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Read what people are saying
about Precision Garage Door in:

Casselberry, FL

Precision Garage Door of Central Florida
has received 103 reviews, averaging 4.90 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service for my garage door. Both the gentlemen (Maurice and Teddy, hopefully I got that right; I'm horrible with names) that arrived were courteous and professional and performed the repairs on my door quickly and completely. I had the cabling, rollers and spring replace and now my door works well again! Great experience and I would recommend Precision Door Service to anyone who asks. Much appreciated!
John Nash
A Response from: Bill

Hello Mr. Nash! Thank you so much for your review! We are happy to hear that Maurice and Teddy were able to assist you in a timely and efficient manner. If you need any assistance in the future, please give us a call! :)

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi Bill ! You should be very proud of your staff, From my first phone call on a Sunday night to the end of the project , your staff have the best customer service I have dealt with , the project was completed with no problems and faster than than we could imagine what I thought would take weeks took 2 hours , I know you know you have a great staff ,Thanks for your help with my garage refurbishment, its better than we could imagine and so quite .
Mark Stottle
A Response from: Bill

Hello Mark, thank you for your feedback on our company! We are thrilled to hear about your positive experience from start to finish and our customer service staff tries their best to ensure a satisfactory experience. We appreciate the opportunity to provide you with our repair service and look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great experience with the promptness, professionalism and customer care! Brittany did a super job!! Incredible detail and repair!
Ersilia Braun
A Response from: Bill

Hello Ersi, thank you for taking the time to leave us your feedback on service! We are glad you enjoyed your experience with our technician Brittany and hope you continue to choose Precision Garage Door in the future! - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used Precision in the past to repair my garage door in our home and they did a fantastic job. Worth the money. Since that time, we moved into a new home which had old garage door springs which I decided to have replaced before they broke. I called Precision to come out and just replace the springs. That’s all I wanted for now. When the first technician arrived, Alex, he first did a 25-point inspection which involved taking apart the motor box and checking everything inside. Well after doing so, the motor stopped working. It was working fine before he did the inspection. Alex couldn’t figure out why it was acting up and just assumed that due to its age, I needed a new motor. He then proceeded to give me replacement options for a new motor which of course, I was not yet prepared to purchase. So the motor was rendered useless, leaving it worse than before he arrived. This was frustrating to me since all I wanted was to replace the old and rusty springs! Now I was left with a non-working garage door opener. Then Alex told me that a 2nd technician, Mason, would be coming out in 15 minutes to replace the springs and rollers. Mason did the job and it really looks great. And for that, I give them 4 stars. But the fact that they left my motor useless got me frustrated. So the next day, I called another garage door repair company called "#1 Garage Door" to come out and take a look at it. Within 5 minutes, the technician (Ron) found that the tech from Precision (Alex) reversed the open limit and close limit cables. The tech from "#1 Garage Door" switched the cables, and now my garage door works perfectly again. But I had to pay another fee to have "#1 Garage Door" come out fix the mistake Precision made. I’m sorry, Precision, but my latest experience was not the best because of this incident. I usually give 5-star reviews, but I just can’t this time. I’m going to be calling Precision on Monday to see if they can reimburse me the charge that I had to pay #1 Garage Door ($47.25) due to Precision’s mistake.
Dan Bressler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good work done, at requested time and exististind door was adjusted to work with new opener. We will highly reccommend Precision Door service.
Maria Linn
A Response from: Bill W.

Thank you for your review Maria! We appreciate you commendation and hope to be working with you again in the future, thank you again for choosing Precision Garage Door!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door has provided excellent service each time I've called them. The technician was professional and polite. He was quickly able to diagnose the problem and because there was a warranty in place, I now have a new opener. This was totally unexpected and exceedingly great news for a retiree. I would heartily recommend Precision Door Service for all needs related to your garage door. Each time I've had an issue, the technicians worked until the problem was completely resolved. They always exhibited a good attitude and were very helpful. Thank you for great service!
Susan Hoyt
A Response from: Bill

Thank you for you positive review Susan! We are very pleased to hear that Steven provided excellent service for you and exceeded expectation, we look forward to working with you again in the future!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bill Do you teach your service people on the phone to say one price (replace 2 springs ) $299 then when the service person comes out $680? I was at my dentist office when they called and said the different price. I told you service guy I was quoted 299. Why 680 oh life time warranty and Home Depot used the wrong parts ( which Home Depot is going to call me back about) My neighbor said your company was great.i had 2 quotes from other companies for $225 to change the springs. Why because I’m a woman would you do this to your mom. My Dentist said don’t let them take advantage of you( the woman in the office said great job Cyndi don’t let them do that). My ending price was $335 because I said yes to a metal washer? The service guy was very polite I just don’t like to be taken advantage of, also waiting for Home Depot to call me back for not doing there job correctly. Garage door was installed 2013
Cindy Orlik
A Response from: Tim

Cindy, thank you for taking the time to respond to our request for review. After I reviewed the 25-Point safety inspection the only repairs the technician recommended was replacing the springs and center bering. He did leave you with other estimates only as an option to extend the life of the springs and to give you a lifetime warranty. These estimates were only an option and not a recommendation. I feel the conversation over the phone while you were at the dentist was lost. I apologize if you feel we were trying to take advantage of you because you are a woman. I feel we are a honest company and we don't take advantage of anyone. Thank you again for your feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I expected the springs to last longer than they did, and complained, but the serviceman replaced both springs in a polite and timely manner. I'll be monitoring how long these last.
robert cureton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast. Thorough. And at a price that can't be beat.
Frank Ramos
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Extremely nice technicians. Would definitely use them whenever we need service.
Sheridon & Susan Turner
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did an outstanding job at our home a few years ago. Don't remember being offered for our senior status or our 30 year service to the Army. That aside, your quality is why you were recommended to do our daughter's door. Please take great pride and recognition for Blake and Tyler. Both individuals were professional, personable in every interaction. This effort reinforced why our selection of Precision was absolutely correct. Thank you for a first class job.
COL David A. Talbert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. The tech was very knowledgable. He explained what he was doing and not once did I feel pressered or rushed.
Charles Trinowski
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The rep explained all I needed to know.
Joseph Zornek
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I emailed several garage door repair companies. Only a few responded. Only Precision came out on the day I needed, gave me a reasonable quote and completed the work the same day.
Louis Kovach
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech called and gave me a call will be arriving shortly. Showed up promptly. Did a full inspection of garage door opener, gave me suggestions made sufficient repairs. Garage door now working properly again.
Pat Maddalone
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Previously used your company at another home and was satisfied so called when the need arose again. Was able to get the appointment when I wanted and Robert, the technician, was punctual and professional.
Tom Hastings
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dylan and Jeff came to my house and provided multiple estimates, and after I chose the right opener for me they installed it that day! Excellent service, would highly recommend PDS to all my neighbors. Love how quiet my door is now.
Scott
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wayne was great. Would recommend your service for garage doors work to any and all of my neighbors happily. Really glad I was able to find you in the Yellow Pages. Yes I know I'm old school but that's where I look for businesses. Not big fan on all the computer mumbo jumbo.
Edward May
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Company very professional. Service man Andrew professional and courteous. Would definitely recommend.
Ray Cuellar
A Response from: Bill

Thank your for choosing Precision Door Service. Glad to hear that Andrew gave you a great experience.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve Coots had already clocked out on Wednesday, November 22nd, the evening before Thanksgiving. He responded to a call I made about my garage door that had fallen off the track. He arrived within minutes and diagnosed the problem immediately. He fixed the problem with ease. During this process, he was knowledgeable and personable. Thank you Steve. I really appreciate your kindness and thoughtfulness!!
Kristi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am lucky enough at work for this,wonderful company. I know that our technicians are professional and knowledgeable, but my husband got to really see one in action. Dylan was informative and so honest about what we could do and what we should concider doing to deal with our garage door issue. I received a text from my husband to pick out a new door and we did. Thanks Dylan.
Carl & Amy Rager
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Robert did a great job installing my new garage door springs and reinforcement bracket. He was very thorough in the evaluation process and gave me detailed information of what he thought needed replacing besides the springs. Did not try to sell me unnecessary products or services and made sure to give the best price and warranty possible. Robert definitely went the extra mile to ensure everything was done in a timely and detailed fashion and made the experience of getting garage repairs as pleasant as possible...
John A
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hi.my name is Ezequiel and I want to Said within 24 I have a garage door design specialist Joy Varnon and unbelievable service. I'm very pleased with her professionalism and knowledge. Kudos to Joy Varnon. I will recommend precision garage door to all of those who want a A+ company. Can't wait to see our new garage door install very excited. Thank you Joy
Ezequiel Gonzalez
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim, GM, very undestanding and down to earth. Did not ignore my comments and even called me. Issue resolved and I am very pleased. This is what service is all about.
Debra Espinoza
A Response from: Bill

So glad everything worked out and we were able to give you a good experience. Thanks for choosing Precision Door Service.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, courteous, efficient, very nice experience.
Maxine Edmiston
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A service tech was able to come the same day I called. The scheduler I spoke with was very courteous & quickly made an appointment for me. The tech called first to let me know he was coming. When he came he immediately fixed the problem explaining what he had done. I was pleasantly surprised to learn that due to the hurricane Bill decided in all fairness to discount the repair. The tech was very friendly exhibiting a professional manner & well qualified. I will definitely continue to use Precision & to recommend its services.
Karen Cooke
A Response from: Bill

So happy to hear we could take care of your post Irma garage door needs. Thanks for being a Precision Door Service customer.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom arrived promptly and immediately spotted the problem. He went on to educate me on another issue I'd actually observed, as well as a quick, easy and very affordable correction. He was in and out in the time he said it would take, and was very professional and courteous. I've called Precision Door Service for several years and am always pleased with the prompt, knowledgeable technicians as well as the realistic charges. Thank you!
Jan Delaney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We just had our garage door repaired today,Saturday September 16th by Robert Fagan and we are very pleased with his work and how well he repaired the door. He was very courteous and explained everything that he was doing. He made sure everything was working correctly and that we were satisfied with his work. Thank you Robert!
Rick Wakefield
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

NICK DID A VERY PROFESSIONAL JOB AND UNDERSCORES CREDIBILITY FOR FOR YOUR COMPANY.
Ray & Nancy Parkins
A Response from: Bill

Nick is a great example of how we like to handle our business. Thanks for choosing us.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service and technician was respectful and did a great job.
Juan Ortiz
A Response from: Bill

Glad to hear you had such a positive experience. This is our goal at Precision Door every customer, every time.

Service Provided:
Garage Door Repair
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