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Mason Slack

Mason Slack
Service Technicians
Reviews: 16
Average: 4.75 stars
Mason Slack has received 16 reviews, averaging 4.75 Stars:
1 2 3 4 5

Mason Slack's Bio:

Mason Slack was born and raised in Titusville, Fl. The rest of his family grew up in Louisiana. He loves anything sports related, especially football and baseball. His favorite NFL team is the New Orleans Saints. In his free time, he likes to exercise, be active, and also spend a lot of time with my family.

Review:

I've been using them for all my houses. Very happy.

- Cher Ray

A Response from: Bill

Hey Cher! Thanks for leaving us the feedback on how we did! We appreciate your continued business with us and we hope to continue working with you. - Bill W.

Mason Slack Service Provided:

Garage Door Repair


Service Technicians: Mason Slack
Review:

Mason came last Sunday afternoon never tried to make any adjustments only said we needed new motors on our screen and door. I told him the screen was new less than a month old. He gave me an estimate of 2619. I told him to go ahead because I thought he knew what he was doing. On Monday my wife wanted to know from the workman why they had new motors for the screen and the door. She then called the screen installer and your firm. The end result talking to your firm was a price of 1100 for work completed. After nearly 4 hours the workmen had my door and screen working again. I feel I was taken advantage of because of my lack of knowledge about the door and was lied to concerning the screen. I am not happy with your company and will pass that along to neighbors and friends.

- John Stene

A Response from: Tim

John, it's unfortunate after everything we did to rectify this situation you still posted a negative review. We actually only charge $800 for the work we did, and we had over 12-man hours on the job. Mason advised against replacing the new motor, but the understanding was you would like the motor replaced to keep the warranty with us. After your wife disagreed with this decision, we decided to only do 1/2 of the original work you wanted. This is why the original quote form $2619 dropped to $1100. We thought you and your wife were happy with the outcome. Once I received the negative review, I called you back and offered you 100% of your money back.

Mason Slack Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Mason Slack
Review:

Your company was great to respond so quickly. I called and you were able to come out the very next day which was Christmas Eve. Thank you for that.

- Libby Hardy

A Response from: Bill

Hello Libby, thank you for leaving us a review! We know how inconvenient a malfunctioning door can be around the holidays, we are so glad we were able to assist you and we hope you contnue to choose Precision in the future! - Bill W.

Mason Slack Service Provided:

Garage Door Repair


Service Technicians: Mason Slack
Review:

Installer did a great job!!!! Cleaned up nicely and help me program my car- my new keypad....and even my goofy phone app add on!!! He explained everything!

- Karen Manley

A Response from: Bill

Thanks for the positive review Karen! We are happy to hear our technician was able to help you with all of your programming needs. We hope you enjoy your new install and thank you for choosing Precision Garage Door Service. - Bill W.

Mason Slack Service Provided:

Garage Door Opener Install


Service Technicians: Mason Slack
Review:

I couldn't be more pleased with the professional treatment and quality of the work done. Tyler provided a timely, competitive estimate and set up the service appointment same day. The technician, Mason, was pleasant, competent and efficient. The garage door repair and service was accomplished perfectly. We will recommend this company to friends and family and will use them again in the future.

- Donald B

A Response from: Bill

Thank you for the positive review Donald! We appreciate your recommendation and look forward to working with you again in the future. - Bill W.

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Service Technicians: Mason Slack
Review:

From my initial phone call to schedule the prompt initial comprehensive same day inspection of my garage door by a friendly, professional, meticulous Inspector named Tyler through the seamless transition to the repair by an equally friendly, professional, meticulous Technician named Mason the exceptionally high quality of Precision Door Service as a company and it's personnel is quite apparent. They are the outstanding assets that make the company the leader that it is. Highly recommend.

- Alan Watin

A Response from: Bill

Thank you for the positive review Mr. Watin, we are elated to hear about your experience with our personnel and look forward to continued business with you in the future! - Bill W.

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Mason Slack
Review:

Nicholas and Mason were very professional and did a great job.

- Deborah A Scherr & Lola Pfeil

A Response from: Bill

Hello Debbie & Lola, we appreciate you both taking the time to leave us a review! Your feedback is important to us and helps us understand the quality of service being given, we are elated ot hear about your experience with Nicholas and Mason. We look forward to working with you again in the future. - Bill W.

Mason Slack Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Mason Slack
Review:

I needed an opener and had already decided that I wanted a belt drive, wi-fi model. However, after meeting with Tyler, who performed a thorough inspection of my garage door, I was alerted that I needed other parts replaced and additional services as well. Tyler, showed me all the deficiencies, and also laid out a number of opener and repair options. It should be understood that this was not a sales pitch. It was an educational dialogue that empowered me to make an informed decision based on my needs and budget. After authorizing repairs, Mason, the installer arrived in a timely manner, and did an outstanding job performing all the work my door needed. Like Tyler, Mason, was an experienced professional, skilled at his his trade, that worked efficiently through what can be summed up as an overhaul to my garage door. Previous garage repairs by a competitor, proved to be inferior and were remedied by the Precision Team. I would like to say that because my garage door was still functioning, I had the luxury of shopping around and doing some comparison shopping. This company was not the least expensive but they weren’t the most expensive either. However, that being said, I will add that this company stands at the top on various levels so when you get to the bottom line they may be less expensive than their competitors because they go the extra mile to meet and, at least in my case, exceed expectations. They did everything I requested and met all timelines they promised. My garage door is whisper quiet and rolls so smooth it is hard to believe it’s the same door. In the end, I couldn’t be more pleased with the experience which was a necessary evil. I will not hesitate to use Precision again and I would highly recommend them to anybody who needs garage door service or repair.

- Tom P.

A Response from: Bill

Hello Tom, we appreciate the feedback on your service and we at Precision are very happy to hear about your experience. We look forward to working with you again in the future! - Bill W.

Mason Slack Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technicians: Mason Slack
Review:

We prayed for about 4 months for the right garage door company to do an overhaul on our 20 yr old garage door. While my sister in Christ was praying for me, Precision popped up on her computer. The same thing happened the next day! I called. And from the initial call to the technician pulling away, I was totally impressed. Talk about professional! Tyler gave me several options to allow for budget constraints, explaining everything thoroughly. Mason was over the top in going over all that he had done. Everything as promised. No surprises. Plus never before has the owner of the company with whom I was doing business email me. I HIGHLY RECOMMEND Precision. The work done was a complete overhaul and all products listed below were purchased. Opening and closing of garage door is barely audible!

- Mary E. Ganster & Mary L. Jackson

A Response from: Bill

Hello Mary, thank you for taking the time to leave us your feedback. We are very glad to hear about your experience with our technicians Tyler and Mason, we appreciate your commendation of their professionalism and thoroughness. We hope you continue to choose Precision Garage Door Services and we look forward to working with you again in the future! - Bill W.

Mason Slack Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Mason Slack
Review:

Mason should get a raise. Very professional and easy to talk to, really enjoyed the service your company provided. Highly recommend your company. 5 stars

- Rusty Hopkins

A Response from: Bill

Hello Mr. Hopkins, we appreciate you taking the time to leave us your feedback. We are glad you enjoyed the services provided by our technician Mason, and hope we get the chance to work with you again in the future! Thank You - Bill W.

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Service Technicians: Mason Slack
Review:

just wanted to know if the caulking around outside door was included in price?

- Michael McAdams

Mason Slack Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technicians: Mason Slack
Review:

The service man arrived timely and called me twenty minutes before arriving. He explained clearly the different services offered. He was very courteous and made the repairs necessary to solve the problem.

- Karen Harries

A Response from: Bill

Hello Ms. Harries, thank you for taking the time to leave us your feedback. We are very pleased to hear about your positive experience with the company and service technician and hope you continue to use Precision Garage Door in the future!

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Service Technicians: Mason Slack
Review:

This is the second time I use Precision for my garage door about service needs. They do an outstanding & professional job. The technician paid attention to every little detail, picked up after himself and worked safe. I’m sold on Precision.

- Jose Ramos

A Response from: Bill

Thank you for the positive feedback Jose! We appreciate your choice to make Precision Garage Door your choice for garage repairs!! We look forward to working with you again.

Mason Slack Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Mason Slack
Review:

We just wanted to write this to say thank you and we appreciate you!!! At this time of the year, major unexpected repairs can put a real damper on holiday spirits but, we have to admit that although the timing was not great, the satisfaction that we feel with the work that was done does take quite a bit of the sting out. We appreciate that you could schedule us in on the same day and really, really appreciate the work that the your tech Greg did. He did not try to oversell us, he listed our options and allowed us to make the decision that best suited our needs and budget. His attention to detail, the quick work, the professionalism and his courteous manner was amazing. After all was in place, Greg took the time to go over the work done along with what was covered under warranty. He made recommendations on things we could do every so often to keep the door operating smoothly. He also took the time to ensure that the garage was cleaned up after and, he removed all the old parts and any packing material the new parts came in. We feel confident that we will not have any issues with our garage door for years to come. We can't thank Precision Door Service enough and will definitely recommend them to everyone we know. All the best for the holiday season and for the coming New Year.

- Keith D Greaves

A Response from: Bill

Thank you so much for all the feedback Keith! We love hearing about your positive experience with our company and hope Precision Door will get the chance to work with you again in the future!

Mason Slack Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technicians: Mason Slack
Review:

Precision Door is the best Garage door company ever! My garage door spring broke sometime in the middle of the night. That morning at 530 my daughter had to go to work and I had to manually open the door for her and the car to get out. I called right away and I was scheduled that day. The service tech showed up earlier than expected and made repairs. Thank you Percision Door.

- Robert Bocharski

A Response from: Bill

Thank you for your feedback Robert! We assure all our customer the quickest service available, we understand time is important to everyone and want to make sure we provide exceptional service every time. We look forward to working with you again in the future!

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Service Technicians: Mason Slack
Review:

I had serious issues with my garage door and need help immediately. I called Precision on a Wednesday night, they had Alex out the next day (very versatile scheduling) and was very honest, friendly, professional, and fair with me. Then they had 2 gentlemen out less then 3 hours later to fix my garage. Blake and Mason were so polite and professional! They were done in less then 2 hours. My garage door is like new!! I highly suggest Precision garage doors! You won’t be disappointed. I would rank them as an A++ company.

- Jodie Carver

A Response from: Bill

Hi Jodie, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Mason Slack Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Mason Slack
Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
The Villages Area

(352) 504-4242

(352) 504-4242
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Ocala Area

(352) 254-4318

(352) 254-4318
Gainesville Area

(352) 254-4684

(352) 254-4684
Sumter County

(352) 254-4758

(352) 254-4758
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

Licenses

Lic #s:
CRC1330671

If you are looking for service in Gainesville, Ocala & The Villages, please visit:

precisiondoornorthcentralfl.com