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Rob Wiggins
Tech ID#: 78
Reviews: 53
Average: 4.91 stars

Rob Wiggins

Service Technicians
Rob Wiggins has received 53 reviews, averaging:

Rob Wiggins's Bio:

Robert was born and raised just outside of Gainesville. He spent 16 years in warehouse management before joining our team. In his free time, he enjoys spending time with his three kids, going to Gator games, and hanging out with his friends.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Overhead Garage Door Service is Awesome. I scheduled an appointment and the gentleman came out this am and reviewed the problem with our automatic garage door opener system malfunctioning and found that the printed circuit board was burnt in several areas causing the malfunction with the Sears product that had been replaced 3 times in the past 20 years so at that point he provided me with a few options and we decided to replace the entire unit. Within a few hours he sent the technician out and he replace the entire unit with a very quiet unit and corrected a squeaking noise that we had been putting up with for the past couple of years that occured when opening and closing the garage door. Precision Garage Door Service has help us a few other times over the years with the springs and rollers having to be replaced and every time they have been on time and provided quick and very professional service. I wish that I remember the names of both the 1st gentleman that came out this am and the technician that came out to replace the unit but my memory failed me today with everything that is going on but I can definitely state that these are the most responsive and professional individuals along with the gentlemen in the past that have come to our home to perform work on our garage door and opened system. Rather than shopping around I will always be calling Precision Garage Door Service for any and all of out garage door needs because without a doubt these guys are the best of the best and some of the best professionals that I have had the pleasure of doing business with. This company is AWESOME and the Best of the Best when it comes to customer service and from what I have seen they know what they are doing and they go out of their way to make sure everything is perfect before they even request payment for their services. Thanks for everything and keep up the good work. Your company exemplifies the true meaning of what Great, Fantastic and Awesome customer service truly means
Joe Holloway
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because one of the springs had broken on my 30 yr old garage door. An actual person answers the phone and quickly sets up an appointment. The appointment is confirmed to a window of time and then updated to a specific time the day of the appointment. The technician showed up promptly. I was satisfied with diagnosis and recommendations. A repair person arrived within and hour and installed th new hardware and the door works very well.
James Kaye
A Response from: Bill

Hello James! Thank you for your review! We are pleased to hear that we were able to assist you with your door problem in a timely and efficient manner. We look forward to working with you again in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with your service. We called a couple of other businesses only to learn it would be a week to come for one and one didn't answer their phone after several tries. Your guys came the next day on time and returned that day to install a new garage door opener etc. They were professional and did a great job. Didn't know they had been here when they left. Everything was cleaned up. The garage door works great and hardly hear it goes up or down. Will definitely recommend your business. Jim Mentzer
Jim Mentzer
A Response from: Bill

Hello Mr. Mentzer! Thank you so much for your review! We are happy to hear that you had a great experience with our company. If you need any further assistance down the road, please give us a call!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very professional
Margarette Thompson
A Response from: Bill

Hi Margarette! Thank you so much for your review! We look forward to working with you again in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very pleased with our purchase of the Liftmaster garage door opener and couldn’t be happier with the service of technician Rob Wiggins and installer Beau McClure. They both were pleasant, professional and eager to please us as customers. We highly recommend them.
Linda Ross
A Response from: Bill

Hello Linda! Thank you for taking the time to leave such an awesome review! We are pleased to hear that you had a great experience with our technicians. Please give us a call if you need anything in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Workers were knowledgeable and polite. Worked hard to repair door and redo what another company had improperly done. I would highly recommend your company thank you
Pat McFarland
A Response from: Bill

Thanks for taking the time to leave us a review Pat! We are so glad to hear about your experience with our company, your recommendation means a lot to us and we look forward to assisting you in the future! - Bill W.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This experience would have to be rated a 5. When Rob came to take a look at our garage door, that wouldn’t close, it was obvious he was extremely knowledgeable. He did a complete inspection and discussed what needed to be done to get our 12 year old door in operating condition. Within just a few hours their technician Beau arrived and immediately started to work. Obviously he knew what to do to repair our door. This door has never been as smooth and quiet as any door I’ve had. I’m glad to recommend Precision Door with their top notch professionalism.
Susan Splitt
A Response from: Bill

Hello Susan, thank you for taking the time to leave us a review on your service! We are very glad to hear you had a satisfactory experience with our technician Rob, we hope you enjoy your quiet new door for years to come! - Bill W.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everyone who I've been in contact with is knowledgeable, empowered by their company, and just plain easy to talk with and be with. Thanks for being real!
Barbara Cordileone
A Response from: Bill

Hello Barbara, thank you for taking the time to leave us your feedback on service! We are glad to hear you had such a positive experience with our company and we look forward to working with you again in the future! - Bill W.

Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great fast service ! Professional people that new what they were doing.
Tony
A Response from: Bill

Thanks for the review Tony, your feedback is important to us in ensuring customer satisfaction! We thank you for choosing Precision Garage Door Services and look forward to working with you again. - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars throughout the whole process. Rob came out on tues afternoon to evaluate our garage door problem and was very courteous and knowledgeable representing your company in a very fine manner. Beau McClure came out at about 9:30am on Wednesday morning and by 12:30pm was finished completely leaving us with a new looking garage door.it is a pleasure to have employees representing a company like these two young men did. Highly recommend Precision Door Service for your garage door problems.
Rolland Eversole
A Response from: Bill

Hello Rolland, thank you for taking the time to leave us feedback on your service and the technicians that came out to your home. We hope you continue to choose precision garage doors in the future! - Bill W.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am totally satisfied with everything that was done. From the person that told me what had to be done to the person that did the work. I would give them a 10 star rating but it only goes to 5 . I would and have been spreading the word that Precision in the place to go for anything related to a garage door.
Theresa Recchia
A Response from: Bill

Hey Theresa! Thank you for taking the time to leave us your feedback on the service provided for you, we appreciate the positive review and look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I AM A HAPPY CUSTOMER . I WOULD NOT CALL ANY OTHER COMPANY THAN YOURS . THE SERVICE YOU OFFER IS UNBELIEVABLE WITH UP FRONT PRICING , QUICK SERVICE AND EASY ON THE POCKET BOOK AND IT WAS WORTH IT . NOT TO LEAVE OUT THE TECHNICIANS WHO WERE EXTREMELY POLITE AND VERY PROFESSIONAL . ROB AND CHRIST WERE A JOY TO HAVE MET . IF I EVER NEED PERSONS FOR MY BUSINESS I KNOW WHERE TO FIND THEM . KUDOS TO THE BOTH OF THEM .
Professor Pierre Rene
A Response from: Bill

Hello Pierre, thank you for taking the time to leave us a review on your service! We hope you continue to choose Precision Garage Door for all your garage door repairs in the future! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company was the BEST! I called at 10:30 am and the representative, Rob, met me by noon (very professional and communicative) The tech, Steve came before 2:00 pm and finalized repairs. He too, was very professional and exuded confidence that he would get the job done correctly. I definitely recommend to all my friends and neighbors
Lynette Barba
A Response from: Bill

Hello Lynette, thank you for your feedback on service! We are glad to hear about your experience with our estimator Rob and technician Steven, we hope you continue to choose Precision in the future for all of your garage door repairs! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I selected PDS as they promised same day service. The person who came out was not a "fixer"...he was the "estimator"! Not happy with that... but the "estimator" promised someone would arrive that day to make the agreed upon repairs. After we signed the contract...OOPs there was a family emergency and the "fixer" could not come out that day. After a couple phone calls by the "estimator" it was agreed a "fixer" would arrive at 8:00 AM the next day. OOPs .. the "fixer" called something after 9:15 and said he was on his way from Orlando and would arrive in 35-40 minutes.. The "fixer" replaced the necessary parts and the garage door now works fine..... Far to much drama, we simply wanted a garage door that worked.
Andy Render
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rob did a fine job installing the remote for the opener and inspecting my system. I always use these guys. Fair prices and prompt service. They show up when they say they will.
Richard Siles
A Response from: Bill

Hello Mr. Richard, thank you for taking the time to leave us a review! We are glad to hear about your positive experience with our company and look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

well done..very professional..excellent breakdown of door problems and cost.. would hire again
Marcel Marineau
A Response from: Bill

Hello Marcel, thank you for taking the time to leave us a review! We appreciate the feedback and hope you continue to choose Precision Garage Door service in the future. - Bill W

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appreciated the quick response and repair.
Mike Koeppel
A Response from: Bill

Hello Mr Koeppel! Thank you so much for your review! We are happy to hear that we were able to repair your door in a timely manner. We look forward to working with you again in the future!

Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precission is a 24/7 operation and it was highly recommended by our neighbor. One of the springs in our garage door opener broke and the second one was ready to go; both springs were replaced along with several of the door wheels that were damaged. The technician, Beau McClure is professional, very skilled and knows customer service. We are very happy with the results
Steve Arguelles
A Response from: Bill

Thanks for the review Steve. We are very happy to hear about your experience with our technician Beau! Our technicians strive to provide the upmost professionalism to ensure you feel 100% comfortable and confident in our repairs. We look forward to working with you again in the future Mr. Arguelles! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars Plus! Never been so pleased to have Tyler show up and fix our garage door. He was very polite, informative & helpful since we were on our way out of town. Definitely recommend the product & think Tyler deserves a raise!
Patrick & Louise Rainey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech showed up on time, called before coming. He was very friendly and open with me on what he was doing to check out my repair that needed done. I would call Precision again and recommend to others to do so also.
Cheryl Campbell
A Response from: Bill

Thanks for the positive review Cheryl! We are very happy to hear about your experience with our company, your satisfaction is our priority and we hope you continue to choose Precision Garage Door Service in the future. - Bill W.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door was excellent. This was an emergency - the door shut with my car inside. Precision Door was there is 5 hours and fixed the issue. I am very happy with my new system which is very quiet.
Debbie Hastings
A Response from: Bill

Hello Debbie, thank you for taking the time to leave us your feedback on the services we provided! We are very happy to hear you're enjoying the new system and look forward to working with you again! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service men where on time, professional, knowledgeable and thorough. I give them 5 stars and will recommend Precision Door Service to my family & friends!
Bev
A Response from: Bill

Hello Bev! Thank you for your feedback. We are happy to hear that you had a great experience with our company. We look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was exceptional. Two reps came to my house--Rob and Beau--both were professional and knowledgable. My system needed a lot of work and the price was fair. I'm an engineer, electrical, and the work Bob said had to be done needed doing. Beau did an outstanding job redoing the many faults in my system. I strongly recommend Precision for any work required with Garage doors.
George F or Paula Duffy
A Response from: Bill

Hello Mr. Duffy, thank you for taking the time to leave us your feedback! We are glad to hear you enjoyed your experience with our company and our technicians, we look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I don't know what is wrong with my garage door openers, but your price seemed very high. The door still opens with the wall control. The two clickers don't work. If you can offer the reason for such a high price, I may understand better
John & Loraine Patella (Owner)
A Response from: Bill

Hello Mr. and Mrs. Patella, thank you for your feedback! We appreciate any questions or inquiries you may have about your service, you may always contact our local office with concerns regarding pricing at 407-583-6351. We would be more than happy to have a technician explain the work that was performed for you! Thanks again for choosing Precision Garage Door Service, we look forward to working with you again in the future. - Bill W.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, from the scheduling to getting the job done. Congratulations!
Rafael Martinez
A Response from: Bill

Hello Mr. Martinez! We appreciate you taking the time to share your experience and we are happy to hear that you were satisfied with our services. We look forward to working with you again in the future!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work. Efficient. Came when they said they and called when he was on his way. Replaced the old motor and springs and It is quiet now. Would highly recommend
GAIL BUNZICK
A Response from: Bill

Thanks for the feedback Gail! We hope you are enjoying you quiet new motor and system, we appreciate you taking the time to leave us a review and hope you continue to choose Precision Garage door in the future! - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Their slogan fits their professionalism "Precision door is a name you can trust". It's my first time using their services and all I can say is if you have a problem with your garage door who do you rather have a handyman or an expert? They know their job are very professional and very thorough with recommended repairs to the finish job. Rob came and inspected my door and did a very complete inspection of the parts that were worn out, took pictures and did a very complete inspection. Nick completed the job in a very complete fashion with no mess left behind. When I asked questions he explained everything that was repaired and recommended lubricating intervals of once or twice a year for certain hinges. Highly recommend this company to my family and friends.
Catherine Larracuenta
A Response from: Bill

Thanks for the positive review Catherine! Your satisfaction and recommendation mean a lot to us here at Precision Door and we are glad to hear you had an excellent experience with our company and service technician Rob! We look forward to working with you again in the future! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Make a good job
Michele Machado // Orlando Point Management
A Response from: Bill

Thanks for your review Michele! We are glad to hear you were satisfied with your service and appreciate you taking the time to leave us some feedback. We hope to work with you again in the future! - Bill W.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very courteous repairman...problem fixed
Rosemarie James
A Response from: Bill

Hello Rosemarie. Thank you for taking the time to share your experience. We are please to hear that we were able to fix your door problem. We look forward to working with you again soon!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are so pleased with all our dealings with Precision Overhead Door. The office staff, the installers, the repair staff are true professionals. They know the meaning of customer satisfaction and represent their brand at the highest levels. We had a problem with our door not wanting to close. I called expecting to wait a couple of days for service as I was calling mid-afternoon. I was asked if we would be home from 4-6 pm, I replied yes, and was told a repair technician would be there. He called asked if he could arrive early, and our door was totally repaired, with meticulous care and knowledge. We would recommend this Local Company to all. After diagnostics and testing the openers, exterior and interior keypad and springs were all replace free of charge under their lifetime purchase we initially purchased. This was maybe pennies more expensive their competition and well worth it.
Andi Gerich
A Response from: Bill

Thank you for taking the time to leave us a review Andi! We are elated to hear about your positive experience with the company, at Precision Door we understand that time is important to everyone and we always try to reach our customers same-day! If you are ever in need of service in the future we look forward to working with you again!

Service Provided:
Garage Door Opener Install
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