Andrew Hecker

Great service

- Steve Guerra

I just needed a simple tune up. Precision was able to send a technician the next day. Andrew was friendly, professional, and took the time to explain the ins and outs of my garage door system, what was working and what could work better. Great service! I'll be a repeat customer. :)

- Karen Mclaughlin

I had a broken spring on my 600 lb garage door. I called the 800 number and they scheduled technician Andrew to come out between 6-8 pm that night after I got home from work. Andrew was very professional and he and his apprentice had my new springs installed in no time. I was able to use my online coupon and facebook coupon resulting in no service charge fee and $10 off. They made sure that everything was working properly before they left. I have no reservations giving them a 5 star rating and highly recommend them for thier prompt service, professionalism and thoroughness completing the job.

- lynda canatay

I was happy to find out that your company was available during the weekend. Even though it was later in the day, it made my wife happy that it was taken care of. Service was fast and there was no mess left by the technician. Thanks for the great service

- Mike Smarrito

Excellent service! Prompt and efficient!

- gloria alana

Very satified as of now, unless it breaks down in the next 12 months. I used your company, because my neighbor used your company

- Ron Schneider

I called on Sunday night to get an early service call on Monday for a broken spring. The lady I spoke with was great and got me on the calendar for 8-11. Andrew came first thing in the morning and even called to let me know he was on his way, which was appreciated. He clearly and concisely explained what needed to be done and how much it would cost, he also mentioned some optional work I could also have done and I took him up on his offer to replace the rollers which I am glad that I did (door is much quieter now!). Based on my experience with the technician specifically, and company in general I won't hesitate to use Precision again, or recommend them to a friend.

- Michael Fricke

Excellent service by technician Andrew Hecker. Fast and professional quality service. Will recommend.

- Estrella Bocanegra

At least there is a company you can trust. They are prompt and the technician is professional.I will recommend them to my friends snd family. No gimmicks or rip off.

- Rick Itwaru

Andrew come out on a Saturday. He was prepared to go over the options available to us since our garage door was buckled and not operable. We found his knowledge and explanations very competent. We would ask for Andrew again.

- Holly Allport

The folks at Precision reached out to me to try and understand my earlier review on services provided. My intent in my original review was to identify a small gap in what expectations are being set. After a brief conversation I can say that the folks at Precision are truly committed to providing exceptional services. They listened and acted upon my concerns and ultimately took responsibility for what was a very small concern. They stepped up and invested in the customer relationship to ensure I am satisfied. The Precision team are top-notch, an A+. I will recommend them to my friends going forwards. Thanks Guys! You went above and beyond. Totally unexpected but how real business is done. 1 STAR REVIEW (original) 4/22/13 The work the tech did was very good. When I called for the appointment, I was told you would replace only one spring, unless the other spring looked suspect. Nothing was mentioned about the danger of re-using an old spring and only replacing one. I told the tech that I just replaced one spring 1 year ago. He said due to safety reasons he would be able to replace just one spring. He said you should always replace both. I get that, and maybe should have. However I think I was forced into either paying $69 for the service call or replace both. The bill was $320. I will not be able to recommend your company going forward. - sorry, but time for you to deliver new sales tactics. Call if you want more info.

- JEFF RAMBY

I am very satisfied with the work performed by Andrew Hecker. It is easy to see he takes pride in his work and he was very courteous and professional. He was very good at explaining the function and advantages of replacing various parts of the door mechanism. I would recommend your company to anyone.

- Kirk Silberman

Excellent professional service, from person answering the phone, scheduling appointment, timely arrival of technician, quality of service, explanation of product and the duration of process. Absolutely GREAT!

- Zulma Cintron

Garage door repair. Technician was knowledgable and honored the prices quoted from call center, even though they differed from his pricing sheet.

- Karen Blunk

My garage door was damaged yesterday at about 7 pm. This morning I called

- Phillip & Martha McCollam

Andrew did a great job, on time and polite. Garage door is working great, thanks, Andrew

- Edward Liney

I was very pleased with my service!!!!

- MARTHA WALLS

Very professional and proficient techs.

- Perman McIntosh

The technician arrived at the time he indicated, with proper identification and performed an outstanding job.

- James Davis

I chose your company from the yellow pages and not from referral and I was pleased with the way the service call was set up and then on the service day the technition arrived on time and went through all the options, repair or replacement. I was pleased with his knowledge and with the work that he did. I will not hesitate to recommend your service to anyone in the future. Thank you.

- Tom Miller

Thank you for having a human answer your phone on a Sunday when I damaged our garage door. Van showed up early Monday AM as scheduled, gave my husband and me options. We decided to repair the door. Van got to work replacing springs, rollers, railings, straightening the door, greasing everything. The door looked like new when Van was finished. Van was so knowledgeable, professional, polite, easy to have here. Thanks, Van & Precision Door.

- Anne Creo

RYAN HAS GONE OVER AND ABOVE IN TRYING TO SOLVE THE PROBLEM WITH THE OPENER. IT NOW WORKS!!!!!!!!!!!!!!! I WILL GLADLY RECOMMEND YOUR COMPANY FOR YOUR SERVICES.TELL RYAN...S

- Patricia Wilkerson

Van was extremely reassuring and explained the problems in a fashion that were easy for me to understand. I had never had a problem with a garage door before so I was shocked at the price. Has your company ever considered having preventive maintenance contracts to try to avoid some problems before it turns into a $488 price??????

- Loretta Halperin