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Robert Fagan
Tech ID#: 46
Reviews: 26
Average: 4.92 stars

Robert Fagan

Technician
Robert Fagan has received 26 reviews, averaging:

Robert Fagan's Bio:

Review:

Your technician, Steve was excellent. He replaced a faulty motor and a worn out door gasket. This is the second time I have used your service and I highly recommend your company. The bonus of waiving the service charge was a surprise. Your rates are fair and your service prompt.
Richard Hazel
A Response from: Bill

Thank for your kind words and thank you for choosing Precision Door Service again.

Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tech very knowledgeable and friendly.
randolph lack
A Response from: Bill

Thanks for being a Precision Door Service customer.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Your technician Robert Fagan was great. He stated what was wrong with our garage door and opener. We had a blown out belt assembly and a bottom hinge was torn out at the bottom panel of our garage door. He recommended various solutions to our problem and we took his recommendation of replacing the belt and rail assemble for the door opener and replacing the hinge at the bottom panel on the garage door. He also gave us a quote to replace the garage door in order to bring this up to current wind code. We give Robert 5 stars for his professional work and recommendations.
Marilyn Sonn
Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service on short notice. Very professional, hard working and great attitude. Pricing seemed to be very fair. Thank you. Your work is appreciated.
Scott Greenberg
A Response from: Bill

Thank you for your kind words. So glad we could take care of your issue quickly and to your satisfaction.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The technician quickly diagnosed the problem and offers a number of solutions. My new garage door opener was quickly and professionally installed and works great.
Harry Rother
A Response from: Bill

So glad we could take care of your garage door issues and give you such a great experience.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I wish to thank tech Scott and his supervisor, tech Jamez and tech Robert. They replaced my broken springs and got our car out the garage. The men worked without power.Hurricane Irma left us with broken garage door springs and no power. The replacement springs are far better than stock springs and I purchased a complete hardware overhaul with a lifetime warranty. I never have to worry about repairs again. I will always call Precision garage door repair service.
Robert Michalski
A Response from: Bill

Glad to hear that Scott, Jaymz, and Robert were able to take care of your issues from the storm and get your car out of the garage. Thanks for choosing Precision Door Service.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We just had our garage door repaired today,Saturday September 16th by Robert Fagan and we are very pleased with his work and how well he repaired the door. He was very courteous and explained everything that he was doing. He made sure everything was working correctly and that we were satisfied with his work. Thank you Robert!
Rick Wakefield
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

I've had a Precision door garage door since 2010 I bought it because it's a storm door and it has never failed me. I'm a hundred percent satisfied with Precision Door
henry shupe
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

I have used this company twice and been completely satisified with their work, same day response and professionalism. I highly recommend them!
Mary J
A Response from: Bill

Thank you for your nice words. Precision Door works hard to make sure their customers are happy. Thanks for choosing us.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Before I knew a cat 4 storm was potentially headed our way, I asked Precision Door Services to come out and look at the 24 year old garage door in place on my property. Nick came at 8 a.m. the next morning, after calling to give me a 15 minute heads up. He spent a considerable amount of time examining the door and its hardware and supports, asking about its history and my usage, determining what my main concerns were, and explaining not only the process but offering two different ways of putting a new door in place. He did not pressure me or make any attempt to sell me the higher priced option. He offered, if I wanted a lesser solution than a new door, to fix part of the problem right then. He did not hurry me about making a decision. I felt very comfortable, and what was even more meaningful to me, he treated me with respect. The choice I made, for an insulated double garage door, will take 3 weeks to arrive, and will be a 3-5 hour process. It is great to have that information available. A few days later, the media began showing the likelihood of Irma coming right up the middle or possibly the east coast, of Florida. I called, on a holiday, and asked if someone could add some struts to brace the door I have, since its age precludes it being up to any code. Next morning, with a half hour advance call to clarify what I wanted done to the old door, Robert came and completed it quickly. He demonstrated quite a bit of knowledge and ability, too. I think both prices are very fair, and I am very impressed by the caliber of the employees I have met.
Alicemary Devlin
A Response from: Bill

So happy to hear that our technicians Nick and Robert exceeded your expectations for service. Precision Door aims to educate our customers so they can make the best decision for their situation. Glad you were able to get a "quick fix" to tide you over until the new door arrives and can be installed. Please stay safe during the storm.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I am writing for my elderly mother. She's happy, garage door performs great, and all is well again. Thanks!
Hideko Moore
A Response from: Bill

So glad we were able to help your mother and she is happy with the service. Please thank her for being our customer.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Robert was terrific- fixed problem- knows what he is doing- just a fine person. Arrived promptly and made sure all was right before he left.
Richard Siles
A Response from: Bill

Thank you for choosing Precision Door.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert was terrific- fixed problem- knows what he is doing- just a fine person. Arrived promptly and made sure all was right before he left.
Richard Siles
A Response from: Bill

Robert does his very best to make sure he takes the best possible care of his customers. Thank you for being our customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Called Precision about needing service because my door would not open all the way and they sent over a tech that very same day. The tech (Robert) was very diligent, professional and personable in finding out why this was occurring with the final fix being a change out of rollers, which of course was under warranty. Excellent service from Robert and his company. I feel very fortunate that I picked Precision five years ago for my garage door company. Thank you so very much!
Carlos Rodriguez
A Response from: Bill

We are so glad we were able to help you with this repair. Robert does his best to give amazing service. We appreciate you as our customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Date: 07/07/2017
Garage Door Repair
,
Review:

This gentleman explained every detail of the garage door system & very precise!! Thank you.
Carol Pellegrini
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Date: 06/29/2017
Garage Door Repair
,
Review:

We give a all 5 Stars for our garage door repair. The technician new what he was doing and did it well! We will recommend Precision and the technician Robert to others. He told us how to keep our garage door in good working condition. It was a pleasure doing business with Precision.
David Taylor
Robert Fagan Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Contacted Precision after installing a New opener (Liftmaster Side mount) and noticed there was a twisting motion when in operation. Opener mounts directly to torsion bar. Asked tech to determine what was causing this twisting motion in the opener during operation. After 2.5hrs of work and replacing both end bearings / hammering on one side of the tracks / relocating some rollers (removal of the garage door opener from torsion bar) the door did more jumping and popping than before. Also, opener still was making excessive twisting motion. Tech told me the problem was that the center bearing was not properly adjusted and was causing incorrect motion of the torsion bar during operation. Explained that he did not have the time to make these adjustments due to another call. Should have pointed this out at the beginning when I asked what was causing the twisting problem. Gave me an estimate to replace torsion bar and springs and left. Also notice that when tech was re-installing the Liftmaster opener it was not properly done. There are torque requirements for this opener and none were applied. I had to re-install the opener myself after tech left to avoid any damage. Another tech came out two days later to evaluate my door performance and said it was fine but he did admit to the jumping while the door was being opened and the twisting was being cause by a torsion bar that had issues. He gave me an estimate to replace the entire door and said this would address all issues. I do not believe that my concerns were properly addressed at the beginning and replacing the two end bearing solved nothing. However, let me be clear that both techs were very friendly and conducted themselves in a very professional manner. Will probably contact some other company in the future.
Joe Curry
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert went over and above to make sure our door was safe and everything needed was completed to our satisfaction. Extremely happy with the service provided!
Tom Kudla
Robert Fagan Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I HIGHLY recommend Precision Garage Door and I have recommended you to several friends (who have been pleased with your service as well!) Service is fast, friendly and SO efficient! Thank you for always being there when my garage door needs help! :-)
Lisa S
A Response from: Bill

Lisa, thanks so much for your kind and detailed feedback regarding your repair experience with Robert. Always great to hear that he's taking superb care of our customers. Please let us know should you need us again down the line!

Robert Fagan Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Fast and professional.
Fred Lemon
A Response from: Bill

Fred, thanks so much for your kind words. Robert is a terrific technician. Please let us know should you need us again!

Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

I was happy to find you were available on weekends as my problem happened on Saturday afternoon when I discovered the garage door would slowly drop to the floor when I tried to stop it opening up all the way. Your repair man Robert was here within the hour of my call and diagnosed a broken spring which he promptly fixed. I was very satisfied with the service and availability of your company and would not hesitate to contact your office if needed in the future. Thank you for your help.
Doris Emanuel
A Response from: Bill

Doris, thanks so much for taking the time to leave us this glowing feedback. Always great to hear that Robert is taking superb care of our customers. Please do not hesitate should you require our services again in the future!

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Thank you great job Robert
Joseph Cozzolino
A Response from: Bill

Joseph, thank you for the 5 star rating and your kind words about your repair experience with Robert. Please let us know should you need anything else in the future!

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Robert was very professional and explained each step along with the options available. Highly recommended.
Carl Chantigian
A Response from: Bill

Carl, thanks for taking the time to leave this positive feedback and five star rating. It's wonderful to hear that Robert made a terrific impression and was able to accommodate your repair needs. Please let us know should you need us again!

Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Prompt efficient tech who knew his stuff. Very pleasant and courteous
Robert Belk
A Response from: Bill

Robert, thank you so much for this 5 star rating and your kind words about Robert. Always great to hear about our techs taking superb care of our customers. Please let us know should you or your friends and family need us in the future!

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Robert did a great job. He was very knowledgeable and quickly had the door fixed. Thank you.
Pam Hiatt
A Response from: Bill

Pam, thanks so much for your 5 star rating. We always appreciate hearing how our technicians were able to help out. Please let us know if you ever need us again!

Robert Fagan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Technician was prompt, respectful and thorough. The work was completed timely and I was given complete instructions on operating my new garage door opener and remotes.
Katherine Fiola
A Response from: Bill

Katherine, thank you so much for taking the time to leave us this positive feedback. It's great to hear that Robert was thorough in his explanations and finished up in a timely manner. Please let us know should you require our services again in the future.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician: