Garage Door Repair in Orlando Metro Area - Page 139

Victoria Baggett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

definately 5 stars excellent in every way for our needs an asset to your company

John Coppinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was great and very helpful explained every thing he was doing and answered all questions

Joe Alameda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was fast and clean, he knows his work and was easy to understand him while he took the time to explain what he was about to do and how each replacing should work. After he ran by me all the important things I should look for. In all you got a great Navy Man there. We need to keep him. Joe Alameda

Bernice Joyce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate the prompt and courteous service. I also appreciate the information from your crew to help maintain the operation of my garage door. They were very helpful and courteous. B. Joyce

Chris Fankboner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service!

Frank Carroll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott, on three different occasions I had various components, everything except the door, replaced. Every time your employees were prompt, courteous and professional, from the people who answer the phone, your technicians who show up on site. I could not be more satisfied! And last but not least, I want to thank you for the professional & expeditious manner in which you resolved the question I posed to you on 4/22/14. It is a unique and pleasant experience to have an owner that does not hide from his cutomers. It is much appreciated, Thank you.

Bob Showalter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Charlie was on time twice, a real treat. He knew his stuff, got us fixed and the whole event was professionally handled from start to finish. Thanks Precision, you are my provider from now on!

Richard Pearce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. May was on time, clean cut, shaven and in a company shirt. After his assessment he presented us several options to repair the door and ensure continued good service. No high pressure sales. He finished quickly, cleaned up and removed all old and or broken parts. He was friendly and informative during the entire process. I would highly recommend this company to family and friends.

Julie Bowey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric is a credit to you company. Knowledgeable, polite, customer service at its best which sadly is hard to find in this area yes definitely 5 star!! Thank you

Julie Bowey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric is a credit to you company. Knowledgeable, polite, customer service at its best which sadly is hard to find in this area yes definitely 5 star!! Thank you

Rafael Berrios

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company was thorough and efficient. I was able to get an appointment the same day I called. The technician was polite and courteous. Your price was a little out of our budget but we decided to make the purchase after a stellar recommendation by one of our neighbors. Thanks

Richard Finelli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So very impressed with William's knowledge & mechanical expertise. He was very thorough. I never dreamed a 2 car garage door operation could be so quite & smooth. Replaced opener, new outdoor key pad, new rollers, new springs, various other parts. Did it with professional ease. Your company should be doing very well with employees like William. So courteous, respectful, & professional. I would recommend Precision above any other company in a heartbeat!

Laura Dennehy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision because of the other reviews I had read and they completely lived up to those others! They were great, completely know what they are doing and could answer any questions I had. I will completely recommend Precision to anyone I know looking for garage door repair!

Debbie Sandh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was referred to Precision Doors by a co-worker, as I needed a new garage door. I liked the same day service and the fact that the technician was on time, informative, professional and available for questions and comments after he provided the quote. I ordered the door the same day that I received the quote (cancelled appointments with other vendors after this first quote) and received feedback from Precision right away. I am in the process of waiting for the door to arrive and be installed. I hope to have another opportunity to write a review after the installation.

Toni Lim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are so happy with our door! Dylan did an great job overhauling our currant door and installing our new opener. He was very knowledgeable and explained everything in detail. There were so May things I was not aware of and he helped point it out. He was not pushy at all about added repairs that needed to be done, and just offered his professional opinion to help us get the best for our money. Our door is so quiet now when it opens I am shocked! I had no idea they could be that quiet. Thank you so much for doing a wonderful job!

Otto Blossey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both of the technicians that did our service work today were great. Very polite and efficient. We have had you do work for us since the end of 2005 on our garage door. We have Limited Lifetime Warranty coverage and we were wondering why today was the first time we were ever charged a service call fee. We assumed everything was always covered like it has been in the past. Our previous invoice #740556 dated June 7, 2013 we had the springs adjusted on the 16x7 foot door plus we had the technician install new springs etc on the 9x7 foot when he made the conversion and there was no service charge. Waiting your reply and to repeat: we were pleased with the work performed today. thanks You

Dan Krasinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dylan was punctual and very professional in explaning the problem and solution to the problem

Harold Witsell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill was "EXCELLENT". Great Customer Service!!!!

GEORGE CIOCA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Certified technicians Placed call Saturday afternoon, and was pleasantly surprised they could repair same day. Highly recommended

Richard Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thetechnicianwasverygood.Hetook timeto

Barbra Hovanetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service for emergency repair. Tech courteous, skilled and on time. Did the job quickly so did not spend a lot of time waiting for repair to be completed.

Lee Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived promptly and, after examining the situation explained all of the options. The work was performed quickly, neatly and he then showed us and explained to us all that had been done and asked if there were any questions. Great way to do business!

Kim Koltun

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I donâ??t often taken the time to write company reviews but I am so impressed with Precision Door that I want to comment. We have been customers for several years now and know that we can count on them when we call for garage door repairs. They respond quickly and arrive on time and even call if they will be a few minutes late. Imagine that! There are not enough companies like them that take pride in their work, value their customers and use the highest quality of parts in their repairs and new installations. They just installed new doors and openers for us and took the time to make sure everything worked perfectly, answered all our questions and even programmed the remote buttons in our cars. Thatâ??s great service. Thank you, Precision.

Robert Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

we are very pleased with the service and the men who did the work to repair our garage door, we definitely would use your service if a problem should occur again.

Gilbert Nieves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my Third garage door with Precision Door, These guys are the best. 1st Technician "Andrew", 2nd "Charlie" and 3rd a Special Thanks to "William Roberts", Super Technician. Gil.

Pat Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had service done by your company ten years ago and did call back because of your limited waranty coverage. I am a widow and was very impressed by your security measures of telling who the service tech would be. I happened to get a very experienced and personable one in William Mathews. Thank you Bill for making sure all was as it should be by making a call back. You deserve the 5 star rating!

Pat Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had service done by your company ten years ago and did call back because of your limited waranty coverage. I am a widow and was very impressed by your security measures of telling who the service tech would be. I happened to get a very experienced and personable one in William Mathews. Thank you Bill for making sure all was as it should be by making a call back. You deserve the 5 star rating!

Noreen Hazard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I want to thank you for the quick response,from the time I made the call until the job was completed it was a matter of 2 hours. Your people were very friendly and professional. Eric took his time explaining what was wrong and the different options I had to choose from along with the warrantees.I would not hesitate to recommend your company.The service was excellent.

Alex Sorondo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door replaced both springs and rollers on our 15+ year old garage door in 2007. In April, 2014, one of the springs broke. When I called Precision Door about the warranty, I was told that the warranty had run out the year before. The office manager, Patti, indicated that even though the springs were out of warranty, they would still offer a discount for the repair, seeing as the warranty had just run out. The technician that came to do the repair, Blake, was very professional and inspected the door and hardware. He mentioned that the hardware appeared to be in good working order and suggested that all of the hardware he observed should last another five to seven years. He went on to explain that although the springs installed in 2007 were appropriate for the number of panels for our door, he believed they might have been undersized based on the heavy duty weight of the door. He installed larger springs and adjusted our garage door opener to optimize performance. Blake did a great job and did not try to sell us on anything we did not need, a characteristic that is rare amongst repair personnel that are far more knowledgeable about their trade than consumers. We paid the bill provided to us by Blake as he was professional and pleasant to work with. After the repair, I called the office to voice my displeasure with Precision Door for installing the incorrect springs back in 2007. I explained to the young lady that answered the phone that, I believed if the repair had been completed with the appropriately sized springs in 2007, based on what Blake explained to us, we might not have needed new springs in 2014. I went on to say that, if this was a common practice of Precision Door, installing inappropriate equipment to ensure return business, then I felt they were dishonest and took advantage of customers that did not know any better. I was surprised to receive a phone call later that same evening, around 7:30, well after closing time for the company, from the office manager Patti. She indicated that my message had reached her office, she had spoken to the technician and the owner, and they felt it was the right thing to do to refund the cost of the repair that had just been performed. I was dumbfounded that a company, that I thought was shrewdly taking advantage of unknowledgeable customers, was so customer service oriented that they felt they had some blame due to the inappropriate repair in 2007 and took full financial responsibility for making the situation right. I offered to pay the difference in the cost of the inappropriate springs installed in 2007 and the appropriate springs installed in 2014, and Patti would have none of it. She stated that this was their error in 2007, and they owned it. From my perspective, I would recommend Precision Door to anyone that needs garage door service and will contact them in the future if we ever need service. By exceeding my customer service expectations, they have certainly made a customer for life because I know they are fair and stand behind their work, good or bad, and they will do what is fair to make the situation right. My thanks to Blake and Patti. Alex Sorondo

Richard Sales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was great. They stated that they would arrive at 4PM and my Tech Dylan called an indicated he would arrive about 10 minutes early. Dylan inspected my system told me what was wrong and gave me three choices for my fix. Dylan completed the job in about an hour and a half. Dylan was great he kept me informed and did an outstanding job. I will call Precision again if needed and will recommend them anytime.