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Alex Wheeler

Alex Wheeler Second Certification
Service Technicians
Reviews: 23
Average: 4.96 stars
Alex Wheeler has received 23 reviews, averaging 4.96 Stars:
1 2 3 4 5

Alex Wheeler's Bio:

Alex was born and raised in Cleveland, Ohio and came down to Florida in 2004. He started with Precision in 2016 as a door installer and now is a technician and looks forward to help you with your garage door concerns. Alex received the Residential Door Systems Technician Certification from the IDEA.

Review:

Incredibly fast and dependable service operation. Alex, my technician, was extremely polite and knowledgeable. Precision is a company I would highly recommend to anyone! I wish all service businesses were this much of a pleasure to do business with. 5 Star Review for this company!!!

- Jerry Meinert

A Response from: Bill

Thanks for the feedback Jerry! We are glad to hear about your experience with our company, our technicians strive for customer satisfaction and we appreciate your recommendation of our company. Your business means a lot to us and we hope you continue to choose Precision in the future! - Bill W.

Alex Wheeler Service Provided:

Garage Door Repair


Service Technicians: Alex Wheeler
Review:

Called to repair the LiftMaster but, as it turned out, your technician determined that it had to be replaced. The inspection and replacement were done in less than 2 hours. Thank you!

- Jay Oliveras

A Response from: Bill

Hey Jay! We're glad to hear you enjoyed the services provided by our company! We know how inconvenient a broken motor can be, which is why we strive to provide prompt services for everyone. We hope you enjoy your new motor and thank you again for choosing Precision! - Bill W.

Alex Wheeler Service Provided:

Garage Door Opener Install


Service Technicians: Alex Wheeler
Review:

We saw the tv commercial and we always choose company’s there are reliable with a good reputation. And they guarantee there work.

- Josie Vazquez

A Response from: Bill

Thanks for the review Josie! We at Precision stand by our work and guarantee customer satisfaction every time, we are glad to see you enjoyed your experience with us and we hope to work with you again in the future! - Bill W.

Alex Wheeler Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Alex Wheeler
Review:

I found the number after looking for garage door companies. I was impressed that on a Sunday Josh called me back to set an appointment for Monday (as today is Sunday and he answered the call). Josh the. Called me again to tell me they had an opening for today did I want to go ahead and get my estimate today? I was thrilled. Alex called when he was on his way and told me when he would be there. He was prompt, courteous and professional. Alex set the entire replacement up with offering the 6 month interest free finance! I could not be happier with Alex. Thank you for your professionalism!! MaryEllen Keane

- Maryellen Keane

Alex Wheeler Service Provided:

Install Garage Doors


Service Technicians: Alex Wheeler
Review:

The tech showed up on time.He was very professional and the repair was done in a very quick manor.They did a great job.

- Michael Martinez

Alex Wheeler Service Provided:

Garage Door Repair


Service Technicians: Alex Wheeler
Review:

I am highly impressed with the professional installation of new opener,springs, sensors, keypad,and wall unit opener. Received two remotes. Quality of work and QUIET opening of garage was worth the price and lifetime warranty.

- Karen Clay

A Response from: Bill

Thanks for the positive review Karen, we hope you continue to enjoy your new quiet opener for years to come! - Bill W.

Alex Wheeler Service Provided:

Garage Door Repair


Product:

Garage Door Opener


Service Technicians: Alex Wheeler
Review:

Although I had a broken spring, Alex provided a total safety review and found several items requiring attention, especially frayed cables. Alex was very proficient and competent. I felt good about using this service.

- Andrew Kalicak

A Response from: Bill

Hello Andrew, thank you for taking the time to leave us a review! We are happy to hear about your experience with our technician Alex and the service he provided. We hope you continue to choose Precision Garage Door Services in the future. - Bill W.

Alex Wheeler Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Alex Wheeler
Review:

I am so impressed with PDS! When I called, a prompt service call was scheduled. The spring was broken, but since the opener was quite old, I opted for a whole new opener system at a price I felt was reasonable. Dennis arrived 30 minutes later and began working. Friendly and informative, he had my new system installed quickly. Everyone from the guy on the phone who made my appointment to the man who did the estimate to my installer Dennis did a first rate job!!

- Fox Rowan

A Response from: Bill

Hello Fox! Thank you so much for taking the time to share your experience with our company! We are so happy to hear that we were able to address your concerns in a timely and efficient manner. We look forward to working with you again in the future!

Alex Wheeler Service Provided:

Broken Garage Door Spring Repair


Product:

Belt Drive Garage Door Opener


Service Technicians: Alex Wheeler
Review:

I've used Precision in the past to repair my garage door in our home and they did a fantastic job. Worth the money. Since that time, we moved into a new home which had old garage door springs which I decided to have replaced before they broke. I called Precision to come out and just replace the springs. That’s all I wanted for now. When the first technician arrived, Alex, he first did a 25-point inspection which involved taking apart the motor box and checking everything inside. Well after doing so, the motor stopped working. It was working fine before he did the inspection. Alex couldn’t figure out why it was acting up and just assumed that due to its age, I needed a new motor. He then proceeded to give me replacement options for a new motor which of course, I was not yet prepared to purchase. So the motor was rendered useless, leaving it worse than before he arrived. This was frustrating to me since all I wanted was to replace the old and rusty springs! Now I was left with a non-working garage door opener. Then Alex told me that a 2nd technician, Mason, would be coming out in 15 minutes to replace the springs and rollers. Mason did the job and it really looks great. And for that, I give them 4 stars. But the fact that they left my motor useless got me frustrated. So the next day, I called another garage door repair company called "#1 Garage Door" to come out and take a look at it. Within 5 minutes, the technician (Ron) found that the tech from Precision (Alex) reversed the open limit and close limit cables. The tech from "#1 Garage Door" switched the cables, and now my garage door works perfectly again. But I had to pay another fee to have "#1 Garage Door" come out fix the mistake Precision made. I’m sorry, Precision, but my latest experience was not the best because of this incident. I usually give 5-star reviews, but I just can’t this time. I’m going to be calling Precision on Monday to see if they can reimburse me the charge that I had to pay #1 Garage Door ($47.25) due to Precision’s mistake.

- Dan Bressler

Alex Wheeler Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Alex Wheeler
Review:

The technicians were knowledgeable and professional. I was very happy with the service provided. I highly recommend Precision Garage Door.

- EVE

A Response from: Bill

Hello Eve, we appreciate you taking the time to leave us a review! Your recommendation means a lot to us and we are looking forward to working with you again in the future! - Bill W.

Alex Wheeler Service Provided:

Garage Door Repair


Service Technicians: Alex Wheeler
Review:

Used Precision because of a very favorable recommendation of family. Precision was prompt in scheduling a time/day. I give Precision 5 stars - technician was very professional, explained all levels of maintenance available, and was very proficient.

- Paul Haller

A Response from: Bill

Hello Mr. Haller, thank you for the positive review! We at Precision Door strive for customer satisfaction and appreciate that your family has made us their primary source for garage door repairs. We look forward to working with you again!

Alex Wheeler Service Provided:

Garage Door Repair


Product:

Rollers


Service Technicians: Alex Wheeler
Review:

My technician was prompt and courteous and explained all options clearly. Repairs and upgrades were done efficiently. I was very satisfied. Thank you for your prompt service.

- Pat Milligan

Alex Wheeler Service Provided:

Garage Door Repair


Service Technicians: Alex Wheeler
Review:

Technician was very courteous and very professional and knowledgeable.Everything that was done he explained it to me.thank you so much my garage door is working perfect.

- Gloria Watkins

Alex Wheeler Service Provided:

Garage Door Repair


Service Technicians: Alex Wheeler
Review:

Alex was on time and did a terrific job! He even checked and lubed the second garage door.

- Barry Farley

Alex Wheeler Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Alex Wheeler
Review:

To Start, I would like to thank you for your excellent service and professionalism. My situation with my double garage door was very stressful and your staff was so comforting and professional every step of the way from the initial phone call to the clean-up after the install was complete. Your team of young men (I am a senior citizen) starting with William, who explained all of my options and was very kind and helpful seeing how stressed I was, and then with Edwin, Ian, and Matt, who removed the old door and installed the new door. The installation went smoothly and quickly and all along the way these young men were kind, considerate, and very helpful in answering all of my questions and putting all of my concerns to rest. You have a fine team and I just wanted to let you know how grateful I am for the personal and professional skills I witnessed yesterday, 5/22/2018. I will very confidently and recommend your business to any of my family, friends, and neighbors. Thank you again for your "sterling" employees! Jeanette Smith-Akyol.

- Jeanette Smith Akyol

Alex Wheeler Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technicians: Alex Wheeler
Review:

Great service arrived on time very thorough inspection and explanation of what was wrong and what was needed for repair when the technician left he explained everything about the new opener. Would recommend them without hesitation

- Terry & Sarah Davis

Alex Wheeler Service Provided:

Garage Door Opener Install


Product:

Garage Door Opener


Service Technicians: Alex Wheeler
Review:

Alex was wonderful to work with. He spoke to the home warranty company and tried to get them to cover the door opener repair. After he was done you never would have known he was there, no mess left behind.

- Margaret Eidt

Alex Wheeler Service Provided:

Garage Door Opener Install


Product:

Belt Drive Garage Door Opener


Service Technicians: Alex Wheeler
Review:

Jacob arrived when he said. Very polite and professional. Quickly repaired broken door and cleaned up after himself. Door fixed within 24 hours of placing call.

- Allison Kubeck

Alex Wheeler Service Provided:

Garage Door Repair


Product:

Springs


Service Technicians: Alex Wheeler
Review:

Our tech did a great job! He thoroughly explained everything and the differences between the services. Pricing was discussed upfront with no pressure. After work was done he again explained everything and made sure to show me the work he performed. He then showed me how to properly lube all the rollers. Top notch work!

- Frank Scaletta

Alex Wheeler Service Provided:

Broken Garage Door Spring Repair


Product:

Springs


Service Technicians: Alex Wheeler
Review:

the tech Ryan Rozelle was well presented and fully informed he satisfied my problem in a timely manner thank you

- Sam Cipparone

A Response from: Bill

So happy to hear your experience with Ryan was such a good one. Thanks for choosing Precision Door Service.

Alex Wheeler Service Provided:

Garage Door Opener Repair


Service Technicians: Alex Wheeler
Review:

I've used precision door for several years. They are very professional and respond quickly. The equipment is very good. But the workmen are the best, nice, personable and knowledgeable.

- Charlotte Nelson

A Response from: Bill

Thank you for being a return customer. We appreciate your business.

Alex Wheeler Service Provided:

Garage Door Opener Repair


Product:

Garage Door Opener


Service Technicians: Alex Wheeler
Review:

We had a garage door replaced and they did a great job and were finished in a timely manner that they said it would take. The quality is excellent on the garage door. We even had a bolt come loose on a board in the wall a few weeks later but they came back as soon as we called and had it fixed right away.

- DAVID MARTIN

A Response from: Bill

We are so happy to have given you great service. Precision Door does their best to make sure our customers are left happy and feel they got their monies worth.

Alex Wheeler Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technicians: Alex Wheeler
Review:

I am Very satisfied with the door and with the work of the technicians..Excellent. THank you guys. I would strongly recommend your work and products to anybody in the garage door market!!

- Denise CLark

A Response from: Bill

Thank you Denise, for the positive feedback you shared. We are happy that our technician was able to install your garage door and opener while providing a great service. We also greatly appreciate the time you took to complete this review.

Alex Wheeler Service Provided:

Install Garage Doors


Product:

Garage Doors


Service Technicians: Alex Wheeler
Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
The Villages Area

(352) 504-4242

(352) 504-4242
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

License

Lic #s:
CRC1330671