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Noel Ponce
Tech ID#: 75
Reviews: 19
Average: 5.00 stars

Noel Ponce

Service Technicians
Noel Ponce has received 19 reviews, averaging:

Noel Ponce's Bio:

Noel comes to us from Miami, Fl. Born and raised. He is an Army Veteran with 12 years of service including combat tours during OEF/OIF. He is a well-mannered and cultured individual who has traveled the world. He is an experienced technician that keeps Precision’s core values in mind during every visit; customer satisfaction and premium service. Rest assured that if Noel drives up to your home, you are in capable hands.
Review:

I highly recommend Precision Door Service for any garage door repair needs. We called after one of our garage door springs broke and they had a technician come out the next day. The technician was courteous and professional. He gave us multiple options and guided us through the repair process. Precision made the process painless and we will definitely use them again. Thanks!
Christopher Coleman
A Response from: Bill

Hello Mr. Coleman, thank you for sharing your experience with us, we are happy to hear that you were satisfied with the options provided and the work performed! If you should need any garage door repairs in the future we hope you continue to choose Precision! - Bill W.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

The service was great and the technician was very professional. He walkthrough in detail each issues and provided me with estimates that is affordable. I highly recommend Precision.
Clifton Garner
A Response from: Bill

Hello Clifton, thank you for taking the time to leave us a review! We are very pleased to here you were satisfied with our technician and the work our company provided you with. We hope you continue to choose Precision Garage Door in the future! - Bill W.

Service Provided:
Garage Door Opener Repair
Review:

Having retired from a sales executive career of 38 years I have always had a great respect for a company that strives for excellence while performing its sales and service opportunities....I can attest that Precision Garage Door is just that type of company. On time, and fast and accurate repair. I would highly recommend them.
Frank McMullen
A Response from: Bill

Hello Frank, thank you for taking the time to leave us your feedback! We at Precision Door strive for great service each and every time. We are elated to hear about your experience with us and look forward to working with you again in the future!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Have used Precision door in past and always found prompt and capable people to solve my problem. Will call again if needed.
Barbara Rasmussen
A Response from: Bill

Thank you for your positive review Barbara! We strive to make our returning customers as satisfied as possible and look forward to working with you again in the future!

Service Provided:
Garage Door Opener Repair
Review:

I had an emergency where I was unable to get my truck out of the garage. I didn’t notice that the spring had broken and it was 7pm. Precision was at my door (Noel) at 6:45am the next morning and went above and beyond in terms of the work they did. I was able to make it to work on time and was thrilled with the quaility of service.
Adam Stewart
A Response from: Bill

Hello Adam! Thank you for taking the time to share your experience. We are so happy to hear that we were able to address your door issues in a timely manner. We look forward to working with you again in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

How please I am that a friend recommended Precision. I am thrilled with the rebuild of my old door done to perfection by Noel, and the addition of a key pad. This experience excelled my former garage door repairman. (options under product purchase below are now sufficiently inclusive.)
Jean P. Sprimont
A Response from: Bill W.

Hello Jean, thank you for your feedback! We are glad to hear how thrilled you are with your new rebuild, and that you had an excellent experience with our technician Noel. We hope you enjoy the services provided for years to come and we look forward to working with you again!!

Service Provided:
Garage Door Repair
Review:

Noel provided great service today. He repaired the garage door in a timely manner without it breaking the bank. As always Precision goes above and beyond. I am a customer for life. Thanks Guys!!
Gordon Renninger
A Response from: Bill

Hello Gordon! We are pleased to hear about your experience with our service technician and appreciate your solidarity with our company, we look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had a broken spring and a competitor installed two new springs, after installation I noticed the door would shudder upon opening, I called the owner of competing company and he refused to send a technician to check it out but tried to sell me a new door and opener! My handyman recommended Precision door serrvice. The precision technician, Noel, did a complete safety check and quickly diagnosed my problem: the installed springs were the wrong type and would not balance the door. Noel was extremely knowledgeable and professional he gave me several quotes including the basic repair and others with extras to keep my older door in good order for several years to come. A lifetime warranty on all labor and a limited warranty on all new arts was included. I highly recommend Precision's excellent work and business practices.
John Tambert
A Response from: Bill

Thanks for the review John, we are glad we were able to come out and fix the problem you were having and hope you continue to use Precision Garage Door Service should you need anymore garage repairs in the future!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Serviceman Noel was very well trained, polite and did a good job explaining services and pricing. I was very pleased.
Trudy Walters
A Response from: Bill

Thanks for your review, Trudy! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

The new belt drive motor is super quiet and smooth compared to the old screw type. With the updates to my door it should last a long time. The warranty from 2011 for spring repair saved a huge amount for today's service.
John Blaum
A Response from: Bill

Hello Mr. Blaum, we at Precision Door are happy to hear you are enjoying your new motor! We love to hear about our customers' positive experiences and look forward to working with you again!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Noel came gave the right information to make proper decision professional and knowledge based did a fantastic job.Thanks again.
Vivek Ramkhalawan
A Response from: Bill

Hello Vivek, we are glad to hear about your positive experience with our technician Noel! We hope you continue to choose Precision Garage Door Service and we look forward to working with you again!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

This is the second time in only 9 years I have had Precision service our garage door and both times their technician was very knowledgeable and courteous in accomplishing his repairs. I would recommend Precision for any garage door needs.
George Landgrave
A Response from: Bill

Thank you for your review George! We try to ensure all of our technicians are equipped with the knowledge to provide our customers with the best possible solution! Thank you for choosing Precision

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was very pleased with Noel, he explained as he installed. I believed he gave me the best deal he could. I would recommend this company....5 stars
Paula Orban
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I placed an emergency call to Precision around 7:00 pm on Sunday evening. My garage door would not open and our vehicles were locked inside. They were not able to respond that evening but I was assured a Technician would be out at 7:00 am Monday morning. I was very pleased with the service I received. The Technician was at my house as promised and I was able to get my granddaughter to school on time. The Technician was very professional and courteous. Another satisfied customer.
D. Andrews
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

He finished on time and work looksgreat
Rod Strange
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Precision was as good if not better than my son told me they were. They called and arrived on time. Inspected everything and explained everything and answered any questions I had. The Techs were friendly, careful and cleaned up when they were done. They made sure I knew how to work everything that was new. I now have new parts that were needed to make the repair and prevent future repairs.
Lou Stratton
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The service was very good, But now can not get the invoice opem on my computer, P;ease check that for us
George & Ruth Ford
Service Provided:
Garage Door Repair
Review:

Precision Door Service is our go-to business for any issues related to our garage doors or openers, I would not use anyone else! They are always professional, competent, fast and charge reasonable fair prices.
Jordan & Joanne Haywood
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Quick response, courteous staff, good quality workmanship.
James Eldridge
A Response from: Bill

Precision Door prides themselves in quick and reliable service to get you back up and running. Thank you.

Service Provided:
Install Garage Doors
Product:
Garage Doors