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about Precision Garage Door in:
Eustis, FL
Precision Garage Door of Orlandohas received 36 reviews, averaging 4.83 Stars:
Eustis, FL
Product:
Eustis, FL
One of the best companies to do business with from office all the way to service people. Have used them several times and always very pleased.
- Judith Weis
Eustis, FL
Workers were on time, informative and pleasant. They made the whole experience effortless on my part
- Wendy Lemons
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Eustis, FL
Recommended by neighbors. Totally awesome service and people.O highly recommend ????????
- Steve & Mike Bagg
Service Provided:
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Service Technicians: Jacob Van Zandt
Eustis, FL
Arrived within the time window. Presented options and completed the work on a very timely basis. Courteous and professionals.John Prince Eustis
- John Prince
Hello John! Thank you so much for your review! We are pleased to hear that we were able to assist you in a timely and efficient manner. If you need anything down the road, please give us a call!
Eustis, FL
As always you went above and beyond. Thank you! For all you do for us.
- Daniel Saxon
Thank you for the positive feedback Mr. Saxon, we appreciate your continued business with the company and look forward to working with you again in the future! - Bill W.
Product:
Eustis, FL
Excellent service!!!! Their technicians are always professional.
- Thomas Hunter & Deborah W Sprague
Hello Hunter! Thank you so much for taking the time to share your experience. We look forward to working with you again in the future!
Product:
Eustis, FL
On time, very professional. Did a great job. Would recommend any time. Replaced everything except the door itself
- Grant Wood
Hello Mr. Wood, making sure we arrive on time and in a professional manner is very important to us at Precision Door, so thank you for your feedback and we look forward to working with you again!
Service Provided:
Product:
Service Technicians: Rob Wiggins
Eustis, FL
I am truly impressed that they are helpful and they are not going to to give you the most expensive options... They truly care about their customers
- Deborah McGann
Eustis, FL
Called for service and was provided with service same day. Ryan, who repaired our garage door, was very knowledgeable and courteous. Explained everything to us and did an excellent job!
- Laurie & Jake Vest
Product:
Eustis, FL
Precision Door Service gets one star instead of zero stars because they did send a technician out quickly to look at our garage door opener which had suddenly quit working. The technician was courteous and knowledgeable about garage door openers in general, but he told me that our current opener - not a brand they install - was not repairable and tried to sell us an entirely new package for about $500. I did some research on line and found the part needed to fix our unit for under $10 from Amazon. My husband read the manual on our unit and repaired the broken screw drive in less than 2 hours. It is working beautifully now! I'm not sure if the technician was just unfamiliar with our type of opener or it is common company practice to up-sell products and services, but I can't recommend Precision based on my experience.
- Sandy
Sandy, thank you for taking the time to respond to our request for a review. We value all of our customer's feedback. At Precision Door Service we pride ourselves on providing our customers with permanent solutions. Since you were not planning on staying in the home, you asked us to leave you with a quote and you will get back with us. I believe our technician miss understood your request. He should have left you with repair and replacement options. I'm reviewing this situation with my staff to prevent this type of misunderstanding in the future. Thank you again for your feedback.
Product:
Eustis, FL
Eric from Precision Doors was excellent! He was professional, polite and repaired my garage door! I was impressed and was given excellent stellar customer service. I called and one the same day, my garage was repaired! You get what you pay for, I will always Precision Door because I trust them!
- yolanda adkins
Thanks for your kind words about Eric. He is a great representation of the kind of service Precision Door Service provides. Customers first. Thanks for choosing us.
Product:
Eustis, FL
EVERYTHING WENT GREAT!!! WHAT A GENTLEMAN...REALLY KNEW HIS STUFF...THIS IS THE SECOND TIME I HAVE USED YOU ALL AND WOULD RECOMMEND YOU ALL TO ALL!!! SUE & JOHN MERIC
- John & Sue Meric
Eustis, FL
We had used Precision in the past, but chose it this time partly because of Angie's list and the 5% discount. We needed a repair on our existing system, but after talking to Blake, our service technician, we decided on changing everything but the garage door. His sales pitch included telling us that we should change everything for our 'peace of mind' since the entire system (whereas he listed the motor, springs, cables, drums, sensors, drive, rollers, and even the service calls. The only things he did not list were the remotes and keypad) as having a life-time warranty. We were promised anything short of driving the car through the door would be covered free of charge (his words). He went over that with both me and my husband separately, telling each of us the same thing. While he was pleasant, professional, and did a good job, we found out once we received the emailed documents that what he told us was not true. Only the motor is covered by a life-time warranty. When I asked about the 5% Angie list discount, Blake explained he couldn't 'stack' discounts since we were getting a break on the cost with a package deal for the entire system. So, we did not get our discount. There was also an issue with clean up, which after I complained, Blake did call and apologize.
- Cindy Newton
Product:
Eustis, FL
REALLY GREAT SERVICE!!! NEW ALL ABOUT PRODUCT...WOULD RECCOMEND YOU ALL AS KNOWING ALL ABOUT THE PRODUCT..THANKS,,JM
- Sue and john Meric
John, thanks so much for the kind words. Always great to hear that Jon is taking excellent care of our customers. Please let us know should you need us again.
Product:
Eustis, FL
Robert did a great job. He was very knowledgeable and quickly had the door fixed. Thank you.
- Pam Hiatt
Pam, thanks so much for your 5 star rating. We always appreciate hearing how our technicians were able to help out. Please let us know if you ever need us again!
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Eustis, FL
Professional tech fellow, very polite ......if all your tech people are as scott is than u can't fail! However your material suppliers need t improve the quality of their product that would help your business reliability and thrust-wordiness. respectfully MDL.
- Mike Lukic
Eustis, FL
Excellent service, and very professional. The belt drive opener and new rollers are outstanding...you cannot hear the door open! Quiet!! 5 Stars for sure!
- T. Hunter
Thank you for taking the time to leave this enthusiastic feedback about both Dan and the equipment you received. It sounds as though we not only met, but were able to exceed your expectations. Please let us know should you require our services again in the future.
Product:
Eustis, FL
Chris was super helpful and went over all the options. When I asked him "how do you like working for Precision Garage? He beamed and said "I LOVE IT!" I told him I could tell! So refreshing to see someone love what they do and do it with a smile and a happy heart! Definitely the best service experience I've ever had.
- Carrie Showalter
Carrie, thanks so much for the glowing feedback, and for taking such close notice of our customer service ethic. Please let us know if you should require our services again in the future.
Product:
Eustis, FL
Great service, good job!
- Robert & cheryl Harackiewicz
Thank you for taking time to leave us positive feedback. We really appreciate our customers, and we are glad to hear that Jesse has taken excellent care of you. Please let us know should you require our services again in the future.
Product:
Eustis, FL
Chris Salcido was a great sales person who explained everything,and also took time to listen. Very patient and polite.
- Terry Roe
Thank you for taking the time to leave us positive feedback, Terry! Always glad to hear Chris is taking great care of our customers. Please let us know should you need anything further from us in the future.
Product:
Eustis, FL
Great deal through Angie's List. Dan arrived as scheduled and performed the inspection and replaced the rollers. He gave a thorough explanation of what he did and an evaluation of the condition of my very old garage door.
- Jay Sutliff
Thank you for taking the time to share your experience and satisfaction with us, Jay. We are glad that Dan exceeded your expectations and we hope that we can continue to exceed your expectations as time goes on. We appreciate your business very much!
Product:
Eustis, FL
Excellent service. Could not be happier.
- Larry
Eustis, FL
Very fast and friendly service. Eric was the installer and he was very much down-to-earth and professional. He was fast and efficient and if I need service again, I would hope to see him again. I usually tip for great service and I feel bad that I forgot to tip Eric (the money was in my pocket!). One of the things I appreciated about Precision's work is that I was given options. I ended up going with the lifetime deal on the belt-drive opener, springs, bearing plates, drums, cables, and rollers. No worries anymore with the garage door. Time will tell on whether the lifetime warranty materials are worth the additional cost. At this point, I believe it is the best deal and the quality of the hardware was obviously superior. Did I mention that the belt-drive opener is whisper-quiet? Amazing.
- Dennis Winship
Product:
Eustis, FL
I called Precision at about 10:30 am and Kevin, the Precision tech, arrived within 2 hours. He replaced all of the rollers and also adjusted the limit switch. Kevin was very personable and knowledgeable and I was very well satisfied with his work. I would not hesitate to reuse Precision in the future. I would definitely give them 5 Stars.
- Betty Ashby
Product:
Eustis, FL
The response to my call was excellent, and the problem was fixed in about 15 minutes after the technician arrived. Great service!
- Jeffrey Bay
Eustis, FL
Your website was easy to find using google. Then your customer service representative was very professional making scheduling easy. The Technician was punctual and made sure to call and identify himself before arriving. He was pleasant and had good work ethics. I would use your service again.
- John Kssel
Eustis, FL
Both of the technicians that did our service work today were great. Very polite and efficient. We have had you do work for us since the end of 2005 on our garage door. We have Limited Lifetime Warranty coverage and we were wondering why today was the first time we were ever charged a service call fee. We assumed everything was always covered like it has been in the past. Our previous invoice #740556 dated June 7, 2013 we had the springs adjusted on the 16x7 foot door plus we had the technician install new springs etc on the 9x7 foot when he made the conversion and there was no service charge. Waiting your reply and to repeat: we were pleased with the work performed today. thanks You
- Otto Blossey
Eustis, FL
Had service done by your company ten years ago and did call back because of your limited waranty coverage. I am a widow and was very impressed by your security measures of telling who the service tech would be. I happened to get a very experienced and personable one in William Mathews. Thank you Bill for making sure all was as it should be by making a call back. You deserve the 5 star rating!
- Pat Sterling
Product:
Eustis, FL
Had service done by your company ten years ago and did call back because of your limited waranty coverage. I am a widow and was very impressed by your security measures of telling who the service tech would be. I happened to get a very experienced and personable one in William Mathews. Thank you Bill for making sure all was as it should be by making a call back. You deserve the 5 star rating!
- Pat Sterling
Product:
(407) 473-6090
(407) 473-6090(321) 348-2127
(321) 348-2127(407) 915-4645
(407) 915-4645(407) 870-8885
(407) 870-8885(407) 583-6365
(407) 583-6365(407) 473-6062
(407) 473-6062(352) 205-4240
(352) 205-4240(386) 878-4392
(386) 878-4392(386) 320-5080
(386) 320-5080Licenses
License #CGC-1535470
If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:
daytonagaragedoors.com
If you are looking for service in Gainesville, Ocala & The Villages, please visit:
precisiondoornorthcentralfl.com
Don't hesitate to call Precision Door. From Todd, my salesperson, to the office and installers -- everyone was professional, prompt, courteous and knowledgeable! The installation was perfect, the crew educated me on the new programs and safety features, clean-up was thorough and follow-up was timely. The products (Haas and Lift-Master) are great quality with features that I will really enjoy in the future. Well done, Precision! VLH - Eustis, FL
- Vicki Hogan