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about Precision Garage Door

Precision Garage Door of Central Florida
has received 3 reviews, averaging 1.00 Stars:

Precision Door Service gets one star instead of zero stars because they did send a technician out quickly to look at our garage door opener which had suddenly quit working. The technician was courteous and knowledgeable about garage door openers in general, but he told me that our current opener - not a brand they install - was not repairable and tried to sell us an entirely new package for about $500. I did some research on line and found the part needed to fix our unit for under $10 from Amazon. My husband read the manual on our unit and repaired the broken screw drive in less than 2 hours. It is working beautifully now! I'm not sure if the technician was just unfamiliar with our type of opener or it is common company practice to up-sell products and services, but I can't recommend Precision based on my experience.
Sandy O
Blake Furukawa Service Provided:
Garage Door Opener Repair

I was not satisfied with your representative. I felt he did not explained in detail to me what was needed to be done. Did not do proper inspection. Just felt because the garage was old which the house is 33 years old, I needed to replace attached estimate. His customer service was not professional at all to me. Thank you!
Service Provided:
Broken Garage Door Spring Repair

My original techs name was Jason but he is no longer there. I paid cash upfront and the job was incomplete and I waited several weeks to get the other half of my service just to be billed again. I would definatly not recommend them.
Wickersham David
A Response from: Bill

We have contacted Mr. Wickerhsam and corrected the mistake on the billing showing paid in full. We also waived the cost of our service call fee on the billing when we returned to Mr. Wickersham's home at a later date to accomidate for his inconvenience and try to earn his business back as we like to have long relationships with our customers. Here at Precision we train our technician's to take care of our customer's garage repairs on the date of service. There are some rare cases that we may have to return to complete the service, in which case we try to take care the follow up quickly. The Precision Team strives to satisfy each customer to the best of our ability. Unfortunately, there are very rare times in which we have a situation that requires extra care, and we will respond with a solution that agrees with our customers.

Service Provided:
Garage Door Opener Install
Garage Doors