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Robert Fagan
Tech ID#: 46
Reviews: 63
Average: 4.97 stars

Robert Fagan

Technician
Robert Fagan has received 63 reviews, averaging:

Robert Fagan's Bio:

Robert likes old cars and vintage music gear. He likes doing audio and video work and hanging out with family during free time and time off. Robert received the Residential Door Systems Technician Certification from the IDEA.
Review:

The video on your website convinced me to choose Precision. By explaining each of the three choices helped me choose which type of garage door opener would be best for me. Robert was knowledgeable about what he was doing, and explained to me every step of the way what he was doing and why he was doing it.
John Clayton
A Response from: Bill

Thank you for the positive review John, we are glad to hear you enjoyed your service provided by our technician Robert! We hope you enjoy your opener for years to come and we look forward to working with you again in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

My neighbors used you to repair their door so I know the work was quality. So I new I would be in good hands using your company. I actually bought a new belt drive opener, new springs, new wheels, new everything basically except the door. My door works better than it has in the 24 years I've lived here. Thank you!!
Anyah Cook
A Response from: Bill

Thank you for your wonderful feedback Anyah! We love to hear that we've made a noticeable improvement on your door for you and hope that we will get the chance to work with you again!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Awesome service. On time. Very friendly. Very Knowledgeable. Can barely even hear the door going up and down now it runs so smoothly
Jon & Kelly Smith
A Response from: Bill

Thank you for the positive review Jon & Kelly! We are glad to hear about your experience with us and look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The best service ever! To my pleasant surprise when I called for service the receptionist answered the phone and greeted me by my name having already identified me by my phone number and previous service call almost 6 years ago. The technician arrived on schedule the next day. He inspected both garage doors and gave me a written estimate (by email) within an hour. He explained the estimate and reviewed the other service calls that Precision had performed over the past ten years most of which I had long ago forgotten. Within a little more than an hour the door springs and cables were replaced, new hinge bolts installed, the hinges were lubricated and the garage door opener adjusted. The technician was cleanly dressed, friendly, knowledgeable and talkative. And most importantly, the garage door now is quiet and operates smoothly. It’s like I had a new garage door Installed! Don
Donald Matson
A Response from: Bill

Hello Mr. Matson, thank you for the positive review! We are glad to hear you had an excellent experience with our service and technician, we look forward to working with you again!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Robert was outstanding. Very professional and he performed the job in very convenient mater.
Antonio Cokovski
A Response from: Bill

Hello Antonio! Thank you for the positive feedback on your service and technician, we appreciate your business and hope you continue to choose Precision Garage Door in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

The technician came out within 2 hours of my call. He diagnosed the issue and gave me several options. The repairs were performed quickly.
Clay
A Response from: Bill

Hi Clay. Thank you for your review. We are happy to hear that we could address your needs in a swift and timely manner.

Service Provided:
Garage Door Repair
Review:

Robert the technician was very courteous & professional. Got the job done well & explained everything about the lifetime warranty. Well worth it, glad I paid a bit more for it. Thanks again :)
Phi Nguyen
A Response from: Bill

Hi Phi! We appreciate you taking the time to write a review. We are glad to hear that you had a great experience with our technician Robert. We hope to work with you again soon!

Service Provided:
Broken Garage Door Spring Repair
Review:

This was a warranty visit for broken springs. We originally used Precision 4 years ago and we are so happy we upgraded our springs and purchased the lifetime warranty. They broke 4 years later and we didn't have to pay for the springs again and had perfect service from the phone call to the technician! It was all so professional! The technician (I'm sorry I can't remember his name) came out the very next morning and did a great job! Pleasant and professional! We would definitely recommend this company!!!
Kippy Gross
Service Provided:
Broken Garage Door Spring Repair
Review:

NEEDED SERVICE AND INSPECTION. MY ORIGINAL REPAIR PERSON WAS NO LONGER IN BUSINESS. I AM SO HAPPY AS YOUR PEOPLE WERE THE BEST I HAVE EVER HAD!
Robert Popaditch
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Fast. Thorough. And at a price that can't be beat.
Frank Ramos
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

The problem was to analyze lmtermitant problem with garage opening and closing. The service performed was the replacement of garage door opener and the replacement of the springs. The springs probably could have lasted another six months to a year. All options were explained and priced out for me to make a decision. The technician evaluated the issue and priced out all the options. He seemed knowledgable and did not pressure me into making a decision. I have used Precision in the past with no issues. I highly recommend Precision.
Michael Levy
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

A friend recommended your company 5years ago, I was happy with The service, now with my garage door problem, all I have to do look into my file and call, your technician, Robert Fagan is very knowledgeable, he shows me all the pros and cons of the problem and lay down all the choices with explanations and advice I gave him 6 star in performance !!!
LINO RODRIGUEZ
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

This is the second time (on separate residences) I’ve used Precision. They are extremely professional and the service has been scheduled the day after I called. The service techs always arrive on time and are wonderful at explaining the needed repair and showing the worn or broken parts. I’ve never felt that I was taken advantage of either. I would never use another company and highly recommend them!
Jill Lewis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am pleased with your service. Technician was very professional, polite and gave complete explanations for each installation and/or repair
Pinkie Freeman
Service Provided:
Garage Door Repair
Review:

Fast friendly service would use again and recommend .
David Hewes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick respond. Technician is friendly and know what he talk and what he does. Good job, will recommence to others. Thanks
Man Le
Service Provided:
Garage Door Repair
Review:

We have used your company for over 15 years. Very happy with service
Randy Ferguson
Service Provided:
Garage Door Repair
Review:

Our door needed a new keypad and we had it checked. Everything was done correctly.
Martha
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Called Precision this morning 4/2/18 had techs Robert Fagan and Ryan Rozelle at my home by 11 am on 4/2/18. We discussed the issues as to what would be the best course of action. Both very helpful. Had new hardware, springs, and motor done. Took around 2 1/2 hours. Showed me how it all worked, and done!!! Very pleased with the service being that good service is hard to fine these days. Both men were courteous and knowledgeable. I highly recommend your company to anyone looking for any type of garage door service! Thank you!! (PS...there were more products purchased and services performed than your drop down boxes allow me choose) Five star service all the way!
Sharon Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am a repeat customer of Precision Garage Door. The techs are knowledgeable, courteous, and provide excellent feedback. Each and every Precision Garage Door employee I encounter provides excellent customer care - always making you feel valued. I highly recommend this company for all garage door servicing and products.
B.L. Leesburg, FL
Service Provided:
Garage Door Repair
Review:

Very quick response. Robert did the complete safety check and gave us a good estimate. Work was done very consciously. Garage door works great! I would definitely hire them again!
Janice Engelmann
Service Provided:
Garage Door Repair
Review:

Same day appointment! The technician was friendly, knowledgeable and fixed the garage door quickly with precision.
Tracey Perrault
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Scott was professional and knowledgeable. He repaired our garage door quickly and with great care.
Jennie Galasso
Service Provided:
Garage Door Repair
Review:

Outstanding job - great service all the way around from initial call to on site tech!!!
Mark Krahl
A Response from: Bill

Thank you for being a Precision Door Service customer.

Service Provided:
Garage Door Repair
Review:

They were able to come out the same day and had my garage door opener replaced before lunch. The tech was great! He showed me how to program everything. It works great!!!
Chris Williams
A Response from: Bill

So glad to hear that your experience was such a great one. Our techs work hard to make sure our customers are fully educated in their new purchase.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This is the second time I've used Precision and have been satisfied both times.
Joe Crocco
A Response from: Bill

Thank you for being a Precision Door Service customer.

Service Provided:
Broken Garage Door Spring Repair
Review:

On time, professional, knowledgeable... will use again for future jobs.
Jeff Adler
A Response from: Bill

Thanks for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Review:

Second time to use your services... very satisfied. Precision Door Service will be my first call, always. Both occasions I received next day service, your technicians were always professional, they demonstrated a solid working knowledge, they took the time to explain what needed to be done, and lastly, and verified my satisfaction. Keep up the good work!!
John Kaplan
A Response from: Bill

Thank you for choosing us again. Our technicians work hard to educate their customers so they can make the best decision for their needs. Customer satisfaction comes first.

Service Provided:
Garage Door Opener Repair
Review:

Robert did a great job.
John Ressler
Service Provided:
Garage Door Repair
Review:

Robert did a great job installing my new garage door springs and reinforcement bracket. He was very thorough in the evaluation process and gave me detailed information of what he thought needed replacing besides the springs. Did not try to sell me unnecessary products or services and made sure to give the best price and warranty possible. Robert definitely went the extra mile to ensure everything was done in a timely and detailed fashion and made the experience of getting garage repairs as pleasant as possible...
John A
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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