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Eric Heintz

Eric Heintz Second Certification
Managers
Reviews: 216
Average: 4.98 stars
Eric Heintz has received 216 reviews, averaging 4.98 Stars:
1 2 3 4 5

Eric Heintz's Bio:

Eric joined the US Navy right out of high school. He spent five years as an aircraft firefighter and completed two deployments supporting operation Iraqi Freedom and Enduring Freedom. He returned home to spend time with his friends and family. Eric received the Residential Door Systems Technician Certification from the IDEA.

Review:

Ever since Precision installed my new opener and spring a year and a half ago I've had nothing but great service and this past week was no exception. Eric Heintz came on time, was professional, polite and explained everything he did very clearly. Best decision I ever made was to choose Precision.

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A Response from: Bill

Thank you so much for your kind words about Precision and Eric. So glad we were able to help you out once again. Thanks for being our customer.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

The technician explained the options I have and the benefits of each. Eric was diligent and efficient. He worked continuously until the job was done. So far, I am satisfied with his conduct and performance.

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A Response from: Bill

So glad to hear that Eric was able to take care of your door issue and provide you with the necessary information to help you make the best decision for your situation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Door responded promptly to my call and replaced a broken spring and services the door quickly. The technician was professional and personable and skilled.

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A Response from: Bill

So happy that Precision Door was able to give you great service by a great technician. Thanks!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great Service on short notice. Thank you Eric Heinz.

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Service Provided:
Garage Door Repair

Review:

Service people were on time, friendly and courteous. They were very knowledgeable and explained all of the work they did. I bought my garage door from Precision and now have had service performed by them. I would definitely recommend them.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service! The technicians were awesome and really went above and beyond. Thanks.

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A Response from: Bill

So glad we could exceed your expectations and give you great service. Thanks for being our customer.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very polite, honest and knowledgeable.

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A Response from: Bill

Eric does his best to do everything he can for his customers. So glad you had such a great experience.

Service Provided:
Garage Door Repair

Review:

5 Stars

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A Response from: Bill

Thank you for your wonderful rating.

Service Provided:
Broken Garage Door Spring Repair

Review:

Friendly. Service staff great. Arrived on time. Professional Knowledgeable. Will recommend to all.

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A Response from: Bill

Thank you for your wonderful review. At Precision Door we always strive to be the best for our customers.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am very satisfied excellent job I like the companies

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A Response from: Bill

Thank you so much. We are happy that we were able to provide you the service you needed.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Eric was on time, very courtesy and informative as to what he could do to get our door back in operation. He kept at his work until the job was done, went over all the repairs with us and the guarantees. We could not be more satisfied and knew we had picked the right company to do the repairs. Thank you so much Eric, it was a pleasure meeting you. Bob and Beverly

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A Response from: Bill

We are so glad that Eric gave you such good service. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Eric did a great job. Explain everything in detail what needs to be done and no pressure. He did everything in hour. Thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Eric is so great that I would try to hire him if I were still working as a manager! There is not one thing he could have improved on.

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A Response from: Bill

Anne, thanks so much for your kind words and five star rating regarding your repair experience with Eric. That is a huge compliment. Please let us know should you need us again.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Prompt and professional service. Steve and Erick did an excellent job. I definitely recommend them for any garage problems. I hired them for the update of the garage system.

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A Response from: Bill

Katia, thank you so much for taking the time to leave such positive feedback and a five star rating regarding your repair experience with Eric. We appreciate your offer to recommend us to friends and family in the future. Please let us know should you require our services again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were very happy with the service your employee preformed for us, we gave your company a 5 star!

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A Response from: Bill

Chris, thanks so much for your kind words and 5 star rating regarding your repair experience with Eric. He is an exemplary technician and we are glad to hear he was able to resolve all of your repair needs. Please do not hesitate to contact us should you need us again in the future.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

While I was very satisfied with the service and the technician I was disappointed that there was no mention of a discount until I received this email within the hour to rate my satisfaction after the job was completed. When I selected the "chat"option to ask about the discount I was told that the customer is supposed to "ask for this at the time of service" but that they would have a manager call me back to see if they could make an adjustment for me. How was I supposed to have asked for a discount at the time of service when I knew nothing about a discount?? And needless to say - no one ever called me back. So for that reason I am only giving them 3 stars. Honesty, trustworthiness and good customer service follow-up are very important to me. I purchased springs, rollers and cable.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I have had excellent service from Precision. They respond quickly, keep the customer informed of the problems found, and repair it rapidly and efficiently.

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A Response from: Bill

Terrie, thanks so much for taking the time to leave such kind feedback about your repair experience with Eric. Please let us know should you need us again down the line!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had new garage doors and openers installed about 8 months ago. Was not totally happy with the model garage door opener. I called Precision and for a very reasonable price, they switched us to a different style and we couldn't be happier. We appreciate the fast response and incredible customer service! Far exceeded my expectations!

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A Response from: Bill

Regan, thanks so much for your kind and detailed feedback. We are glad to hear that we not only met, but exceeded your expectations. Please let us know if you need us again down the line!

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

Review:

As long standing customers of Precision we were not surprised at the quick and efficient service we received in the repairing of our garage door. Eric and his associate Tom solved the initial problem and replaced the worn door springs all under warranty. The door works great and we long forward to many more years of service from their excellent products and service after the sale. Thanks Precision!

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A Response from: Bill

Harry, thanks so much for your kind feedback about your repair experience with Eric and Tom. They make a terrific team! Please let us know if you need us again down the line.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The technicians were very professional and completed the job in minimum time.

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A Response from: Bill

Bob, thanks so much for your kind words and 5 star review. Always great to hear that our guys are making a superb impression. Please let us know should you need us again down the line!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

precision was very professional and thorough. They were on time, Eric (the tech) was very knowledgeable and courteous. After calling several different places, Precision has reasonable service pricing. I was satisfied and would recommend them.

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A Response from: Bill

Gerda, thanks so much for leaving this kind and detailed feedback. We really appreciate hearing that you would recommend our services to friends and family down the line. Please do not hesitate to contact us should you need our services again in the future.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Absolutely on time and solved the problem in a very professional and efficient manner.

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A Response from: Bill

Terry, thanks so much for your kind words. Eric is an exemplary technician. Please do not hesitate to contact us should you need us in the future.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Eric was excellent. Arrived right on time, told me how long the repair of our garage door would take, and it was right on the mark. He took the time afterwards to explain exactly what he had done. Great customer service! Would definitely recommend your company to anyone.

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A Response from: Bill

John, thanks so much for taking the time to leave us this positive feedback. Always great to hear that Eric is taking superb care of our customers. Thank you for recommending us to your friends and family in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

I would highly recommend Precision. Eric was great! He called ahead, explained to me all the options, and did an outstanding job. He was very professional and knowledgeable. An excellent experience..

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A Response from: Bill

Isabel, thank you so much for your feedback and your recommendations. Eric is an absolutely stellar technician. Please do not hesitate to let us know should you need our services again down the line!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

1 2 3 4 5
Date: 04/03/2017
Garage Door Repair
,
Review:

Prompt, friendly, knowledgable service! Excellent company with goal of making their customers happy! HIGHLY recommend!

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A Response from: Bill

Pam, thank you so much for this enthusiastic feedback. Eric is definitely one of our star technicians. Please let us know should you need our services again down the line!

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Garage door motor replaced - saw your trucks in our area - name on it - trucks looked clean and professional - I remembered that!

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A Response from: Bill

Sandra, thank you for remembering us for your garage door needs. Always great to hear that we leave a great impression. Please let us know should you require our services again in the future.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Eric and his installer were excellent, very pleased with the whole process going over all pertinent details. Would highly recommend Precision Door for the quality, thoroughness and promptness delivered.

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A Response from: Bill

Dennis, thank you so much for the kind and thoughtful feedback. Eric is one of our star technicians. Please let us know if you need our services again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

The techs were prompt and professional, explained all their recommendations thoroughly as well as what work was completed afterwards.

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A Response from: Bill

Rick, thank you so much for taking the time to leave us this positive feedback. We are happy to hear that you received thorough recommendations. Please let us know should you require our services again in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I called in the morning and they came that afternoon! Very professional, explained every issue, and discussed how they would fix it. I would recommend them to anyone in need of garage door service. Did I say it was poring down rain? Nothing stopped them from making sure I was a satisfied customer!

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A Response from: Bill

Carla, thank you so much for letting us know how Eric was able to exceed your expectations even in nasty weather. Always great to hear that Eric is taking excellent care of our customer. Please keep us in mind for all your possible future garage door needs.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Had new springs, rollers, and cable drum installed by technician Eric Heintz and his trainee (Kurt/Curt??). Very impressed from the moment I hung up the phone to make the service appointment to writing the check for services. Very professional, prompt, knowledgable, I could go on and on. Everything explained to my satisfaction. Will highly recommend your services to friends and family. Thank you very much.

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A Response from: Bill

John, thank you so much for taking the time to leave us such positive and detailed feedback. Always great to hear that Eric and Kurt are taking excellent care of our customers. Please let us know should you require our services again in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

Licenses

License #
CGC-1535470

If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:

daytonagaragedoors.com

If you are looking for service in Gainesville, Ocala & The Villages, please visit:

precisiondoornorthcentralfl.com