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Precision Garage Door of Orlandohas received 3984 reviews, averaging 4.96 Stars:
Winter Springs, FL
Oviedo, FL
I’ve been putting off writing a review of Precision Garage Door with hopes that a post installation problem would be corrected so I could write a good review, but it hasn’t and this is disappointing. We upgraded our garage door from a single metal door to a double steel insulated door with windows across the top row. The new door was installed by Austin on Wednesday, April 30th. He did a fantastic job, but as we were closing out and looking things over, we noticed the windows did not have the “arched grids” that we ordered. We pointed this out to Austin and showed him our contract/order included the “Arched Thames”. He looked on the truck and determined they were not loaded with the other items and said they may have been missed or perhaps were not ordered with the doors. He called the office and found that our Arched Thames window inserts were there at the office. He said someone would stop by in the next day or two to install the inserts. Also saying we did not need to be home because they are simply snapped in place from the outside. Thursday and Friday passed and no one showed up with our parts and no one contacted us. That in itself is disappointing because we gave Austin a very large tip for the job he did. So large in fact that if it was me, I would have drove to the office to get the inserts and bring them out the same day… But, no word at all from Austin. Not having Austin’s number, I contact the salesman early Friday afternoon, hoping we’d get our parts before the weekend and explained what happened. I sent a copy of the contract showing we were supposed to get the Arched Thames and he responded with an apology and said he would find out what happened. No word the rest of the day from the salesman. I texted the salesman Saturday afternoon asking for any news on our parts and he replied with a “should have that answer on Monday”. I don’t want to be that difficult customer or a “Karen”, but come on… How difficult is it to get the parts from the office to my house? Parts that should have been on the truck to begin with. I vented to the salesman on Saturday who appreciated our concern and promised to get this resolved. Coming up on the end of the Monday and nothing, no word from anyone at Precision. Can’t help but feel they are lying or hiding something. Why tell me the parts are at the office when 5 days go by and we still don’t have them? The Sanford office is less than 20 minutes from my house. If the parts were not included when they ordered the door or if they cannot find them, just tell me that. This lack of communication and fact that they have not delivered on the contract we paid in full is not sitting well with me. Again, I really wanted to write a nice review because the new door looks and works great, it’s just their after install service that is sucking right now… Andy Griffith Oviedo, FL To add insult to injury… I received the boiler plate “thank you” email from the Owner of Precision asking if we’d be kind enough to write a review and to click this link. The email ends saying if you were not totally satisfied, the Owner, Carlos Morales, would consider it a favor if I called and gave him the opportunity to redress the situation. Well I call the number that Carlos Morales left in the email and it turns out to be the number to the main office, where you get put in the automated answering loop (i.e. press 1 for English, press 2 if you are ordering , press 3 for HR and application status, etc…). Seriously!? You’re the owner of a company, you email clients thanking them for our business, and you give a number to contact him directly, but it’s the number to nowhere… Sorry, I’m put off over this whole ordeal…
- Andrew Griffith
Orlando, FL
After trying to get quotes on a new door from several locations, we were told that a door couldn't be fitted for our carport that was converted to a very low clearance garage. Then I had Sam from Precision out and he said it would be a complex install but could be done. Order placed and used their Sherwin Williams color match to get the exact color we wanted. The new door was a custom order due to size but it still came in weeks earlier than promised. April 28th installers Ian and Austin arrived for the install. They spent a lot of time analyzing what they had to work with and it was supposed to be installed with springs on the rear by the opener. After many measurements, they determined they could install with springs on the header like a normal install with a few modifications. From initial quote to ordering, permitting and install was flawless. The quality of the work and product was top notch and far exceeded my expectations. I highly recommend Precision Garage Door!!
- Phillip Dennis
Winter Garden, FL
We were extremely pleased with our first encounter with Designer Tyler Hartley. He was knowledgeable, professional and courteous throughout the process of selecting the appropriate new garage door. He also kept us informed regarding manufacturing delays. Installers Michael and Jason were very skilled and efficient in completing the installation in three hours. They demonstrated extraordinary teamwork and attention to detail during the install process.
- Glenn Duffey
Product:
The Villages, FL
Mike and Jordan did a fantastic job. They were so helpful in setting up the garage door programming. I would highly recommend Precision Garage Door. Great job!
- Suzan Galisky
Clermont, FL
I choose precision door because of past experience with them. They were quick to respond. They were friendly and knowledgeable and competent in fixing the problem. They left with it cleaned up.
- Michael Henderson
Howey in the Hills, FL
Ian did a great job installing my new garage door. He was friendly and knowledgeable. He showed me everything I needed to know. The salesman, I don't remember his name was also very knowledgeable and didn't pressure me at all to make a purchase. Very good door at a reasonable price.
- Randall Taft
The Villages, FL
Excellent service from first contact to final installation.
- Preston Coleman
Service Provided:
Product:
Service Technicians: Michael Bondie
These guys are great! From the call receptionist to the estimator through the installation crew……first class all the way!
- Fred Hooten
Apopka, FL
Top notched company! Everyone was very professional and helpful. The garage door is PERFECT! It's so quiet, the color is exactly what I wanted, and the installers did an amazing job. I highly recommend this company!
- Monica Pfister
Product:
Oxford, FL
For years I only choose precision door. Excellent service every time
- Alexander Scopino
Orlando, FL
Recently had my new garage door installed by Precision and I'm very happy with both the looks and how smooth and quiet the door is. I was impressed with the whole service from making the first appointment, the prompt and clear way they communicated and the installers who answered all my questions and cleaned up thoroughly. Overall I was very impressed with their professionalism and certainly look forward to using the company in terms of ongoing servicing of my garage doors in the future. But for now I'm like an excited child who just got a new toy as I enjoy how quiet and smooth the door opens and closes. Thank you Precision.
- Curtis
Product:
St. Cloud, FL
Great experience. Sales person was knowledgeable and professional. We purchased a replacement garage door and new opener. Installation went very well and the new door is wonderful. Very good quality. Happy we went with Precision.
- N Phillips
Product:
Leesburg, FL
The Precision Garage door is a great company. I was a little disappointed because I ordered a certain door and they brought the wrong one. Beside that issue they are great
- Norma Mojica
Product:
Maitland, FL
The technician, Ian, explained everything carefully and how long he would take. He also was very accommodating with set up.
- Cindy White
Lake Mary, FL
They did a fantastic job removing and installing a new garage door. It's unbelievable how much smother and quite it is!
- Rick Haverlock
Osteen, FL
Great Job just like time very Professional. Thank You!
- Michael Lombard
Service Provided:
Product:
Service Technicians: Joseph Ferrera
The Villages, FL
I was in commercial construction for 46 years in another state and we used Precision doors frequently on those projects. I thought I would give them a chance on my residential garage door replacement in The Villages and they did not disappoint me. Both Mike and Chris were very professional with the installation. The company communicated with me throughout the entire process from the original sales to the installation. I would highly recommend them for your project.
- Mike Steinthal
Orlando, FL
Austin Brubaker was excellent. Very friendly, professional and did a great job. The only criticism is directed towards the company itself because they sent him by himself. Our door was an old wood door and very heavy. It took him a long time having to do it all by himself. The company should’ve sent someone to accompany him for this job. He could’ve easily hurt himself by having to lift those heavy wood panels all by himself.
- Maribel Valentin
Clermont, FL
Precision Door Service was recommended by two of our neighbors. We have been completely satisfied with the service [provided from the original estimate to the final installation. All contact with Precision staff have been professional and courteous. Scheduling was at our convenience and there were no delays despite the Holiday season. The install team of Ian and Daniel were communicative, on time, efficient and thorough wiht the install and education. We will recommend Precision Garage Door Service in the future.
- Harry Caulton
Product:
Orlando, FL
so far so good just ordered our new garage door very excited for it!
- Louis Defabrizio
Product:
DeLand, FL
We contacted Precision Door Service when our 46 year old garage door failed and came apart. We have been impressed with all of the service people. They have done an exceptional job!
- Al Powers
Product:
Orlando, FL
Just had my new garage door opener installed and I am loving it. The door matches my front door and I do not have to repaint it. There is little to no noise when the door opens and they were completely finished installing in three hours. They came at 2:00pm and were putting up the tools back on their truck by 5:15 pm. I am satisfied and would recommend Precision Door to anyone. #LovingMyDoor
- Rodney Long
Winter Springs, FL
Excellent work, thorough explanation of what needed to be done and options. I was quite taken back by the price, though. Felix was able to make a better deal for me, so that helped a little, and I needed it done quickly. So although I really spent way more than I could have, I do have confidence that the door operates smoothly and will be dependable many years.
- Sandra Lacey
Product:
Orlando, FL
Austin and his team just installed a new garage door and they did a fabulous job! They were professional and courteous and did a wonderful job. I recommend Precision Garage Door for anything related to your garage door. I’ve had them do my maintenance for years and now had them replace my garage door to bring me up to code.
- Mark A Kirchner
Winter Park, FL
Austin and his team did an outstanding job, really good craftsmanship, very good interpersonal skills, great attention to detail right down to utilizing a magnet to find any nuts and bolts they may have dropped during the wrok-long-day install of the two garage doirs. Nothing but good things to say about them!
- Angel Ruiz
DeLand, FL
We are completely satisfied with our new garage door and opener.
- JP Cunningham
Product:
Winter Springs, FL
Chose Precision based on favorable ratings and a personal recommendation from a friend who had used Precision. Completely satisfied with everything from the representative who came to the house to take my order through the installation by two very helpful and professional guys (Ian and Mike). Happy with the choices I made for the design and it looks great!
- Gloria Johnson
Orange City, FL
Great service! Fats install!
- Justin Hall
Product:
Tavares, FL
I had heard that the company did a great job. I am very pleased with the professionalism that everyone that was working this job. My technician was Ian Carr and he too was very professional in his work and explaining everything to me. I will recommend this company to all my friends and family. Thank you very much.
- Donna Tenet
Product:
(407) 473-6090
(407) 473-6090(321) 348-2127
(321) 348-2127(407) 915-4645
(407) 915-4645(407) 870-8885
(407) 870-8885(407) 583-6365
(407) 583-6365(407) 473-6062
(407) 473-6062(352) 205-4240
(352) 205-4240(386) 878-4392
(386) 878-4392(386) 320-5080
(386) 320-5080Licenses
License #CGC-1535470
If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:
daytonagaragedoors.com
If you are looking for service in Gainesville, Ocala & The Villages, please visit:
precisiondoornorthcentralfl.com
Had a great experience with Precision Garage Door of Orlando! Ian Carr was our technician, and he did an excellent job installing our new garage door. He was professional, on time, and explained everything clearly. The whole process was smooth and stress-free. Highly recommend this company and definitely ask for Ian if you can!
- Sergi Monge