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Mason Slack
Tech ID#: 87
Reviews: 7
Average: 5.00 stars

Mason Slack

Service Technicians
Mason Slack has received 7 reviews, averaging:

Mason Slack's Bio:

Mason Slack was born and raised in Titusville, Fl. The rest of his family grew up in Louisiana. He loves anything sports related, especially football and baseball. His favorite NFL team is the New Orleans Saints. In his free time, he likes to exercise, be active, and also spend a lot of time with my family.
Review:

We prayed for about 4 months for the right garage door company to do an overhaul on our 20 yr old garage door. While my sister in Christ was praying for me, Precision popped up on her computer. The same thing happened the next day! I called. And from the initial call to the technician pulling away, I was totally impressed. Talk about professional! Tyler gave me several options to allow for budget constraints, explaining everything thoroughly. Mason was over the top in going over all that he had done. Everything as promised. No surprises. Plus never before has the owner of the company with whom I was doing business email me. I HIGHLY RECOMMEND Precision. The work done was a complete overhaul and all products listed below were purchased. Opening and closing of garage door is barely audible!
Mary Ganster
A Response from: Bill

Hello Mary, thank you for taking the time to leave us your feedback. We are very glad to hear about your experience with our technicians Tyler and Mason, we appreciate your commendation of their professionalism and thoroughness. We hope you continue to choose Precision Garage Door Services and we look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

just wanted to know if the caulking around outside door was included in price?
Michael McAdams
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The service man arrived timely and called me twenty minutes before arriving. He explained clearly the different services offered. He was very courteous and made the repairs necessary to solve the problem.
Karen Harries
A Response from: Bill

Hello Ms. Harries, thank you for taking the time to leave us your feedback. We are very pleased to hear about your positive experience with the company and service technician and hope you continue to use Precision Garage Door in the future!

Service Provided:
Broken Garage Door Spring Repair
Review:

This is the second time I use Precision for my garage door about service needs. They do an outstanding & professional job. The technician paid attention to every little detail, picked up after himself and worked safe. I’m sold on Precision.
Jose Ramos
A Response from: Bill

Thank you for the positive feedback Jose! We appreciate your choice to make Precision Garage Door your choice for garage repairs!! We look forward to working with you again.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We just wanted to write this to say thank you and we appreciate you!!! At this time of the year, major unexpected repairs can put a real damper on holiday spirits but, we have to admit that although the timing was not great, the satisfaction that we feel with the work that was done does take quite a bit of the sting out. We appreciate that you could schedule us in on the same day and really, really appreciate the work that the your tech Greg did. He did not try to oversell us, he listed our options and allowed us to make the decision that best suited our needs and budget. His attention to detail, the quick work, the professionalism and his courteous manner was amazing. After all was in place, Greg took the time to go over the work done along with what was covered under warranty. He made recommendations on things we could do every so often to keep the door operating smoothly. He also took the time to ensure that the garage was cleaned up after and, he removed all the old parts and any packing material the new parts came in. We feel confident that we will not have any issues with our garage door for years to come. We can't thank Precision Door Service enough and will definitely recommend them to everyone we know. All the best for the holiday season and for the coming New Year.
Keith D Greaves
A Response from: Bill

Thank you so much for all the feedback Keith! We love hearing about your positive experience with our company and hope Precision Door will get the chance to work with you again in the future!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Precision Door is the best Garage door company ever! My garage door spring broke sometime in the middle of the night. That morning at 530 my daughter had to go to work and I had to manually open the door for her and the car to get out. I called right away and I was scheduled that day. The service tech showed up earlier than expected and made repairs. Thank you Percision Door.
Robert Bocharski
A Response from: Bill

Thank you for your feedback Robert! We assure all our customer the quickest service available, we understand time is important to everyone and want to make sure we provide exceptional service every time. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Review:

I had serious issues with my garage door and need help immediately. I called Precision on a Wednesday night, they had Alex out the next day (very versatile scheduling) and was very honest, friendly, professional, and fair with me. Then they had 2 gentlemen out less then 3 hours later to fix my garage. Blake and Mason were so polite and professional! They were done in less then 2 hours. My garage door is like new!! I highly suggest Precision garage doors! You won’t be disappointed. I would rank them as an A++ company.
Jodie Carver
A Response from: Bill

Hi Jodie, we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs