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Read what people are saying
about Precision Garage Door

Precision Garage Door of Orlando
has received 87 reviews, averaging 4.01 Stars:
1 2 3 4 5
Review:

Our experience with Precision Door Service has been nothing but professional with quality work. They are quick to respond to the work load that we send them and are willing to take the time to figure out any problems while keeping pricing as low as possible for our Owners. Thank you Precision Door Service for all your hard work and great service. Kimberlee Sorenson Maintenance Coordinator

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Greg Franklin Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Greg Franklin
Review:

I the two technicians did a fantastic job. They were polite.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

A little more then I expected but the end result was excellent.

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Bernard Hartfield Service Provided:
Broken Garage Door Spring Repair

Service Technicians: Bernard Hartfield
Review:

Greg the tech. did checkout the motor, chain rail etc. he was good at what he does. I have delt with your company for many years and have been happy with the employees who serviced my problem. However the new chain is very loud as it shuts down worse then the defective chain raiI I will give it a while to allow it to break in. if it doesn't change. I will call your company back to correct it. If your tech. says it's normal I will call in another company to see what they say

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Greg Franklin Service Provided:
Garage Door Repair

Service Technicians: Greg Franklin
Review:

install was timely and well communicated. The install team was professional, respectful and courteous. i only have one issue with the install. A half inch gap at the bottom of the door and the floor about 5' across that did not exist with the old door. Waiting for Precision to fix this issue.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Word of mouth, two direct neighbors from us had used your company and had very good results. Our experience was also very good. Thanks for your excellent service

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Jacob Van Zandt Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Service Technicians: Jacob Van Zandt
Review:

Responded Sunday afternoon when called about my garage door not working. They couldn't come out until the next day and asked if 8am-1200 would be ok. I agreed with 8-12 time slot. About 1040 I called the company since I hadn't heard from them and they said tech would be out soon. 11 am a tech came out and I showed him the problem. He assessed the situation and gave me options to fix it and the prices. I told him to just fix the broken springs . He assured me the tech should be arriving soon and would be the one to fix the problem. Once the tech arrived I was able to move my car out of the way and he replaced the springs .

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Samuel Penza Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Samuel Penza
Review:

Good work, nice guy. Only issue was the salesman told me 8am install he programmed a 8-12 install. It all worked out and he was done by 11am.

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A Response from: Bill Walden & Tim Cain

Thank you so much for taking the time to leave us a rating.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

The tech was on time. Got the job done quickly and was a pleasure to work with.

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Nick McAdory Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Nick McAdory
Review:

Dylan did a great job and handled all my constant questioning.

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A Response from: Bill

Hello Mr. Vandersteen! Thank you for your review! We are happy to hear that our technician Dylan was able to assist you and answer any questions that you had. We look forward to working with you again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

General service and rollers replacement.

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A Response from: Bill

Hello Mr. Baptiste! Thank you for your review! If we can assist you in any way in the future, please don't hesitate to give us a call!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Quick to dispatch a tech Knowledgeable tech No extra fees for weekend work Quick turn around Completed in a timely manner

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A Response from: Bill

Hello Jones, thank you for taking the time to leave us your feedback. Every customer's experience is important to us, we strive to provide the most efficient and satisfactory work each and every time. We are glad to hear you enjoyed our service and look forward to working with you again in the future! - Bill W.

Scott Mayhew Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Managers: Scott Mayhew
Review:

I've used Precision in the past to repair my garage door in our home and they did a fantastic job. Worth the money. Since that time, we moved into a new home which had old garage door springs which I decided to have replaced before they broke. I called Precision to come out and just replace the springs. That’s all I wanted for now. When the first technician arrived, Alex, he first did a 25-point inspection which involved taking apart the motor box and checking everything inside. Well after doing so, the motor stopped working. It was working fine before he did the inspection. Alex couldn’t figure out why it was acting up and just assumed that due to its age, I needed a new motor. He then proceeded to give me replacement options for a new motor which of course, I was not yet prepared to purchase. So the motor was rendered useless, leaving it worse than before he arrived. This was frustrating to me since all I wanted was to replace the old and rusty springs! Now I was left with a non-working garage door opener. Then Alex told me that a 2nd technician, Mason, would be coming out in 15 minutes to replace the springs and rollers. Mason did the job and it really looks great. And for that, I give them 4 stars. But the fact that they left my motor useless got me frustrated. So the next day, I called another garage door repair company called "#1 Garage Door" to come out and take a look at it. Within 5 minutes, the technician (Ron) found that the tech from Precision (Alex) reversed the open limit and close limit cables. The tech from "#1 Garage Door" switched the cables, and now my garage door works perfectly again. But I had to pay another fee to have "#1 Garage Door" come out fix the mistake Precision made. I’m sorry, Precision, but my latest experience was not the best because of this incident. I usually give 5-star reviews, but I just can’t this time. I’m going to be calling Precision on Monday to see if they can reimburse me the charge that I had to pay #1 Garage Door ($47.25) due to Precision’s mistake.

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Alex Wheeler Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Alex Wheeler
Review:

Fast and efficient estimate and quick service was great. That makes it easier to accept the estimate charges which I was not expecting. I think that charge should go away when you agree to the service contract. However the tech did a great job and would recommend this company.

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A Response from: Bill

Hello Charles, thank you for your feedback! We appreciate you taking the time to leave us a review, and we look forward to working with you again in the future! - Bill W.

Greg Girard Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Managers: Greg Girard
Review:

Nate and Todd were absoulutely helpful and very knowledgeable . Helped me knowing it was right around the holidays , they took their time in assessing and ensuring the job was done well . My garage works perfectly!

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A Response from: Bill

Thank you for the positive review Perry! We are glad to hear about experience with our technicians Nate and Todd and we hope you will continue to use Precision Garage Door Service in the future!

Nick McAdory Service Provided:
Garage Door Opener Install

Product:
Cables

Service Technicians: Nick McAdory
Review:

The tech(s) were a bit late getting here but did a good job once they were here. And I'm still waiting for a receipt. (It was supposed to be emailed to me.) But all in all, I was pleased with the service.

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Scott Mayhew Service Provided:
Garage Door Opener Repair

Product:
Opener

Managers: Scott Mayhew
Review:

I expected the springs to last longer than they did, and complained, but the serviceman replaced both springs in a polite and timely manner. I'll be monitoring how long these last.

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Nick McAdory Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technicians: Nick McAdory
Review:

I was at home when the tech came to the house to repair the garage door. My name is Donna Bardou. The tech was very professional and offered me the option of doing other items while he was here. I appreciated that. He was friendly and was able to make the adjustment to the door in a timely manner. The scheduling of the visit was fast and easy as well. The tech phoned prior to arriving. I have used Precision previously and will use them again in the future.

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Scott Mayhew Service Provided:
Garage Door Opener Repair

Managers: Scott Mayhew
Review:

Bill: The technicians did a good job. I was told by Andrew I would get another remote, we spoke on the phone. The tech's were not aware of the second remote. Also, one of the tech's looked in his phone for the agreement and said he did not see a request for 2 key pads and they didn't bring them. I called the office and talked to Charlie telling him the pads were in the agreement and I gave him the numbers that pertained to the pads. I told him they could forget about the second remote. I gave them a check for the full payment that same day- June 27th. Someone is to meet with me again about the key pads on July 2nd.

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Nick McAdory Service Provided:
Install Garage Doors

Service Technicians: Nick McAdory
Review:

The service tech (Noel) was very knowledgeable and knew what he was doing. He was very patient with me and gave me time to make a decision as to whether I wanted to have the work done after his inspection. He completed the job in a timely manner and was very professional.

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Service Provided:
Garage Door Repair

Review:

Tech called and gave me a call will be arriving shortly. Showed up promptly. Did a full inspection of garage door opener, gave me suggestions made sufficient repairs. Garage door now working properly again.

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Service Provided:
Garage Door Opener Repair

Review:

Previously used your company at another home and was satisfied so called when the need arose again. Was able to get the appointment when I wanted and Robert, the technician, was punctual and professional.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

The only reason I did not give a full 5 stars, is because he showed up 30 min after my scheduled time frame. Now they did call to let me know he was gonna be late, so that was good. When he did get there, he gave me a full estimate of what was needed and prices on everything. Service was quick and professional. He left the area clean and in working order. Also went over everything with me. Would definitely recommend them.

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Nick McAdory Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Service Technicians: Nick McAdory
Review:

Very experienced and knowledgeable made it easy to understand

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A Response from: Bill

Thank you. Precision Door Service prides themselves in educating our customers so they can make the most informed decision.

Service Provided:
Install Garage Doors

Review:

Time of arrival was perfect. The person was knowledgable . But I think it is manufacture's fault - The cord that helps to operate the door manually is broken. And there is no way to fix that except buying a new set of door!! Something need be done

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Nick McAdory Service Provided:
Garage Door Repair

Service Technicians: Nick McAdory
Review:

Malfunctioning opener system sensor was replaced and wiring inspected and repaired. Very good job.

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A Response from: Bill

So glad we could help out and get your issue all taken care of. Thanks for choosing Precision Door.

Service Provided:
Garage Door Opener Repair

Review:

I have had excellent service from Precision. They respond quickly, keep the customer informed of the problems found, and repair it rapidly and efficiently.

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A Response from: Bill

Terrie, thanks so much for taking the time to leave such kind feedback about your repair experience with Eric. Please let us know should you need us again down the line!

Eric Heintz Service Provided:
Garage Door Repair

Product:
Garage Doors

Managers: Eric Heintz
Review:

Great service!

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Blake Furukawa Service Provided:
Garage Door Repair

Product:
Springs

Service Technicians: Blake Furukawa
Review:

Super responsive and very professional repairman. Very far from a value, however. Price did not meet or match the deliverable.

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Eric Heintz Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Managers: Eric Heintz
Review:

Fast quality service. Friendly tech and same-day service. The tech told us issues that might arise soon and gave us an estimate for the cost of the parts also an estimate for the cost of a new garage door. However there were no hard-sell tactics used to try to make us purchase more. The only downside was the estimated quote information from the operator. The operator quoted prices for less expensive Springs even though she was told what kind of springs we needed.

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Eric Heintz Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Managers: Eric Heintz
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Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

Licenses

Lic #s:
CRC1330671

If you are looking for service in Gainesville, Ocala & The Villages, please visit:

precisiondoornorthcentralfl.com