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Andrew Hecker

Andrew Hecker Second Certification
Service Technicians
Reviews: 272
Average: 4.96 stars
Andrew Hecker has received 272 reviews, averaging 4.96 Stars:
1 2 3 4 5

Andrew Hecker's Bio:

Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves hiking, laughing and spending time with his family. He has two sons and his beautiful wife whom he adores. They are his world and he would do anything for them! Andrew received the Residential Door Systems Technician Certification from the IDEA.

Review:

Great service & quick response! Price quoted was my final price. I would highly recommend Precision for any homeowner.

- Ben Vendette

A Response from: Bill

Thanks for choosing Precision Door Service. We pride ourselves in our transparency in pricing.

Andrew Hecker Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

Excellent job with a professional gentleman who knew what he was doing!

- Connie St John

A Response from: Bill

Thanks for choosing Precision Door Service. Thank you for the kind words.

Andrew Hecker Service Provided:

Garage Door Repair


Service Technicians: Andrew Hecker
Review:

THE WORK THAT WAS DONE BY YOUR INSTALLER WAS 100 percent, HE WAS VERY NEAT, VERY NOLAGEABLE, VERY POLLIGHT, AND HAS SHOWNED HE KNEW HIS JOB, I WILL HIGHLY RECOMEND YOUR BUSNESS TO EVERYONE I KNOW, YOUR EQUIPMENT, AND PARTS WAS JUST LIKE YOU SAID, HE NEVER HAD TO LEAVE TO GET ANYTHING VERY WELL STOCKED ON PARTS. THANKYOU Mr. HERB VIOLA

- Herb Viola

Andrew Hecker Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

Excellent company,highly recommend them.

- Joann Reichard

A Response from: Bill

Thanks for your kind words and thank you for choosing Precision Door Service.

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

Awesome technician. Andrew was extremely user friendly and knowledgeable. I would highly recommend this technician and company.

- shelly gibson

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Belt Drive Garage Door Opener


Service Technicians: Andrew Hecker
Review:

quick, efficient, knowledgeable, courteous -- I've used Precision in the past and have a star by it in my phone book from the last visit to signal this is a good service agency.

- Gary Maris

Andrew Hecker Service Provided:

Garage Door Repair


Service Technicians: Andrew Hecker
Review:

Your repairman, Andrew, was top shelf and very efficient and knowledgeable. I was having some minor issues with my garage door opener, installed earlier this year or late last year. He was able to service and cure the problem, with no charge to me. My experience with Precision Doors has been outstanding and I thank Andrew and I thank your firm.

- peter woods

A Response from: Bill

So glad that Precision Door and Andrew were able to take care of your issue quickly and efficiently. Thank you for choosing us.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Service Technicians: Andrew Hecker
Review:

Great Service Tech, very knowledgeable. On time, friendly, and courteous work preformed was well done.

- Anthony Waslesyn

A Response from: Bill

Andrew is a great technician. So glad he was able to help you with your situation.

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Cables


Service Technicians: Andrew Hecker
Review:

Andrew was great with customer service and explanation with our problem door. He was on time and installed our new garage door opener with professional service.

- James Brzoska

A Response from: Bill

So happy Andrew was able to give you such a great customer service experience. Thanks for being our customer.

Andrew Hecker Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Andrew Hecker
Review:

Andrew was very competent and courteous. He has a lot of knowledge as well on garage doors.

- Kathy Reeves

A Response from: Bill

Thank you for your nice words about Andrew. He works hard to make sure his customers make the best informed decision for their garage door needs.

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Remotes / Keypad


Service Technicians: Andrew Hecker
Review:

I was very happy with the people and the work that was done on Thursday 17/2017. The door would not go down on Friday the next day? Service call today between 4PM and 6PM?

- Don Bootes

A Response from: Bill

I researched and saw that your problem got taken care of the next day. Glad we could continue good service for you.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Service Technicians: Andrew Hecker
Review:

What great service this company provides! Andrew and Kerry were so professional and very nice. They gave me a lot of options, no pressure. They were on time and completed the job in no time, they are a great asset to this company! Would highly recommend

- Laura Ardron

A Response from: Bill

Thank you so much for your complements for Precision Door, Andrew, and Kerry. It is our goal to give our customers the best possible experience.

Andrew Hecker Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Andrew Hecker
Review:

Professional and fast service!

- Charlie Jarrait

A Response from: Bill

Precision Door Service works hard to do the best possible job in the most professional manner. Thank you for being our customer.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Service Technicians: Andrew Hecker
Review:

Completely satisfied. Andrew was polite, professional, and knew his stuff. He was also kind to my dog, who is blind and pesters people because he cannot see them. He understood! You have a superior technician here.

- Jeff Blanchard

A Response from: Bill

Thank you for your kind words for Andrew. He is one of our best and strives to make all his customers happy, including the four legged ones.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Service Technicians: Andrew Hecker
Review:

The technician was very professional and taught me quite a bit about garage doors as well.

- Anna Peet

A Response from: Bill

Thanks for your great review. Precision Door strives to educate their customers so they feel good about the garage door decision they make.

Andrew Hecker Service Provided:

Garage Door Repair


Service Technicians: Andrew Hecker
Review:

Andrew came out and within an hour and a half, diagnosed our problem, came up with two solutions and installed the solution we selected, which was a new garage door opener. Thank you for taking the time to do such great work and also spending time after the install to explain everything. Really great service and work.

- David Dorband

A Response from: Bill

Andrew is a great representation for Precision Door. Making sure our customers make an informed decision that is best for their situation is our goal.

Andrew Hecker Service Provided:

Garage Door Opener Install


Product:

Opener


Service Technicians: Andrew Hecker
Review:

I was very satisfied with the service your Servicemen gave me. They gave me a feeling that I could trust them in giving me an honest analysis of my problem with a fair cost. You can be assured I will call on Precision should I have a problem. I'm telling my neighbors the same. Ralph M. Huggett

- Ralph Huggett

A Response from: Bill

So happy to hear you had such a great experience. Precision Door prides itself on being transparent with our customers. Thank you for your referrals in advance.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Service Technicians: Andrew Hecker
Review:

Great Service! The 2 technicians ( Andrew and his assistant ) that came to my house were very professional and walked me through each step as they repaired my garage door. The door needed springs and they went out of their way to make sure they used the right springs for my door. They tuned it up and made some other minor repairs. Now it works fantastic. I would recommend Precision to everyone in need of garage door repairs or replacement.

- Dan Shay

A Response from: Bill

Andrew strives to make sure not only that he gives great service, but that his customers are well informed on the decisions they have to make. So glad you had such a good experience. Thanks for being our customer.

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

Andrew was very professional and upfront about all the charges. He continued to complete the work on our garage door until it was matching up to our concrete floor perfectly. The best part is that he was on time at the time that they said he would arrive!

- Lora

A Response from: Bill

We are so glad that Andrew took such good care of you and arrived when you expected. Thanks for being our customer.

Andrew Hecker Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

The men are always so considerate and try to help you as much as they can. So appreciated their taking so much time with me about my door.

- Christine Clark

A Response from: Bill

At Precision Door we strive to educate our customers so they know exactly what they are getting. Thank you for your business.

Andrew Hecker Service Provided:

Garage Door Repair


Service Technicians: Andrew Hecker
1 2 3 4 5
Date: 06/30/2017
Garage Door Repair
,
Review:

Great service, excellent technicians and very good value

- Tim Smith

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Rollers


Service Technicians: Andrew Hecker
Review:

Great service and the technician was very knowledgeable and helpful. My garage door is soooo quite and smooth now and I am not sure it would have been if I did not go with the rebuild package, rather than just replacing the springs. The technician adjusted the opener as well so that it works perfectly.

- Stacy Bohland

Andrew Hecker Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Andrew Hecker
Review:

We have been using Precision since we moved to Oviedo. We are very satisfied with their service.

- Maria and sal Daidone

Andrew Hecker Service Provided:

Garage Door Repair


Service Technicians: Andrew Hecker
Review:

Andrew was very professional. He installed a new garage opener and took the time to make sure I understood all of the directions and able to use the Smart features.

- Jeanne Romo

Andrew Hecker Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Andrew Hecker
Review:

you were prompt and solved our problems

- Sue Katz

A Response from: Bill

Sue, thanks so much for taking the time to leave this positive feedback and 5 star rating regarding your repair experience with Andrew. Please do not hesitate to contact us should you need us again down the line.

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technicians: Andrew Hecker
Review:

Andrew Hecker was my technician. Andrew called before he arrived and pulled up exactly within the time frame that he said he would. Andrew was very knowledgeable and made me feel like he knew what he was doing. He took the time and explained the problem I had in a way that I really understood and why I needed to replace the motor. Andrew is great. Thank you

- Cynthia Williams

A Response from: Bill

Cynthia, thank you for your glowing feedback regarding your repair experience with Andrew. He is an exemplary technician and we are glad to hear that your repair experience went smoothly. Please let us know should you need us again!

Andrew Hecker Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Andrew Hecker
Review:

Highly recommend Precision and Andrew Hecker! Having not known the first thing about garage doors I was stumped when mine stopped working. I called Precision and was able to schedule a service call the next morning. Andrew was friendly and incredibly informative about the issues at hand. He stressed the importance of safety and made sure I was satisfied with the repairs. Before his departure he brought to my attention a potential safety hazard in my garage that was unrelated to the garage door. Thank you so much for your quality of service and concern for my safety!!

- Julia Wilkie

A Response from: Bill

Julia, thanks for taking the time to leave such detailed and positive feedback about your repair experience with Andrew. He is a stellar technician with a terrific personality and we are glad to hear that your repair experience went smoothly. Please let us know if you need us again in the future!

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Rollers


Service Technicians: Andrew Hecker
1 2 3 4 5
Date: 05/27/2017
Garage Door Repair
,
Review:

We called at 11:15 on Saturday morning during Memorial Day weekend. We were told a technician could arrive between 12 and 3, but because wee were out shopping asked that they come later, 1-4 pm. The technician, Andrew, called a bit before one. He was knowledgable and helpful. He solved our problem quickly, to our total satisfaction. Ok, he will have to order parts, but the problem was diagnosed and solution is on the way. On time, knowledgable, patient technician, reasonable prices. 5 stars

- David Delgado

A Response from: Bill

David, thanks so much for this positive and detailed feedback. We are glad to hear that we were able to accommodate your busy holiday weekend schedule. Please let us know should you require our services again in the future!

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technicians: Andrew Hecker
Review:

Had a problem with my old garage opener and called Precision on a Saturday. Andrew returned my call and after explaining the problem and a potential fire hazard, as smoke was coming from motor, we unplugged and a new motor was installed on Monday. Good service and a helpful call back meant a lot.

- Eric Lutker

A Response from: Bill

Eric, thanks so much for your kind feedback and 5 star rating. We are so glad we were able to help you avert a dangerous situation! Please let us know if you should need us again down the line.

Andrew Hecker Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technicians: Andrew Hecker
Review:

THIS is the best company we have dealt with for service, customer service and product. ANDREW came today to service our Precision Overhead door. WE are forever grateful we called them for our garage door needs. JUST exemplary for their customer service and personnel. THE products are the best we have ever had in garage doors. (8 houses we have owned). THANKS so much.

- Melody Black

A Response from: Bill

Melody, thanks so much for the kind and detailed feedback. We are grateful to hear that Andrew has not only met, but exceeded your expectations. Please let us know if you need anything else!

Andrew Hecker Service Provided:

Garage Door Repair


Product:

Garage Doors


Service Technicians: Andrew Hecker
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Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
The Villages Area

(352) 504-4242

(352) 504-4242
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

License

Lic #s:
CRC1330671