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Andrew Hecker
Average: 4.96 stars
Andrew Hecker's Bio:
Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves hiking, laughing and spending time with his family. He has two sons and his beautiful wife whom he adores. They are his world and he would do anything for them! Andrew received the Residential Door Systems Technician Certification from the IDEA.
Orlando, FL
Product:
Kissimmee, FL
Don"t really give reveiw however the technician who service my garage was very knowledgeable about his trade and provided me with fast and efficient service. was very satisfied with the work that was performed.
- Donald Robinson
Winter Springs, FL
5 stars!!! The service was great. Andrew did a great job and explained all the aspects of the garage door operation. Also the response to our request for service was prompt - much faster than expected. The door is now working just fine.
- Michael Hulme
Altamonte Springs, FL
Our technician was so knowledgeable and helpful. Very professional company and very organized. Highly recommend Precision.
- Krista Santor
Apopka, FL
You repaired and put in new track at the Hutchinson rsidence about one year ago. I asked him for the name of the company. I am very pleased with your staff and service. The technician was great today, fixed very fast. You put i n a new motor, track and operating wall units, new openers last May. I recommend your Company @ every opportunity. I rate you as a 5.
- Carolyn Bayer
Apopka, FL
You repaired and put in new track at the Hutchinson rsidence about one year ago. I asked him for the name of the company. I am very pleased with your staff and service. The technician was great today, fixed very fast. You put i n a new motor, track and operating wall units, new openers last May. I recommend your Company @ every opportunity. I rate you as a 5.
- Carolyn Bayer
Product:
Orlando, FL
I am very pleased with the service I received from Precision. I had seen the ad on tv and also noticed they were at the top of the search list on google. Checked out the website and saw the good reviews. I called around 2:30pm and they were able to get a tech out to my house around 5:30. Tech was right on time, evaluated the situation, and gave me several options. After quickly discussing with my wife, I decided to go ahead with the best option thinking I would have to schedule for the tech to come back out. Fortunately, he had everything he needed for my install, started on it around 6pm and was finished by 8pm. He showed us all the features and even set up the homelink in our car. Having my install done in one day, after hours, and not having to take time off of work is priceless. I will definitely recommend Precision in the future.
- Brian Bridges
Product:
Winter Park, FL
We had our garage door repaired and are very satisfied with the work. We can recommend Precision without reservation. Good service and extremely prompt!
- Hal Eastburn
Kissimmee, FL
Great and prompt service. knowledgeable technicians who are patient and respectful. would recommend your company
- Loretta Halperin
Product:
Orlando, FL
We want to thank you for the superior service you have provided us over the years.We will be glad to provide references when needed! Rating:5 STAR
- Kay Sick
Orlando, FL
Eric was punctual and answered all my questions thoroughly. He was professional and respectful. I appreciate his patience.
- Phyllis Byles
Product:
Orlando, FL
Andrew was able to identify and fix the problem right away. He is very knowledgeable. Thank you for sending him out.
- Martha Craig
Orlando, FL
Andrew did a great job. He was able to figure out the problem and fix it right away. Thank you for sending such a knowledgeable person.
- Martha Craig
Orlando, FL
Kevin is an amazing technician. He was prompt, professional, knowledgeable, and a very caring person. If I ever need a technician again, please send us Kevin. He did an excellent job! Thank you for hiring employees like Kevin. He makes yur company look good.
- Martha Craig
Apopka, FL
I would rate the job as 5 star.
- George Schlinsog
Product:
Winter Springs, FL
I was very satisfied with the work and service provided. Very professional and good quality.
- Ray Eaton
Product:
Ocoee, FL
Technician Showed up on time. Showed me what was wrong and explained my repair options. He showed me how to operate my new system and was done in about an hour. I am very pleased with my new system.
- GLEN PROVIDENCE
Product:
Longwood, FL
Our garage door stopped operating on a Sunday which prompted a call to the president of our Homeowner's Association the telephone number of the company that recently installed new garage doors in our neighborhood. I called late afternoon on SUNDAY and by mid-morning the next day, Andrew came to solve the problem which was really just to get a new lower panel for the door and a little work on the door frame. My husband and I also decided to get a new motor, key pad and remote controls while he was doing work on the door and within 24 hours everything was completed perfectly. Andrew took his time to explain the operation and warranties to us and was just so kind and professional! It's all about customer service these days and I can't recommend Precision enough. I have already let the President of our Association know that I highly recommend Precision if anyone in our neighborhood has a problem. Your company is lucky to have such a competent employee.
- Kathy Kennard
Product:
Apopka, FL
technician was courtious, professional. Thanks for service
- William Murray
Apopka, FL
Your tech Andrew was awesome...he arrived quickly and was very proffesional!!!
- Charlie Baez
Longwood, FL
I had a lifetime warranty on my opener from 2004. When it broke I referred to my original receipt for service. Jonathan Gonzalez was very very friendly and professional and most importantly, he called when he was on his way. He did a fine job and I will surely use Precision in the future.
- Noella Kelly
Orlando, FL
The ad gave me the confidence that this was a trusted company for the garage repair that I was looking for. When the Technician arrived he reviewed with me what I had requested, then reviewed what needed to be done to the door with me. He gave me several options but never was really doing a hard sale to make me fill if I did not do it then the repair would not work. He gave me all options that I had in order for me to select from giving me the end results of each one. Once he got started he had everything repaired in less then 30 minutes. He had also called in advanced and identified himself before arriving within the allotted timeframe.
- Gregory Jones
Product:
Kissimmee, FL
Your technician Andrew was very professional and completed the job in about hours. He replaced our motor, springs, rollers, keypad, remotes and lubricated anything else that needed attention. My Wife and I would highly recommend Precision Door to any of our friends.
- William Mann
Product:
Casselberry, FL
precision door sent a relatively new employee to replace the springs on my door. The door did not operate smoothly.I called,they sent an experienced man to work on the door. It operates perfectly now. Scott said the tech would not leave until the door was perfectly repaired.It took some time, but all is well.They kept their word. I am satisfied.
- Walt Jastremski
Product:
Kissimmee, FL
Andrew was very knowledgeable and informative about the product he was installing. The best part was that he remembered from a previous service call and looked happy to provide the same great service. (Which is the reason I stay with Precision)
- MARK DANIEL
Gotha, FL
Technican, Andrew Hecker came today(7/16/14) at my home to repair the garage door because the rollers were slipping off the track. To my surprise he solved the problem by changing 10 rollers and two steel cables in such a short time (say about 15-20 minutes). With such excellent and professional service rendered by him;I'll always have Precision Door Service in future for any of my garage door problems.
- Norman Achong
Product:
Orlando, FL
Precision Garage doors have the best service in the business. So totally happy!! They came out the same day and explained everything to me. And good price too :-)
- Maria van elderen
Product:
Clermont, FL
Andrew Hecter was on time. He was very polite, knowledgeable and professional. I would recommend the company to friends and relatives.
- Delroy Hinds
Sanford, FL
Awesome Service!!!! Called the Sanford phone number and right away they picked up, gave me a price quote over the phone, unlike other companies. They told me a range of time to wait for the tech was between 4-6pm and around 330 the technician was already calling that he was on his way. After assessing the door problem, the technician fixed it within 25 minutes and on the same day that it broke!!!!
- Michael Santiago
Product:
Orlando, FL
Our first experience with Precision Door was well over a 5 Star rating! Kevin Blue,(his name is not listed in your SVC TECH field) our technician was efficient, informative and tolerant of all my questions! After the initial call for service, our garage door was repaired in less than 24 hours, and for what I felt was a fair price! I work in a service repair setting, so I know how service should be, and you all are wonderful. Thanks so much!
- Wendie Prince
Product:
Licenses
License #CGC-1535470
If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:
daytonagaragedoors.com
If you are looking for service in Gainesville, Ocala & The Villages, please visit:
precisiondoornorthcentralfl.com
I would give you a 10!!!!!!!! Saw you in the Valpak. Called at 11:00 am and Andrew was here by 1:00. That kind of customer service is just unheard of in Florida. Everything from the initial phone call to the end was superb. Loved the e-mail that came after the phone call confirming appointment and pictures of your servicemen. that just gives a customer such a comforting feeling. Andrew called and said he would be here in 30 mins. according to his GPS. Also makes the customer feel special! Andrew was great and extremely knowledgeable and passed some of that on to me so that when I called my husband, I actually sounded like I knew what I was talking about. I can't say enough good things about your company. Whatever you are doing, keep it up.
- Robin Robertson