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Eric Heintz
Tech ID#: 4
Reviews: 210
Average: 4.98 stars

Eric Heintz

Lead Technician
Eric Heintz has received 210 reviews, averaging:

Eric Heintz's Bio:

Eric joined the US Navy right out of high school. He spent five years as an aircraft firefighter and completed two deployments supporting operation Iraqi Freedom and Enduring Freedom. He returned home to spend time with his friends and family.
Review:

I was good with est but not happy with being charged a service fee when asked for est but it was resolved later Thank you
Teresa Nichols
A Response from: Bill

Happy that we were able to give you a result to your satisfaction. Thanks for being our customer.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Precision came to my attention after seeing their "Home Expert" segment many times on WFTV. My garage door had damaged hardware that was beyond my ability to repair, so I gave them a call. Their phone representative was very helpful and set me up with a same day appointment. The tech (Eric) was on time, calling me when he was 30 minutes out. He gave me an accurate estimate before starting work, giving me several options starting with "make it work for now" all the way up to "make it work for years". The price was fair so I went with a total hardware replacement (springs, bearings, new cables, hubs, etc.) He also fixed a bent track and lubricated all of the hinges and rollers. The door is now runs quiet and opens easily even with the door opener disengaged. I was very happy with the service and even happier with the piece of mind.
Charles Morgan
A Response from: Bill

Thanks for becoming a Precision Door Service customer. Eric is a great example of the level of education and service we give every customer, every time.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician:
Review:

Very prompt and super friendly technician. Service was done quickly and efficiently. Couldn't have asked for better aervice.
Judy Smith
A Response from: Bill

So happy to hear you had a great experience. Thanks for being a Precision Door Service customer.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
Review:

Very professional associate . Very neat and great service .
Ronald Devoe
A Response from: Bill

So happy to hear you had such a positive experience with us. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Lead Technician:
Review:

Tom was very professional in his attitude. He was punctual, diagnosed the problem immediately and went above and beyond to help me with my door and install my wall mount. He's very knowledgeable and friendly which gave me a good first impression of the company he represents.
Westley Sheng
Eric Heintz Service Provided:
Garage Door Opener Install
Lead Technician:
Review:

There were there on time, were very professional, and the price was reasonable. What else could you ask for?
Mark Cooper
Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Had a new liftmaster garage door opener and other parts installed by Erik. Eric did a great job and was he very thorough and a joy to work with. He is very professional and knowledgeable about the products and he delivered everything on time. I highly recommend this Company.
Steven Alexander
Eric Heintz Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

Great job... On time, professional, personable & knowledgeable...
Jeff & Holly Adler
Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Eric was very professional and on time. Explained what was wrong with both of my doors and gave several repair options. He completed the work in a timely manner and went through everything thoroughly. I would highly recommend Precision and certainly call them again if necessary.
David Munroe
A Response from: Bill

Precision Door Service technicians like Eric work hard to educate their customers so they can make the best possible decision for their situation. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Very pleased, the technician explained my three options and I got to choose which one I wanted, no sales pressure, he install new springs, rollers, side cables, after seven years, certain parts ware out. Do not recommend customers do piece mill when repairing the garage door, do the job right, replace all moving parts and eliminate later problems.
Donald Phillips
A Response from: Bill

Precision Door Technicians do their best to educate their customers to insure the best decision for the individual situation can be made. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

The technician (Eric) quickly identified the issue with the garage door opener. He corrected the issue and I am very satisfied
Charles Knight
A Response from: Bill

Happy to hear that Eric was able to take care of your issue quickly. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

We have used Precision Door Service before. Ten years ago was our last necessary service ! No wonder we would use the same service again. The service provider was very through explaining everything to us. We requested a complete overhaul of the garage door without the service provider “ pushing that idea “. Very Good Service !
Bill Chamberin
A Response from: Bill

So happy that your experience with Precision Door Service have always been good ones. Thank for choosing us again.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Opener
Lead Technician:
Review:

completely satisfied with Precision! they were the 1st co to respond on Porch, very professional & timely, Dylan was my technician today- super nice & competent & professional... hardworking- and he was done earlier than expected. Very Pleased!
Cassandra Finney
A Response from: Bill

So happy to hear you had such a great experience with us. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Thanks, again, for quick response and great service. The technician was professional , knowledgeable and quickly repaired the door weather stripping. I have used your company in the past and will not hesitate to use it in the future.
BOB LYNN
Eric Heintz Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Lead Technician:
Review:

Eric from Precision Doors was excellent! He was professional, polite and repaired my garage door! I was impressed and was given excellent stellar customer service. I called and one the same day, my garage was repaired! You get what you pay for, I will always Precision Door because I trust them!
yolanda adkins
A Response from: Bill

Thanks for your kind words about Eric. He is a great representation of the kind of service Precision Door Service provides. Customers first. Thanks for choosing us.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

No it was because of previous service. The tech was name Eric. Please excuse the fact that I can't remember his last name. He arrived at my house a little early and immediately started to investigate the problem. Today was no different. He was very personable and professional. Though he was focused and clearly knew the job, he took the time to answer the questions I had and walked me through each segment of the process. We hit it off right away. I am a retired Orange County Deputy Sheriff and a good judge of people. Eric is an excellent person dedicated and committed to the job.
Larry Coney
A Response from: Bill

Thanks for choosing Precision Door Service again. Eric is a great representation of our company and works hard to make sure his customers fully understand the process and what they are paying for.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Next day service, fixed within an hour, very clear what I was paying for, simple and easy process. 100%.
Marshall Clark
A Response from: Bill

So glad Precision Door Service could give you such a positive experience. Thank you for choosing us.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Eric Heinz did a great job explaining what was needed right away, versus optional. Presented 3 options. Was matter of fact, making recommendations, but in no way pushing. Then performed the service/installation quickly and efficiently. Very courteous and professional throughout. Arrived and completed work same day as initial call. Eric and Precision were a pleasure to do business with!
Greg Mraw
A Response from: Bill

So glad that Precision Door Service and Eric specifically could give you a great service experience. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Lead Technician:
Review:

Needed a new spring for the door. FAST, reliable, friendly and reasonable
Sydney Jones
A Response from: Bill

So glad we could help you out and provide great service at the same time. Thanks for choosing us.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Ever since Precision installed my new opener and spring a year and a half ago I've had nothing but great service and this past week was no exception. Eric Heintz came on time, was professional, polite and explained everything he did very clearly. Best decision I ever made was to choose Precision.
Candy Schlereth
A Response from: Bill

Thank you so much for your kind words about Precision and Eric. So glad we were able to help you out once again. Thanks for being our customer.

Eric Heintz Service Provided:
Garage Door Opener Repair
Product:
Springs
Lead Technician:
Review:

The technician explained the options I have and the benefits of each. Eric was diligent and efficient. He worked continuously until the job was done. So far, I am satisfied with his conduct and performance.
Bikram Harnarain
A Response from: Bill

So glad to hear that Eric was able to take care of your door issue and provide you with the necessary information to help you make the best decision for your situation.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Precision Door responded promptly to my call and replaced a broken spring and services the door quickly. The technician was professional and personable and skilled.
Cheli Sigler
A Response from: Bill

So happy that Precision Door was able to give you great service by a great technician. Thanks!

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Quick response, courteous staff, good quality workmanship.
James Eldridge
A Response from: Bill

Precision Door prides themselves in quick and reliable service to get you back up and running. Thank you.

Eric Heintz Service Provided:
Install Garage Doors
Product:
Garage Doors
Lead Technician:
Review:

Great Service on short notice. Thank you Eric Heinz.
Edwin berrios
Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Service people were on time, friendly and courteous. They were very knowledgeable and explained all of the work they did. I bought my garage door from Precision and now have had service performed by them. I would definitely recommend them.
Jeff Ning
Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

can't say enough about the fast service you provided and the friendly service personal. thank you . Barry B.
Barry Barufaldi
A Response from: Bill

Precision Door strives to give fast, reliable, and good service to our customers. Thank you for recognizing your technician for that.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Excellent service and work done by the technician (Eric)was great. Fixed and repaired the door as estimated.
Dennis Ratti
A Response from: Bill

Thank you for choosing Precision Door. So happy you had such a great experience.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

Great service! The technicians were awesome and really went above and beyond. Thanks.
Bob Beller
A Response from: Bill

So glad we could exceed your expectations and give you great service. Thanks for being our customer.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Very polite, honest and knowledgeable.
Sahr Julie
A Response from: Bill

Eric does his best to do everything he can for his customers. So glad you had such a great experience.

Eric Heintz Service Provided:
Garage Door Repair
Lead Technician:
Review:

5 Stars
Donald and Jeanne Craig
A Response from: Bill

Thank you for your wonderful rating.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
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