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Scott Mayhew
Tech ID#: 40
Reviews: 99
Average: 4.96 stars

Scott Mayhew

Quality Control Specialist
Scott Mayhew has received 99 reviews, averaging:

Scott Mayhew's Bio:

Scott is originally from Seattle, Washington and a die hard Seahawks fan. He was a service technician manager previously and believes in giving the highest customer service experience possible to all of his customers. Scott received the Residential Door Systems Technician Certification from the IDEA.
Review:

Once again Percision delivers. After 13 years between service calls, the service hasn’t changed a bit. I had an appointment scheduled with Scott between 4-6pm, he actually called and informed me he would be about 20 mins early, unfortunately I couldn’t get off and home any sooner than 4pm. Once I arrived Scott wasn’t rude or obnoxious because of waiting 20 mins, he was very pleasant and helpful in diagnosing the problem with the garage door. Scott gave me a few options relative to the repairs and made the repairs in about an hour. My 22 year old garage is operating quietly and smoothly again. Would certainly do business with again.
Timothy West
A Response from: Bill

Hello Mr. West, we appreciate your continued business with us and are glad to hear that your service has always been satisfactory! We always try to accommodate to every customers time schedule and understand that your time is important, we hope you continue to choose Precision Garage Door Service for all your garage door needs. - Bill W.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Scott, my technician was very helpful explaining each service and operation From my remotes, sensors, door operation, and specific details of what to Expect for trouble shooting etc. He was also very courteous and thorough In covering any of my questions.
Joe Williams
A Response from: Bill

Hello Mr Williams! Thank you so much for taking the time to share your experience with us! We are so happy to hear that you had a great experience with our technician, Scott. If you need anything at all in the future, please don't hesitate to contact us!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Quick to dispatch a tech Knowledgeable tech No extra fees for weekend work Quick turn around Completed in a timely manner
L Jones
A Response from: Bill

Hello Jones, thank you for taking the time to leave us your feedback. Every customer's experience is important to us, we strive to provide the most efficient and satisfactory work each and every time. We are glad to hear you enjoyed our service and look forward to working with you again in the future! - Bill W.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We needed a same day repair on our garage door after I backed my car into it, and they were able to come to my house within a few hours. They gave me an estimate for the repair and it was done in less than an hour. I was very happy with the quality of the repair and the price was very reasonable as well. I would definitely recommend Precision!
Lexi Ginther
A Response from: Bill

Thanks for the review Lexi! We are glad you enjoyed our same-day service and hope you continue to choose Precision Garage Door for all your garage door repairs! - Bill W.

Service Provided:
Garage Door Repair
Review:

Scott was very professional and courteous to deal with. He had excellent product knowledge and explained exactly what he was doing. On time and clean, he is a definite plus to your company. Thank you, Scott. George Hawk, The Villages.
George Hawk
A Response from: Bill

Hello George, thank you for taking the time to leave us your feedback! We are glad to hear you enjoyed the services provided and hope you continue to choose Precision Garage Door for your future garage door repairs! - Bill W.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

The service rep, whose name I have forgotten, did excellent work.
Jerry Clawson
A Response from: Bill

Thank you for the feedback Mr. Clawson! We appreciate you taking the time to leave us a review and look forward to working with you again in the future! - Bill W.

Service Provided:
Garage Door Repair
Review:

5 star...…….service appears great.hopefully will stay that way. employee very polite and professional.
Kathryn Wettengel
A Response from: Bill

Hello Katy! Thank you for your review. We are pleased to hear that we were able to address the issues with your door. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Review:

I would highly recommend Precision for any repairs or new installations. We had a broken torsion spring and a very loud door opener because of the builder putting in an under sized door opener. The technicians gave me several options to consider both in price and quality. I went with the best and I'am glad I did. The door opener is now the quietest ever. They even set my wife's factory door opener in her vehicle. Very nice job guys. Thank you!
Douglass L or Maia Dorrell
A Response from: Bill

Hello Mr. Dorrell, thank you for the positive review! Our technicians are trained to provide a multitude of options to fit every persons needs, we are glad to hear you're enjoying your quiet new opener! We look forward to working with you again in the future.

Service Provided:
Garage Door Opener Install
Review:

Scott and his partner were prompt, knowledgeable and professional. We were extremely satisfied with their service and give them a 5 star. We will certainly call Precision if we ever need more garage door service and will certainly recommend Precision to our friends.
Phil Johnson
A Response from: Bill

Thanks for the positive review Phil, we hope you continue to choose Precision Garage Door in the future and look forward to working with you again!

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Precision Door came out the same day I called. They were prompt and fixed the problem within minutes. Price was reasonable and I would highly recommend them.
Vernon B Brooks
A Response from: Bill

Hello Vernon! Thank you so much for taking the time out to share your experience with us. We hope to work with you again in the future!

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

Very promply came. Replaced broken openers and checked whole system. Charge was very reasonable.
Jai Yun
A Response from: Bill

Thanks for the positive feedback Jai! We hope you enjoy your new opener and continue to use Precision Door as your prioritized garage door company!

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Your technician was knowledgeable, polite, & helpful. I was definitely pleased with your company's response which was same day & on time. I would not hesitate to recommend Scott or your company's professionalism.
Doris Martin
A Response from: Bill

Hello Doris, thank you for the review! We appreciate your recommendation and look forward to working with you again in the future!

Service Provided:
Garage Door Opener Repair
Review:

I called Precision at 1 PM and they had a repairman at my house only 3 hours later. He was friendly and knew what to do. Didn't give me the hard sell, but advised me to get an overhaul with a lifetime guarantee. He finished up in a couple hours, lubed the it all up, and showed me how to maintain the door lubrication. It was good to get this resolved quickly and not have to worry about another broken torsion spring, ever.
John O'hearn
A Response from: Bill

Hello John! We thank you for taking the time to share your experience. We are happy to hear that we were able to address your needs in a timely manner. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with Scott Mayhew.He explained everything in detail what he was going to do.also an approximate time it was going to take him to do the job. He is a great installer. Would highly recommend your company. Office girl was very polite also.
Tony Wyborny
A Response from: Bill

Thank you for the great review Tony, we are very happy to hear that your experience was a positive one from start to finish! We look forward to working with you again in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I called this morning to get an estimate. Scott was at our door 30 minutes later! 4 hours later, we had our new door opener, and needed service work done on our other door. Wow!
Ron Petty
A Response from: Bill

Thanks for the great review Ron! Our team at precision door is happy to hear about your great experience with our company and should you need service on your other door we would be more than happy to assist!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

It was a pleasure to deal with a reputable company. The techs showed up quickly and were very professional. They could have easily uncharged me for a new railing, however, they suggested a cheaper repair that worked great. I will definitely use them in the future.
Art Schneider
A Response from: Bill

Hello Art, we're glad you had a positive memorable experience with us and we look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Review:

Scott was very good at explaining what needed to be done. installed new spring and did a tune up on the door. After he was done I was shown all the new parts that were replaced. I would have to give Scott a 5 Star Rating!!!!!
James Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with the service provided to me. The two men were knowledeable and honest. The latter means a lot to me. After looking at my previous receipt they found that my work would be undeer warranty.
fran knutson
Service Provided:
Garage Door Repair
Review:

Steve did a great job. Very knowledgeable and personable. Work was done as promised and everything turned out great.
David Devereaux
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am truly impressed that they are helpful and they are not going to to give you the most expensive options... They truly care about their customers
Deborah McGann
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I've had a loud squeaky garage door for three months....I called Precision this morning and by 2pm this afternoon Scott arrived with a helper and diagnosed the problem. He explained the problem in terms I could understand and gave be two options. My door now runs quietly and has a lifetime guarantee. Precision was quick, friendly, clean and nice! Thank you
Sandy Stafford
Service Provided:
Garage Door Repair
Product:
Springs
Date: 08/07/2018
Garage Door Repair
,
Review:

I highly recommend Precision Doors my technician Scott is what they said they are in there radio ad.
Mickey Blackmon
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The tech(s) were a bit late getting here but did a good job once they were here. And I'm still waiting for a receipt. (It was supposed to be emailed to me.) But all in all, I was pleased with the service.
Tommy Treadway
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

I was at home when the tech came to the house to repair the garage door. My name is Donna Bardou. The tech was very professional and offered me the option of doing other items while he was here. I appreciated that. He was friendly and was able to make the adjustment to the door in a timely manner. The scheduling of the visit was fast and easy as well. The tech phoned prior to arriving. I have used Precision previously and will use them again in the future.
Donna & Richard Bardou
Service Provided:
Garage Door Opener Repair
Review:

I want to comment on the tech you had come out to my house for the estimate I initially called for. Eric was great. He was very knowledgeable and really impressed me with everything he discussed with me about my garage door situation. I am shopping for information and for the way he treated me and presented himself you should be very happy you have someone like Eric working on your behalf. I am not ready to make a purchase, but you can be confident I will call your company when I am. (As long as Eric does my install.)
Neal Schoenberg
Service Provided:
Garage Door Opener Repair
Review:

The technician was on time and gave me three different price options for fixing the garage door. I chose your service because you had a live person answering the phone 24 hours a day and you were able to schedule the appointment on the next business day.
David A Wickman
Service Provided:
Garage Door Repair
Review:

I selected Precision because the advertising indicated that you have a large inventory. Scott Mayhew did an excellent job of assessing the damage which had been done to the garage door. I decided that I would rather have a new door and opener, and he carefully explained all the options. I agreed to purchase the new system. Scott fixed the existing door (which was cocked at an angle in the tracks) so that it was all the way down and can not be opened from the outside.
David Flanigan
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I am pleased with your service. Technician was very professional, polite and gave complete explanations for each installation and/or repair
Pinkie P Freeman
Service Provided:
Garage Door Repair
Review:

Scott was great! Excellent tech. Even though one door was in need of repair, he did a diagnostic on the other door to make sure it was in good operating condition and found issues. We knew that the door didn't sound right ever since we bought the house. He explained everything he needed to do and why he was going to change out specific parts. I would indeed recommend this company to family and friends.
Mary Ann Baltzer
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

The door failed on our way out of town. Precision had a technician out that afternoon. He repaired and replaced the springs, rller and cable pulleys. He was knowledgeable and explained each step. Superbly professional and technically expert. we have used them several times over the last 8 years and wouldn't think of going to anyone esle.
Frank Tricomi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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