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Robert Fagan
Tech ID#: 46
Reviews: 52
Average: 4.96 stars

Robert Fagan

Technician
Robert Fagan has received 52 reviews, averaging:

Robert Fagan's Bio:

Robert likes old cars and vintage music gear. He likes doing audio and video work and hanging out with family during free time and time off. Robert received the Residential Door Systems Technician Certification from the IDEA.
Review:

This is the second time (on separate residences) I’ve used Precision. They are extremely professional and the service has been scheduled the day after I called. The service techs always arrive on time and are wonderful at explaining the needed repair and showing the worn or broken parts. I’ve never felt that I was taken advantage of either. I would never use another company and highly recommend them!
Jill Lewis
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am pleased with your service. Technician was very professional, polite and gave complete explanations for each installation and/or repair
Pinkie Freeman
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Fast friendly service would use again and recommend .
David Hewes
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick respond. Technician is friendly and know what he talk and what he does. Good job, will recommence to others. Thanks
Man Le
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

We have used your company for over 15 years. Very happy with service
Randy Ferguson
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Our door needed a new keypad and we had it checked. Everything was done correctly.
Martha
Robert Fagan Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Called Precision this morning 4/2/18 had techs Robert Fagan and Ryan Rozelle at my home by 11 am on 4/2/18. We discussed the issues as to what would be the best course of action. Both very helpful. Had new hardware, springs, and motor done. Took around 2 1/2 hours. Showed me how it all worked, and done!!! Very pleased with the service being that good service is hard to fine these days. Both men were courteous and knowledgeable. I highly recommend your company to anyone looking for any type of garage door service! Thank you!! (PS...there were more products purchased and services performed than your drop down boxes allow me choose) Five star service all the way!
Sharon Miller
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am a repeat customer of Precision Garage Door. The techs are knowledgeable, courteous, and provide excellent feedback. Each and every Precision Garage Door employee I encounter provides excellent customer care - always making you feel valued. I highly recommend this company for all garage door servicing and products.
B.L. Leesburg, FL
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Very quick response. Robert did the complete safety check and gave us a good estimate. Work was done very consciously. Garage door works great! I would definitely hire them again!
Janice Engelmann
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Same day appointment! The technician was friendly, knowledgeable and fixed the garage door quickly with precision.
Tracey Perrault
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Scott was professional and knowledgeable. He repaired our garage door quickly and with great care.
Jennie Galasso
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding job - great service all the way around from initial call to on site tech!!!
Mark Krahl
A Response from: Bill

Thank you for being a Precision Door Service customer.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Quick response. On time. Good job. Totally pleased.
mike buckner
Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

They were able to come out the same day and had my garage door opener replaced before lunch. The tech was great! He showed me how to program everything. It works great!!!
Chris Williams
A Response from: Bill

So glad to hear that your experience was such a great one. Our techs work hard to make sure our customers are fully educated in their new purchase.

Robert Fagan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

This is the second time I've used Precision and have been satisfied both times.
Joe Crocco
A Response from: Bill

Thank you for being a Precision Door Service customer.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

On time, professional, knowledgeable... will use again for future jobs.
Jeff Adler
A Response from: Bill

Thanks for choosing Precision Door Service.

Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Second time to use your services... very satisfied. Precision Door Service will be my first call, always. Both occasions I received next day service, your technicians were always professional, they demonstrated a solid working knowledge, they took the time to explain what needed to be done, and lastly, and verified my satisfaction. Keep up the good work!!
John Kaplan
A Response from: Bill

Thank you for choosing us again. Our technicians work hard to educate their customers so they can make the best decision for their needs. Customer satisfaction comes first.

Robert Fagan Service Provided:
Garage Door Opener Repair
Technician:
Review:

Robert did a great job.
John Ressler
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert did a great job installing my new garage door springs and reinforcement bracket. He was very thorough in the evaluation process and gave me detailed information of what he thought needed replacing besides the springs. Did not try to sell me unnecessary products or services and made sure to give the best price and warranty possible. Robert definitely went the extra mile to ensure everything was done in a timely and detailed fashion and made the experience of getting garage repairs as pleasant as possible...
John A
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Garage door would not open/close properly with remotes, vehicle button to open/close door, wall button. Of course, when tech arrived, the garage door worked perfectly. Tech worked hard to figure out what caused original problem. I asked what other maintenance work might need repair or replacement. Discussed the plastic rollers. He advised the new rollers available are nylon (better). I had rollers replaced. During tech's testing, door started original open/close problem. He discovered belt was worn in areas causing original problem. Replaced belt. Tech Robert did an outstanding job. Very through and detailed employee. Greatly appreciated.
Kathleen Gionta
A Response from: Bill

Happy to hear that your original issue was able to be taken care of and in the meantime another issue was found and taken care of too. Thanks for choosing Precision Door.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Thank you, thank you, thank you. The person who came out to my house to repair the broken spring in my garage was wonderful - I think his name was Roger. He was very professional, polite and knew what he was doing. When I heard a loud noise early evening I didn't know what it was until I tried to open my garage door. I called early the next morning and Roger was here within 2 hours - I did get the lifetime warrantee - now I'm worry free - thank you Roger...
Betty Eglinton
A Response from: Bill

So glad that the technician was able to take care of your problem and now put your mind at ease. Precision Door Service will be there when you need us.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision performed a service call from a garage door that was installed in 2014. The technician did a fantastic job and explained everything he was doing step by step. There was absolutely no charge. With that being said I would highly recommend Precision overhead Garage Doors for all your garage door needs. There work scheduled time is perfect, is very professional, neat with outstanding clean up when the job is complete. Out of a five star rating I would give them the 5 stars in all categories.
Richard Toce
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

I would absolutely recommend this company to everyone, Robert came out to our house and was friendly, polite, and he did a terrific job.
Mary Sousa
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Robert showed up at the expect time, called to let me know he was on the way. When I explained to him what i did the last time the tech was here he sort of knew what was wrong this time. The other tech didn't tell me about cleaning off the paint on each section.
Bob Romig
Robert Fagan Service Provided:
Garage Door Repair
Technician:
Review:

Always fast, courteous, reliable service. Would recommend to anyone.
Randolph Lack
Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision Door is quick in its response to my call. The Technician was courteous and quickly and efficiently resolved my problem. This was the second time that I called Precision door for a problem and both times was handled the same way. Great company!!
Earl Johns
Robert Fagan Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your technician, Steve was excellent. He replaced a faulty motor and a worn out door gasket. This is the second time I have used your service and I highly recommend your company. The bonus of waiving the service charge was a surprise. Your rates are fair and your service prompt.
Richard Hazel
A Response from: Bill

Thank for your kind words and thank you for choosing Precision Door Service again.

Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tech very knowledgeable and friendly.
randolph lack
A Response from: Bill

Thanks for being a Precision Door Service customer.

Robert Fagan Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Your technician Robert Fagan was great. He stated what was wrong with our garage door and opener. We had a blown out belt assembly and a bottom hinge was torn out at the bottom panel of our garage door. He recommended various solutions to our problem and we took his recommendation of replacing the belt and rail assemble for the door opener and replacing the hinge at the bottom panel on the garage door. He also gave us a quote to replace the garage door in order to bring this up to current wind code. We give Robert 5 stars for his professional work and recommendations.
Marilyn Sonn
Robert Fagan Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Great service on short notice. Very professional, hard working and great attitude. Pricing seemed to be very fair. Thank you. Your work is appreciated.
Scott Greenberg
A Response from: Bill

Thank you for your kind words. So glad we could take care of your issue quickly and to your satisfaction.

Robert Fagan Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
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