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Scott Mayhew
Tech ID#: 40
Reviews: 76
Average: 4.99 stars

Scott Mayhew

Lead Technician
Scott Mayhew has received 76 reviews, averaging:

Scott Mayhew's Bio:

Scott is originally from Seattle, Washington and a die hard Seahawks fan. He was a service technician manager previously and believes in giving the highest customer service experience possible to all of his customers. Scott received the Residential Door Systems Technician Certification from the IDEA.
Review:

I was at home when the tech came to the house to repair the garage door. My name is Donna Bardou. The tech was very professional and offered me the option of doing other items while he was here. I appreciated that. He was friendly and was able to make the adjustment to the door in a timely manner. The scheduling of the visit was fast and easy as well. The tech phoned prior to arriving. I have used Precision previously and will use them again in the future.
Donna & Richard Bardou
Scott Mayhew Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

I want to comment on the tech you had come out to my house for the estimate I initially called for. Eric was great. He was very knowledgeable and really impressed me with everything he discussed with me about my garage door situation. I am shopping for information and for the way he treated me and presented himself you should be very happy you have someone like Eric working on your behalf. I am not ready to make a purchase, but you can be confident I will call your company when I am. (As long as Eric does my install.)
Neal Schoenberg
Scott Mayhew Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

First, garage door opener wasn't working and the old garage doors needed to be replaced. Second, I ask the technician to install the new garage door opener however, he wanted to wait till the new garage doors came in. This doesn't help the fact that for a month I will not be able to access the garage! Then after paying over $3000.00 dollars for new doors and garage door opener, there is a charge on the receipt for a $69.00 service call. There was no service preformed! The technician did everything NOT to install the garage door opener, just to make the overall sale.
Derek Freeman/ Carol Sue Anderson
Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

I selected Precision because the advertising indicated that you have a large inventory. Scott Mayhew did an excellent job of assessing the damage which had been done to the garage door. I decided that I would rather have a new door and opener, and he carefully explained all the options. I agreed to purchase the new system. Scott fixed the existing door (which was cocked at an angle in the tracks) so that it was all the way down and can not be opened from the outside.
David Flanigan
Scott Mayhew Service Provided:
Garage Door Repair
Product:
Garage Doors
Lead Technician:
Review:

Scott was great! Excellent tech. Even though one door was in need of repair, he did a diagnostic on the other door to make sure it was in good operating condition and found issues. We knew that the door didn't sound right ever since we bought the house. He explained everything he needed to do and why he was going to change out specific parts. I would indeed recommend this company to family and friends.
Mary Ann Baltzer
Scott Mayhew Service Provided:
Garage Door Opener Repair
Product:
Cables
Lead Technician:
Review:

Scott repaired our door in a quick and efficient time-frame. We could not get in/out from the door. Very pleased with the response time which was within hours from the breakdown and not 6 days as the door company gave us. Scott gave us important information regarding our door needs without pressure. Will definitely use your company for any/all garage door needs.
Richard Proctor
Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

The door failed on our way out of town. Precision had a technician out that afternoon. He repaired and replaced the springs, rller and cable pulleys. He was knowledgeable and explained each step. Superbly professional and technically expert. we have used them several times over the last 8 years and wouldn't think of going to anyone esle.
Frank Tricomi
Scott Mayhew Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Scott did an outstanding job! Very professional and knowledgeable! Great to know we have a company we can depend on!! We give 5 STARS!! Joanne and Tim Racicot
Joanne Racicot
Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

Very nice logo design ...Excellent And very friendly knowledgeable Technician
Jim Fatig
Scott Mayhew Service Provided:
Garage Door Opener Repair
Product:
Rollers
Lead Technician:
Review:

This is my first experience with Precision. They were very responsive; in fact, they came even a half hour early. Scott was very professional and personable. The work went quick. I am happy with your warranty. I look forward to using you in the future, if necessary.
Jerry Young
Scott Mayhew Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
Review:

5
ROB WILLIAMS
Scott Mayhew Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Scott was very efficient. He was professional and knowledgeable. The installation was accomplished quickly with no problems. Scott explained every operation and programmed the Home link connection in my car. I am very pleased with the equipment and the installation and would recommend Precision to anyone.
Robert Dunst
Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

Very happy. Scott checked my door, adjusted the springs at no charge. Thanks. A customer for life.
John Noone
Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

Scott did an excellent job which has been my experience with Precision over the years. I also was impressed that he had all my records of previous repairs and installations on his tablet. Thanks guys
Ron Ivey
A Response from: Bill

Thank you for continuing to be a Precision Door Customer. We want to make sure that we have a history of calls available to our technicians so they can find any systemic issues and correct them.

Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

Everything was completed in a timely manner and I am completely satisfied.
Larry Hyder
A Response from: Bill

So happy to hear it was a great experience. Thanks for choosing Precision Door Service.

Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Cables
Lead Technician:
Review:

The worker was very patient and explained everything so that I would understand what he was doing. He answered my questions and went over things several times because I often need repetition of directions. I was very pleased with his patience.
regina johnston
A Response from: Bill

Precision Door Service technicians work hard to educate their customers so the best decision for the customers situation can be made.

Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

Scott did an amazing job. Your customer service team is excellent. I emailed late on Thanksgiving night my request for service. Your team called my house within 30 minutes and set up an appointment for the following morning. Scott came out and was great. I had purchased the lifetime warranty package with Precision before, and your team delivered. I highly recommend anyone getting a repair to purchase the lifetime warranty package since your team stands behind your product. Rarely do I write reviews - but am happy to share great information on great companies. Thanks for the great service!
Craig Swygert
A Response from: Bill

Thank you for choosing to be a Precision Door Service customer. We will always be there when you need us!

Scott Mayhew Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
Review:

Scott came out this morning and made my day. Very professional as everyone I talked to on the phone. This is definitely a FIVE STAR company even to the truck he arrived in. The whole experience was a touch of class!
Peggy Kraft
Scott Mayhew Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Since I have been a customer with Precision Garage Door, I have nothing but good things to say. I have always satisfied with the serves and with customer serves as well. there is no need to thing in recommend anyone for their serves.
Antonio & Maria Resende
A Response from: Bill

Thank you for your kind words and for choosing Precision Door Service.

Scott Mayhew Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Great Garage Door Opener and Service.
Harold Petch
Scott Mayhew Service Provided:
Garage Door Opener Install
Lead Technician:
Review:

Called in morning and they were there within an hour. Service guy was friendly and efficient
Doreen Weiss
Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

We were very pleased with the service we received from Precision and the repairman that attended our problem. We appreciated the helpful information shared about maintaining our door and making sure it's in good working condition.
M Poteat
Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

Blake was extremely professional, took his time explaining the new opener to me. He is a true asset to your company.
Carol
Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

We recently relocated to Florida and needed maintenance performed on our garage door opener! I was impressed with the response time to my service call and the professional manner in which the work was completed.
Bill Ketchabaw
A Response from: Bill

Welcome to Sunny Florida! Glad you had a great customer service experience with Precision Door Service.

Scott Mayhew Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

Very pleased with the work done by Scott and Steven. Had the (PDS 800) and belt drive installed. The advertising by the company is right on point. I could not have asked for a better experience. Thank you.
Omar Ortiz
Scott Mayhew Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

Had a call back and someone was promptly sent the next day.
jerry testa
Scott Mayhew Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

I have used this company twice and been completely satisified with their work, same day response and professionalism. I highly recommend them!
Mary J
A Response from: Bill

Thank you for your nice words. Precision Door works hard to make sure their customers are happy. Thanks for choosing us.

Scott Mayhew Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Lead Technician:
Review:

Great service. Very professional. Reasonably priced and the work was done very quickly. The work that was being done was completely explained before proceeding.
Kenneth Simeone
A Response from: Bill

So glad we could help you out. Our technicians try and educate their customers so you are fully aware of what work is being done and how it will help your situation. Thanks for choosing us.

Scott Mayhew Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

Scott was our tech and he was knowledgeable, straightforward and most helpful. He recommended the service he would choose if he were in my shoes. Very customer oriented!! I'll use Precision again.
Paul Witting
A Response from: Bill

Thanks for the nice words about Scott. He works hard to educate his customers so they make the best educated decision.

Scott Mayhew Service Provided:
Garage Door Repair
Lead Technician:
Review:

Called at noon, here at 2pm, finished in an hour. Did what was needed at a reasonable rate. Door works great. I like a company that is prompt, competent and fairly priced.
Edward cope
A Response from: Bill

So happy that we were able to help you get back up and running and meet or beat your expectations for customer service.

Scott Mayhew Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Lead Technician:
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