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Robert Fagan
Tech ID#: 46
Reviews: 41
Average: 4.95 stars

Robert Fagan

Technician
Robert Fagan has received 41 reviews, averaging:

Robert Fagan's Bio:

Robert likes old cars and vintage music gear. He likes doing audio and video work and hanging out with family during free time and time off. Robert received the Residential Door Systems Technician Certification from the IDEA.
Review:

Scott was professional and knowledgeable. He repaired our garage door quickly and with great care.
Jennie Galasso
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding job - great service all the way around from initial call to on site tech!!!
Mark Krahl
A Response from: Bill

Thank you for being a Precision Door Service customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Quick response. On time. Good job. Totally pleased.
mike buckner
Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

They were able to come out the same day and had my garage door opener replaced before lunch. The tech was great! He showed me how to program everything. It works great!!!
Chris Williams
A Response from: Bill

So glad to hear that your experience was such a great one. Our techs work hard to make sure our customers are fully educated in their new purchase.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

This is the second time I've used Precision and have been satisfied both times.
Joe Crocco
A Response from: Bill

Thank you for being a Precision Door Service customer.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

On time, professional, knowledgeable... will use again for future jobs.
Jeff Adler
A Response from: Bill

Thanks for choosing Precision Door Service.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Second time to use your services... very satisfied. Precision Door Service will be my first call, always. Both occasions I received next day service, your technicians were always professional, they demonstrated a solid working knowledge, they took the time to explain what needed to be done, and lastly, and verified my satisfaction. Keep up the good work!!
John Kaplan
A Response from: Bill

Thank you for choosing us again. Our technicians work hard to educate their customers so they can make the best decision for their needs. Customer satisfaction comes first.

Robert Fagan Service Provided:
Garage Door Opener Repair
Technician:
Review:

Robert did a great job.
John Ressler
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert did a great job installing my new garage door springs and reinforcement bracket. He was very thorough in the evaluation process and gave me detailed information of what he thought needed replacing besides the springs. Did not try to sell me unnecessary products or services and made sure to give the best price and warranty possible. Robert definitely went the extra mile to ensure everything was done in a timely and detailed fashion and made the experience of getting garage repairs as pleasant as possible...
John A
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Garage door would not open/close properly with remotes, vehicle button to open/close door, wall button. Of course, when tech arrived, the garage door worked perfectly. Tech worked hard to figure out what caused original problem. I asked what other maintenance work might need repair or replacement. Discussed the plastic rollers. He advised the new rollers available are nylon (better). I had rollers replaced. During tech's testing, door started original open/close problem. He discovered belt was worn in areas causing original problem. Replaced belt. Tech Robert did an outstanding job. Very through and detailed employee. Greatly appreciated.
Kathleen Gionta
A Response from: Bill

Happy to hear that your original issue was able to be taken care of and in the meantime another issue was found and taken care of too. Thanks for choosing Precision Door.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Thank you, thank you, thank you. The person who came out to my house to repair the broken spring in my garage was wonderful - I think his name was Roger. He was very professional, polite and knew what he was doing. When I heard a loud noise early evening I didn't know what it was until I tried to open my garage door. I called early the next morning and Roger was here within 2 hours - I did get the lifetime warrantee - now I'm worry free - thank you Roger...
Betty Eglinton
A Response from: Bill

So glad that the technician was able to take care of your problem and now put your mind at ease. Precision Door Service will be there when you need us.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision performed a service call from a garage door that was installed in 2014. The technician did a fantastic job and explained everything he was doing step by step. There was absolutely no charge. With that being said I would highly recommend Precision overhead Garage Doors for all your garage door needs. There work scheduled time is perfect, is very professional, neat with outstanding clean up when the job is complete. Out of a five star rating I would give them the 5 stars in all categories.
Richard Toce
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

I would absolutely recommend this company to everyone, Robert came out to our house and was friendly, polite, and he did a terrific job.
Mary Sousa
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert showed up at the expect time, called to let me know he was on the way. When I explained to him what i did the last time the tech was here he sort of knew what was wrong this time. The other tech didn't tell me about cleaning off the paint on each section.
Bob Romig
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Always fast, courteous, reliable service. Would recommend to anyone.
Randolph Lack
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision Door is quick in its response to my call. The Technician was courteous and quickly and efficiently resolved my problem. This was the second time that I called Precision door for a problem and both times was handled the same way. Great company!!
Earl Johns
Robert Fagan Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your technician, Steve was excellent. He replaced a faulty motor and a worn out door gasket. This is the second time I have used your service and I highly recommend your company. The bonus of waiving the service charge was a surprise. Your rates are fair and your service prompt.
Richard Hazel
A Response from: Bill

Thank for your kind words and thank you for choosing Precision Door Service again.

Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tech very knowledgeable and friendly.
randolph lack
A Response from: Bill

Thanks for being a Precision Door Service customer.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Your technician Robert Fagan was great. He stated what was wrong with our garage door and opener. We had a blown out belt assembly and a bottom hinge was torn out at the bottom panel of our garage door. He recommended various solutions to our problem and we took his recommendation of replacing the belt and rail assemble for the door opener and replacing the hinge at the bottom panel on the garage door. He also gave us a quote to replace the garage door in order to bring this up to current wind code. We give Robert 5 stars for his professional work and recommendations.
Marilyn Sonn
Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service on short notice. Very professional, hard working and great attitude. Pricing seemed to be very fair. Thank you. Your work is appreciated.
Scott Greenberg
A Response from: Bill

Thank you for your kind words. So glad we could take care of your issue quickly and to your satisfaction.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The technician quickly diagnosed the problem and offers a number of solutions. My new garage door opener was quickly and professionally installed and works great.
Harry Rother
A Response from: Bill

So glad we could take care of your garage door issues and give you such a great experience.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I wish to thank tech Scott and his supervisor, tech Jamez and tech Robert. They replaced my broken springs and got our car out the garage. The men worked without power.Hurricane Irma left us with broken garage door springs and no power. The replacement springs are far better than stock springs and I purchased a complete hardware overhaul with a lifetime warranty. I never have to worry about repairs again. I will always call Precision garage door repair service.
Robert Michalski
A Response from: Bill

Glad to hear that Scott, Jaymz, and Robert were able to take care of your issues from the storm and get your car out of the garage. Thanks for choosing Precision Door Service.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

EVERYTHING WENT GREAT!!! WHAT A GENTLEMAN...REALLY KNEW HIS STUFF...THIS IS THE SECOND TIME I HAVE USED YOU ALL AND WOULD RECOMMEND YOU ALL TO ALL!!! SUE & JOHN MERIC
John & Sue Meric
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

I've had a Precision door garage door since 2010 I bought it because it's a storm door and it has never failed me. I'm a hundred percent satisfied with Precision Door
henry shupe
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Before I knew a cat 4 storm was potentially headed our way, I asked Precision Door Services to come out and look at the 24 year old garage door in place on my property. Nick came at 8 a.m. the next morning, after calling to give me a 15 minute heads up. He spent a considerable amount of time examining the door and its hardware and supports, asking about its history and my usage, determining what my main concerns were, and explaining not only the process but offering two different ways of putting a new door in place. He did not pressure me or make any attempt to sell me the higher priced option. He offered, if I wanted a lesser solution than a new door, to fix part of the problem right then. He did not hurry me about making a decision. I felt very comfortable, and what was even more meaningful to me, he treated me with respect. The choice I made, for an insulated double garage door, will take 3 weeks to arrive, and will be a 3-5 hour process. It is great to have that information available. A few days later, the media began showing the likelihood of Irma coming right up the middle or possibly the east coast, of Florida. I called, on a holiday, and asked if someone could add some struts to brace the door I have, since its age precludes it being up to any code. Next morning, with a half hour advance call to clarify what I wanted done to the old door, Robert came and completed it quickly. He demonstrated quite a bit of knowledge and ability, too. I think both prices are very fair, and I am very impressed by the caliber of the employees I have met.
Alicemary Devlin
A Response from: Bill

So happy to hear that our technicians Nick and Robert exceeded your expectations for service. Precision Door aims to educate our customers so they can make the best decision for their situation. Glad you were able to get a "quick fix" to tide you over until the new door arrives and can be installed. Please stay safe during the storm.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I am writing for my elderly mother. She's happy, garage door performs great, and all is well again. Thanks!
Hideko Moore
A Response from: Bill

So glad we were able to help your mother and she is happy with the service. Please thank her for being our customer.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Robert was terrific- fixed problem- knows what he is doing- just a fine person. Arrived promptly and made sure all was right before he left.
Richard Siles
A Response from: Bill

Thank you for choosing Precision Door.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert was terrific- fixed problem- knows what he is doing- just a fine person. Arrived promptly and made sure all was right before he left.
Richard Siles
A Response from: Bill

Robert does his very best to make sure he takes the best possible care of his customers. Thank you for being our customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Called Precision about needing service because my door would not open all the way and they sent over a tech that very same day. The tech (Robert) was very diligent, professional and personable in finding out why this was occurring with the final fix being a change out of rollers, which of course was under warranty. Excellent service from Robert and his company. I feel very fortunate that I picked Precision five years ago for my garage door company. Thank you so very much!
Carlos Rodriguez
A Response from: Bill

We are so glad we were able to help you with this repair. Robert does his best to give amazing service. We appreciate you as our customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Date: 07/07/2017
Garage Door Repair
,
Review:

This gentleman explained every detail of the garage door system & very precise!! Thank you.
Carol Pellegrini
Robert Fagan Service Provided:
Garage Door Repair
Technician:
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