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Chris Francis

Chris Francis
Service Technicians
Reviews: 9
Average: 3.89 stars
Chris Francis has received 9 reviews, averaging 3.89 Stars:
1 2 3 4 5

Chris Francis's Bio:

Born and raised in Central Florida. Enjoys sports, BBQ, golf, and boating. I like learning new things.

Review:

GUESS YOU DON’T CARE to reply to my emails, so I'm posting it up here..... On Sep 8, 2018, at 2:52 PM, Joe Turiczek wrote: Thanks for the invoice, thanks for the service, thanks for the rapid response, thanks for Chris (the tech), but one note….. I’m a really handy guy, I repair and maintain nearly everything around the house, I am very mechanically adept, and I am also a highly skilled technical person that runs my own business by trade. I would have and could have repaired the belt myself, but I am traveling for business sooner than I could have ordered a belt, and did the repair….which means, I looked at the belts, I watched all the videos, it’s an EASY repair. I have belts down to a science, I’m really not an armchair DIY repair guy, I’m pretty good……That being said, I also shopped for prices of new belts for at least 30 mins or better, across easily 20-30 different parts and/or repair websites. Why am I telling you this? Because I think Chris, and your labor prices are spot on, and he deserved every cent, and your labor billing is more than fair…..however, I think your charge for the belt is a bunch of crap, it is nearly double of the HIGHEST price I found, which was $20-$25 higher than the average prices I found. Based on that alone, there is no way I could recommend, your otherwise FANTASTIC service, to anybody I know with a straight face. That’s just me being honest, because that’s who I am.

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Service Provided:
Garage Door Opener Repair

Review:

i had a new garage door opener installed. The technicians were very polite, and went over all the items needed to ensure a good job and make the garage door opened perfectly and quietly. Overall the the work was done well. I would recommend Precision to family and friends.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Bill Do you teach your service people on the phone to say one price (replace 2 springs ) $299 then when the service person comes out $680? I was at my dentist office when they called and said the different price. I told you service guy I was quoted 299. Why 680 oh life time warranty and Home Depot used the wrong parts ( which Home Depot is going to call me back about) My neighbor said your company was great.i had 2 quotes from other companies for $225 to change the springs. Why because I’m a woman would you do this to your mom. My Dentist said don’t let them take advantage of you( the woman in the office said great job Cyndi don’t let them do that). My ending price was $335 because I said yes to a metal washer? The service guy was very polite I just don’t like to be taken advantage of, also waiting for Home Depot to call me back for not doing there job correctly. Garage door was installed 2013

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A Response from: TIm

Cindy, thank you for taking the time to respond to our request for review. After I reviewed the 25-Point safety inspection the only repairs the technician recommended was replacing the springs and center bering. He did leave you with other estimates only as an option to extend the life of the springs and to give you a lifetime warranty. These estimates were only an option and not a recommendation. I feel the conversation over the phone while you were at the dentist was lost. I apologize if you feel we were trying to take advantage of you because you are a woman. I feel we are a honest company and we don't take advantage of anyone. Thank you again for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We were impressed that we reached a live person on Sunday night to schedule our emergency repair and you were able to come out the next morning. We needed a complete overhaul of the garage door and the repair was done under your lifetime warranty without question. Chris was very professional and did a great job. The door is working better than ever. He even returned quickly, when we called back, to check out a problem with the opener that cropped up after he left. Would recommend your company and service to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Review:

5 stars! these guys came right out and fixed our door after I closed it on a box and broke a cable. I was terrified it was totaled but he fixed it quickly and for a very reasonable price. Would highly recommend!

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I will rate them higher but they refuse to provide a receipt and warranty paperwork

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A Response from: Bill

Dennis, thank you for taking the time to give us your feedback. We use tablets to document our visits and we don't have the ability to print in the field. It's not that we refuse to provide you with the paperwork or warranty, we just send it electronically. I see we emailed you a copy but you may have not received it. I personally printed a hard copy and we will mail it to you. I'm sorry for any inconvenience this may have caused you. Thank you again for your feedback,

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Hello, I just had an almost complete garage opener repair and am very satisfied but there is a clank sound when the door opens like something is getting caught. Please send someone to take a look at at this. Thank you.

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Service Provided:
Garage Door Opener Repair

Review:

5 star

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I was good with est but not happy with being charged a service fee when asked for est but it was resolved later Thank you

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A Response from: Bill

Happy that we were able to give you a result to your satisfaction. Thanks for being our customer.

Service Provided:
Garage Door Repair

Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

Licenses

License #
CGC-1535470

If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:

daytonagaragedoors.com

If you are looking for service in Gainesville, Ocala & The Villages, please visit:

precisiondoornorthcentralfl.com