Read what people are saying
about Precision Garage Door

Our garage door would not open on a Saturday and I realized the spring was broken. Found Precision online and while not an emergency to get fixed that, read services were provided 7 days a week. I called and the extremely courteous and professional call taker set me up with an appointment later that day. Tech Charlie called, showed up early and finished the job in no time. While I truly don't know if the price was good or not, I'll pay for great customer service and professionalism every time. Great job!

- Jay Draisin

Excellent service! Prompt and efficient!

- gloria alana

ryan always does a good job -- to bad the opener keeps having problems. we will see how the replacement does

- William Newcome

Very satified as of now, unless it breaks down in the next 12 months. I used your company, because my neighbor used your company

- Ron Schneider

Luis Soto was prompt, actually called to see if he could come earlier than scheduled. He was very courteous, personable and informative. I will definitely use Precision for my garage door needs and request Luis as the tech.

- Tina Ashton

Luis Soto was prompt, actually called to see if he could come earlier than scheduled. He was very courteous, personable and informative. I will definitely use Precision for my garage door needs and request Luis as the tech.

- Tina Ashton

Your ad said that you provide 24 hour service. I had called 3 other places, two of which I am familiar with but upon calling (Saturday 8am) I got their answering message saying that they are CLOSED weekends. Your employeek, Ryan is a skilled mechanic, customer freiendly and I haved already recommended your company to 3 people here in Highland Lakes is case they need service. Good job, well done.

- Raymond Seidensticker

The technician who came out to our home did an excellent job. His honesty was beyond reproach and we will use precision door from now on and recommend them to all our neighbors.

- Chancey Alderman

Excellent service. Turned up on time, completed the work efficiently and honored the warranty. The representative was friendly and polite,I would use them again every time - which hopefully is rarely as this was for a garage door repair - broken spring.

- Andrew Cooper

Luis was very knowledgeable and the upmost professional. His reccomendations were dead on and money saving. This was my first experience with a garage door repair but Luis made it a very good learning experience. I will refer this company to all of my friends and family.

- alphonso brown

I just had the Precision Garage Door replaced. So far the new door is working beautifully. William is the technician who replaced the door and did a excellent job. He is an asset to your company. He is one of the technicians who came out when we were having problems with the door. He was always very professional and did what he could do to make the situation not so frustrating. We. Appreciated is professional demeanor in our troubled time.

- Kirby Chesser

Luis was on time and very thorough. He serviced the door, replaced the rollers, and replaced the drive gear - all in less than an hour. He was very informative about the door, the maintenance, and the problems I was experiencing. I would recommend Luis to anyone who needs their garage door serviced or repaired.

- Russell Daberko

Luis was simply awesome. Friendly. Informed. Solved the problem almost immediately. It was wonderful service.

- Nick DeCola

You guys were awesome, Helped me on a timely manner in a very professional way. thanks again

- Oscar Rodriguez

The product was a Linear belt driven system, new springs, rollers, etc. My technician Van was on time (a rarity these days), courteous, precise, and extremely knowledgeable. He took the time to answer my questions. The system itself is performing nicely. It is smooth and surprisingly very very quiet.

- Terry Gallo

We had to replace garage door springs. Luis was very proffessional and polite. Job was done properly and to our satisfaction. Would recommend Precision Door to anyone needing their service.

- Dennis Stocker

I called on Sunday night to get an early service call on Monday for a broken spring. The lady I spoke with was great and got me on the calendar for 8-11. Andrew came first thing in the morning and even called to let me know he was on his way, which was appreciated. He clearly and concisely explained what needed to be done and how much it would cost, he also mentioned some optional work I could also have done and I took him up on his offer to replace the rollers which I am glad that I did (door is much quieter now!). Based on my experience with the technician specifically, and company in general I won't hesitate to use Precision again, or recommend them to a friend.

- Michael Fricke

Excellent service by technician Andrew Hecker. Fast and professional quality service. Will recommend.

- Estrella Bocanegra

your service and your technician luis and I have have a great customer repoire. My business will always go to your company because of your quick response time and your reliable and professinal service technician. Thank-you luis for solving my issue!!!!

- Mary O'connor

Luis was great! Right on time, very polite, knowledgable and he did a great job! He is now my garage door guy from now on. I will recommend you to my neighbors.

- Don Warren

At least there is a company you can trust. They are prompt and the technician is professional.I will recommend them to my friends snd family. No gimmicks or rip off.

- Rick Itwaru

From beginning to end, the service was excellent, promptly and efficiently done. I believe the field manager was Ryan and the installer was Charlie. I was not here for much of the time because my husband had an appointment with FRI and I am his driver and caretaker, but I put my trust in Charlie, and he didn't let me down. Thank you for your service.

- Betty & Luke Luther

We were very pleased by the prompt response, product knowledge, and professional installation of our replacement door system, and will definitely recommend Precision Door Service to family and friends.

- Mary & paul Walther

Professional from the start, setting the appt. was a breeze. Our Tech William was on time as promised. Solid well laid out recommendations provided by William was given upon inspection, which he delivered in a non pressured manner. I was satisfied with the pricing quoted, and approved the repairs. The garage door which required new springs works better now than when it was installed brand new a few years back. I have no doubt this repair will last much longer than the original installation. I would recommend Precision to all my family and friends. Thanks for the great service!

- rick ebanks

My time frame to come for my service call was 12-2. I got a courtesy call 15 min before he arrived. He was right on time. Introduced himself and was very professional. I had Luis He was great fixed my problem quickly. I was very happy! Thanks Luis

- laura Mercado

Andrew come out on a Saturday. He was prepared to go over the options available to us since our garage door was buckled and not operable. We found his knowledge and explanations very competent. We would ask for Andrew again.

- Holly Allport

We had used your company in the past. I called about noon to report a problem with our door opener. By 6pm that same eventing, Bill was out to fix it. Can't ask for better service and Bill was so personable. I will recommend you to all my friends.

- Christine Bush

The price was reasonable, the service was great, and everything was explained very clearly, including alternate solutions.

- craig lenon

The folks at Precision reached out to me to try and understand my earlier review on services provided. My intent in my original review was to identify a small gap in what expectations are being set. After a brief conversation I can say that the folks at Precision are truly committed to providing exceptional services. They listened and acted upon my concerns and ultimately took responsibility for what was a very small concern. They stepped up and invested in the customer relationship to ensure I am satisfied. The Precision team are top-notch, an A+. I will recommend them to my friends going forwards. Thanks Guys! You went above and beyond. Totally unexpected but how real business is done. 1 STAR REVIEW (original) 4/22/13 The work the tech did was very good. When I called for the appointment, I was told you would replace only one spring, unless the other spring looked suspect. Nothing was mentioned about the danger of re-using an old spring and only replacing one. I told the tech that I just replaced one spring 1 year ago. He said due to safety reasons he would be able to replace just one spring. He said you should always replace both. I get that, and maybe should have. However I think I was forced into either paying $69 for the service call or replace both. The bill was $320. I will not be able to recommend your company going forward. - sorry, but time for you to deliver new sales tactics. Call if you want more info.

- JEFF RAMBY

As advertised, they were here within 24 hours. The technician was courteous & informative. My repair was fairly easy (new bracket for control arm), but he also lubricated joints & was finished within 15 minutes. Very satisfied.

- JOE foranoce