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When I called Precision, I expected that I might have to replace the entire garage door and all the parts. However, Roland did an excellent job carefully analyzing all the components, and assessing the wear on the door. I appreciated his analysis of various concerns of the wear on the different parts of the door mechanisms. I also appreciated that he offered me a break down of cost to service each aspect, and options of service to meet my budgetary needs. I did not feel pressured to purchase any particular service package. He also told me that the door itself was a good door and didn't need to be replaced. Additionally, he told me the garage door opener was still functioning fine and didn't need any attention. I felt that he clearly outlined the various service options and let me ponder over it and choose my preferences. In the final analysis, I had him replace almost all the moving parts of the system: spring, cable, drum, hinges, rollers, and install struts. The door is functioning great, and it is much quieter than it was, and it sounds much more stable than it previously did.

- Russell Tiberii

A neighbor used your services,so I asked for a business card because I needed some maintenance on the garage door. I got a same day appointment and Tyler was great. He explained their service and I ordered a new garage door. It was delivered and installed. The installation crew where great. I am very pleased with the service received.

- Melinda Simmons

From the initial phone call to the completed product the process was a pleasure. Austin who came to my home to assess the exiting door, told me of my options resulting in a replacement door was incredibly helpful as there are many options. The two techs Jason and I wish I had retained the other gentlemen's name were extremally professional, polite and neat with the install. Austin also came during the install to meet and speak with myself. I received texts prior to arrival of representatives and emails of updates. I am quite happy and would recommend Precision Door. A company is only as good as the individuals who represent them and Precision Door has a great team!

- Terri Brown

After a power outage on New Year's Eve, I started having issues with my garage door. I called Precision and scheduled an appointment. Two employees came out and checked out the door and let me know what they could do. Today, Jimmy, came out to do on the repairs. Very nice gentleman. He explained everything he was going to do and before he left he showed me everything he had done and made sure I understood. Great guy. I would recommend Precision Doors to all my friends. GREAT company and GREAT employees.

- Beverly S Guest

Highly recommend Precision Garage Door Service! Very professional customer service and outstanding technicians. Great communication via phone, text, email, and in-person. On the day of the installation, Donnell and Jason were prompt, courteous, and did excellent work replacing a 30-year-old garage door and opener.

- Melecia Michel

My house is for sale, and the day before a showing the garage door broke. I called Precision and they came that afternoon and were ready to do the repairs. the Tech, Jimmy, was courteous, knowledgeable, and showed me what he was going to do. He didn't talk down to me, but he explained it in terms that I could understand, for which I am grateful. Very nice young man. I am very pleased with the work.

- Linda Lazuka

I have been a customer of Precision Door Service since 2017. I have always received excellent service every time. I recently need repair service on my garage door. I contacted the company and they sent two of their employees to my home Tyler Hartley and Greg Franklin. These two gentlemen provided superior customer service. They explained everything that would happen in the repair of my garage door. I especially liked the before and after photos they sent od the repair process. This is outstanding service.. .

- John Meyer

I am very satisfied with the work done on my garage doors.

- Rachel Rautenstrauch

Very professional and friendly. No pressure sales. They know what they are doing. Highly recommend.

- David Spindler

Precision door came out to service my garage as soon as I called. They came out the next day and were able to give us a quote and provide service on the spot. Very professional and knowledgeable and answered all my questions.

- Juan Martinez

Ian was the employee who installed our new garage door. I told him that your company was lucky to have him! He was getting all of the various parts that he needed and he was very quick in doing that. I bet he could do that with his eyes closed. Anyway I think your company did a very professional job. I would recommend anybody to your company.

- Michele Donner

really appreciate them coming out and rebalancing my door after putting a new door opener ... I have there springs and they still look new after2 years...

- Steve DeRobertis

Thanks for the feedback Steve! We're glad to hear you enjoyed the services provided for you, we hope you continue to choose Precision Door in the future! - Bill W.

Excellent service! Our spring broke on Sunday afternoon and before dinner the same night the service techs replaced all the hardware on our door including the spring. They were incredibly nice and knowledgeable. Highly recommend PDS!

- Jason Hall

Hello Jason! Thank you for taking the time to leave such a positive review! We are happy to hear that we were able to address your garage door concerns in a timely manner. We look forward to working with you again in the future.

Prompt service for my garage door. Both the gentlemen (Maurice and Teddy, hopefully I got that right; I'm horrible with names) that arrived were courteous and professional and performed the repairs on my door quickly and completely. I had the cabling, rollers and spring replace and now my door works well again! Great experience and I would recommend Precision Door Service to anyone who asks. Much appreciated!

- John Nash

Hello Mr. Nash! Thank you so much for your review! We are happy to hear that Maurice and Teddy were able to assist you in a timely and efficient manner. If you need any assistance in the future, please give us a call! :)

Hi Bill ! You should be very proud of your staff, From my first phone call on a Sunday night to the end of the project , your staff have the best customer service I have dealt with , the project was completed with no problems and faster than than we could imagine what I thought would take weeks took 2 hours , I know you know you have a great staff ,Thanks for your help with my garage refurbishment, its better than we could imagine and so quite .

- Mark Stottle

Hello Mark, thank you for your feedback on our company! We are thrilled to hear about your positive experience from start to finish and our customer service staff tries their best to ensure a satisfactory experience. We appreciate the opportunity to provide you with our repair service and look forward to working with you again in the future! - Bill W.

What a great experience with the promptness, professionalism and customer care! Brittany did a super job!! Incredible detail and repair!

- Ersilia Braun

Hello Ersi, thank you for taking the time to leave us your feedback on service! We are glad you enjoyed your experience with our technician Brittany and hope you continue to choose Precision Garage Door in the future! - Bill W.

I've used Precision in the past to repair my garage door in our home and they did a fantastic job. Worth the money. Since that time, we moved into a new home which had old garage door springs which I decided to have replaced before they broke. I called Precision to come out and just replace the springs. That’s all I wanted for now. When the first technician arrived, Alex, he first did a 25-point inspection which involved taking apart the motor box and checking everything inside. Well after doing so, the motor stopped working. It was working fine before he did the inspection. Alex couldn’t figure out why it was acting up and just assumed that due to its age, I needed a new motor. He then proceeded to give me replacement options for a new motor which of course, I was not yet prepared to purchase. So the motor was rendered useless, leaving it worse than before he arrived. This was frustrating to me since all I wanted was to replace the old and rusty springs! Now I was left with a non-working garage door opener. Then Alex told me that a 2nd technician, Mason, would be coming out in 15 minutes to replace the springs and rollers. Mason did the job and it really looks great. And for that, I give them 4 stars. But the fact that they left my motor useless got me frustrated. So the next day, I called another garage door repair company called "#1 Garage Door" to come out and take a look at it. Within 5 minutes, the technician (Ron) found that the tech from Precision (Alex) reversed the open limit and close limit cables. The tech from "#1 Garage Door" switched the cables, and now my garage door works perfectly again. But I had to pay another fee to have "#1 Garage Door" come out fix the mistake Precision made. I’m sorry, Precision, but my latest experience was not the best because of this incident. I usually give 5-star reviews, but I just can’t this time. I’m going to be calling Precision on Monday to see if they can reimburse me the charge that I had to pay #1 Garage Door ($47.25) due to Precision’s mistake.

- Daniel Bressler

Very good work done, at requested time and exististind door was adjusted to work with new opener. We will highly reccommend Precision Door service.

- Maria Linn

Thank you for your review Maria! We appreciate you commendation and hope to be working with you again in the future, thank you again for choosing Precision Garage Door!

Precision Door has provided excellent service each time I've called them. The technician was professional and polite. He was quickly able to diagnose the problem and because there was a warranty in place, I now have a new opener. This was totally unexpected and exceedingly great news for a retiree. I would heartily recommend Precision Door Service for all needs related to your garage door. Each time I've had an issue, the technicians worked until the problem was completely resolved. They always exhibited a good attitude and were very helpful. Thank you for great service!

- Susan Hoyt

Thank you for you positive review Susan! We are very pleased to hear that Steven provided excellent service for you and exceeded expectation, we look forward to working with you again in the future!

Bill Do you teach your service people on the phone to say one price (replace 2 springs ) $299 then when the service person comes out $680? I was at my dentist office when they called and said the different price. I told you service guy I was quoted 299. Why 680 oh life time warranty and Home Depot used the wrong parts ( which Home Depot is going to call me back about) My neighbor said your company was great.i had 2 quotes from other companies for $225 to change the springs. Why because I’m a woman would you do this to your mom. My Dentist said don’t let them take advantage of you( the woman in the office said great job Cyndi don’t let them do that). My ending price was $335 because I said yes to a metal washer? The service guy was very polite I just don’t like to be taken advantage of, also waiting for Home Depot to call me back for not doing there job correctly. Garage door was installed 2013

- Cindy Orlik

Cindy, thank you for taking the time to respond to our request for review. After I reviewed the 25-Point safety inspection the only repairs the technician recommended was replacing the springs and center bering. He did leave you with other estimates only as an option to extend the life of the springs and to give you a lifetime warranty. These estimates were only an option and not a recommendation. I feel the conversation over the phone while you were at the dentist was lost. I apologize if you feel we were trying to take advantage of you because you are a woman. I feel we are a honest company and we don't take advantage of anyone. Thank you again for your feedback.

I expected the springs to last longer than they did, and complained, but the serviceman replaced both springs in a polite and timely manner. I'll be monitoring how long these last.

- Robert & Alice Cureton

Fast. Thorough. And at a price that can't be beat.

- Frank Ramos

Excellent service. Extremely nice technicians. Would definitely use them whenever we need service.

- Sheridon & Susan Turner

Precision did an outstanding job at our home a few years ago. Don't remember being offered for our senior status or our 30 year service to the Army. That aside, your quality is why you were recommended to do our daughter's door. Please take great pride and recognition for Blake and Tyler. Both individuals were professional, personable in every interaction. This effort reinforced why our selection of Precision was absolutely correct. Thank you for a first class job.

- COL David A. Talbert

Outstanding service. The tech was very knowledgable. He explained what he was doing and not once did I feel pressered or rushed.

- Charles & Mary Trinowski

The rep explained all I needed to know.

- Joseph Zornek

I emailed several garage door repair companies. Only a few responded. Only Precision came out on the day I needed, gave me a reasonable quote and completed the work the same day.

- Louis Kovach

Tech called and gave me a call will be arriving shortly. Showed up promptly. Did a full inspection of garage door opener, gave me suggestions made sufficient repairs. Garage door now working properly again.

- Pat Maddalone

Previously used your company at another home and was satisfied so called when the need arose again. Was able to get the appointment when I wanted and Robert, the technician, was punctual and professional.

- Tom Hastings

Dylan and Jeff came to my house and provided multiple estimates, and after I chose the right opener for me they installed it that day! Excellent service, would highly recommend PDS to all my neighbors. Love how quiet my door is now.

- Scott