Lubricated and looked for popping noise. Couldn't reproduce the noise. Tech was very thorough and checked each joint, roller , and spring. He did a fine job.

- Larry Bennett

I highly recommend PDS after my very positive experience with them this past week. From my initial conversation with Scott, to my new system installation with Van and Dylan, I'm extremely satisfied with their great customer service, prompt attention to our needs, and the high quality product I received. I purchased the PDS 800 system and couldn't be happier with the final product.

- Mike combs

the young men that came and put our new garage door and opener in did a great job, i just love the conveinice of not pulling it up myself. THANKS GREAT JOB !!!!

- Linda Myers

My garage door spring broke and the door fell off the tracks at 10pm. Charlie Merino was able to come out promptly the next day at 8am. He was professional and quick about fixing my problem. Would highly recommend this company.

- Mike Paquin

Great service

- Steve Guerra

Luis was very professional. He explained my options. I liked that he didn't try to sell me anything I didn't need. I have always been very pleased Precision. I would recommend them to my friends.

- MIKE HOLFELD

Ten years ago we moved into a brand-new house of solid construction which the builder stocked with cheap appliances including a garage door opener that was creaky from day one and soon required service. We picked Precision out of the phone book (there were still phone books then)and tech came out and did a minimal repair that made the thing work. This was repeated 2 or 3 times over the ensuing decade - Precision techs recommending repairs and never trying to up-sell us into a new system. Then last week the door seized up again for apparently no reason. This time the Precision tech - William, accompanied by apprentice Eric - came into the waiting room and told us gently that it was time to pull the plug on the old guy and put in a new motor. Actually, he said he could put it on life support again, but said it could fail at any moment and it would be kinder, and more economical to go with a new system. So we did. William and Eric had it up and running, silent as a nuclear sub, in less than an hour. William and Eric are poster boys for professionalism, courtesy, and good cheer.

- Greg Dawson

William and Eric were professional and friendly. They replaced the cables on my door quickly and made sure the door operated smoothly. They did a great job!

- JEAN CHRISTIANSEN

Service was excellent and timely. Technician's were very courteous. We called because the door was not closing all the way. The technicians explained the problem and fixed it. They also inspected all HW and springs to ensure they were properly tightened. Precision has been a great vendor for us.

- Kathy Bennett

Louis was very professional and courteous. We were running late and he was already at our house. He didnâ??t mind waiting and was not irritated at all. He went over the options and provided us multiple quotes based on what we want to do. We appreciate his help and professionalism. We will do business again with Precision Door.

- Shashi Banangada

Precision took the call and had a very pleasant and efficient service tech out the same day within the time period that they stated. I would give them 5 stars for follow thru.

- Bill Murphy

I just needed a simple tune up. Precision was able to send a technician the next day. Andrew was friendly, professional, and took the time to explain the ins and outs of my garage door system, what was working and what could work better. Great service! I'll be a repeat customer. :)

- Karen Mclaughlin

I had a broken spring on my 600 lb garage door. I called the 800 number and they scheduled technician Andrew to come out between 6-8 pm that night after I got home from work. Andrew was very professional and he and his apprentice had my new springs installed in no time. I was able to use my online coupon and facebook coupon resulting in no service charge fee and $10 off. They made sure that everything was working properly before they left. I have no reservations giving them a 5 star rating and highly recommend them for thier prompt service, professionalism and thoroughness completing the job.

- lynda canatay

This technician was professional and polite. He showed attention to detail and did a great job. We are very pleased with the results. Thank you.

- Mike Wacaster

Used you in the past and will continue to call you for my garage door needs. Andrew and Dillon were very professional, polite and knowledgeable.

- Diedre Blaine

We got a quote a year ago and just did not get around to getting the new garage door. Precision honored my quote and Andrew the sales guy was super. I had him come back out just to make sure I understood everything and so he could make sure the quote included all that I wanted. He did not try to talk me into things I did not need. He was very personable. The installers were super and did a great job. Family was over and they all said the new door makes the house look like it was painted. My old door looked pretty beat up and made the house look unkept. Never thought a garage door affected the look of the rest of the house, but then again, it is a large door. I had a problem with the door opening and closing and called the office (around 6:00) and while they were getting the guy who installed the door on the phone, I figured out that I was blocking the little eye on the bottom of the door and then it worked. However, they would have come out and solved my problem. Top notch group of people and I would recommend Precision to anyone wanting a new garage door.

- Jonniemae Warner

Earlier today I saw William working on a neighbor's house. I discussed my problems and was impressed by his pleasant disposition, knowledge and concern. As soon as he finished with the neighbor he came to my house, appraised the situation and gave advice. We now have two completely renovated garage door systems from openers through rollers, rails, etc. Our doors now raise and lower smoothly and amazingly quietly. William was great to work with and we will certainly recommend him and Precision to our friends and neighbors.

- Andrew Miller

Excellent customer service on the phone and with the technicians. The technicians were polite, professional, and explained what was wrong and how they would fix it. I like the fact that all available options were presented to me so that I could make an educated decision. I will contact the company again to replace the other components in the future. They took pride in their work, so rare these days! Keep up the great work!

- Claude Harding

My call was answered promptly, and an appointment time for their technician to arrive at our home was set for the same day. He arrived on time and was very professional looking and the truck looked just like it did on their web site. Luis was very nice and explained everything to our satisfaction. I bought the new garage door opener, and Luis put it in replacing my old damaged opener, in an hours time. He explained the operation completely and the whole experience was very pleasant !

- Marshall Pontious SR.

We called Precision Service Door around mid-day after discovering that our garage door opener would not open our garage door beyond about 18 inches without stopping, shaking, and making a very loud noise. Service Technican William was scheduled to arrive sometime between 6:00 p.m. and 8:00 p.m. that evening; he arrived at 5:55 p.m. which was greatly appreciated. William diagnosed the problem, and communicated the repair options in plain English, not industry terminology. Once we selected the level of repair and signed the written estimate on his iPad, William quickly and skillfully replaced the carriage assembly, both torsion springs, both cables and cable drums, and all rollers; William also ensured the garage door was properly balanced, which should extend the life of our existing garage door opener. After removing the existing torsion springs, cable drums, and cables, and before installing their replacements, William showed us the differences in the quality of the replacement materials compared to the existing materials, which was quite striking and impressive. Our garage door has never opened and closed this quietly; I would estimate a 50% reduction in noise level, and thatâ??s without replacing the existing screw driven garage door opener. Overall, we are very satisfied with the level of service we received from Precision Service Door and their expert Service Technican William. Highly recommended company!

- Damion Bailey

Great Job at a fair price. On time for the appointment and the repair only took less than an hour. Very neat worker who cleaned up after the work. Charlie was very polite and explained all of the options available to us. It would be nice if a senior citizen discount was offered.

- Jennifer Petch

Luis is a customer service oriented staff. On time, very reliable and courteous. I would recommend him anytime. Job well done.

- Elsa Torres

I'm impressed with both the speed and quality of service I received. I called on a Friday afternoon concerning my old door opener which was in need of repair or replacement and a technician was scheduled for the next morning. Van called before arriving to let me know he was on his way (a nice courtesy), was on time, friendly, courteous, thorough, and professional. Two and a half hours later I had a completely overhauled and refurbished garage door and a new opener with keypad installed. It's so much quieter and operates much more smoothly than the previous one ever did. I highly recommend Precision for both quality of service and product.

- Sylvia Kirkendoll

Luis did a great job correcting my problem

- Phyllis Hynes

Our garage door would not open on a Saturday and I realized the spring was broken. Found Precision online and while not an emergency to get fixed that, read services were provided 7 days a week. I called and the extremely courteous and professional call taker set me up with an appointment later that day. Tech Charlie called, showed up early and finished the job in no time. While I truly don't know if the price was good or not, I'll pay for great customer service and professionalism every time. Great job!

- Jay Draisin

Excellent service! Prompt and efficient!

- gloria alana

Very satified as of now, unless it breaks down in the next 12 months. I used your company, because my neighbor used your company

- Ron Schneider

Luis Soto was prompt, actually called to see if he could come earlier than scheduled. He was very courteous, personable and informative. I will definitely use Precision for my garage door needs and request Luis as the tech.

- Tina Ashton

Luis Soto was prompt, actually called to see if he could come earlier than scheduled. He was very courteous, personable and informative. I will definitely use Precision for my garage door needs and request Luis as the tech.

- Tina Ashton

Your ad said that you provide 24 hour service. I had called 3 other places, two of which I am familiar with but upon calling (Saturday 8am) I got their answering message saying that they are CLOSED weekends. Your employeek, Ryan is a skilled mechanic, customer freiendly and I haved already recommended your company to 3 people here in Highland Lakes is case they need service. Good job, well done.

- Raymond Seidensticker