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Eric Heintz
Tech ID#: 4
Reviews: 199
Average: 4.97 stars

Eric Heintz

Technician
Eric Heintz has received 199 reviews, averaging:

Eric Heintz's Bio:

Eric joined the US Navy right out of high school. He spent five years as an aircraft firefighter and completed two deployments supporting operation Iraqi Freedom and Enduring Freedom. He returned home to spend time with his friends and family.
Review:

We have used Precision Door Service before. Ten years ago was our last necessary service ! No wonder we would use the same service again. The service provider was very through explaining everything to us. We requested a complete overhaul of the garage door without the service provider “ pushing that idea “. Very Good Service !
Bill Chamberin
A Response from: Bill

So happy that your experience with Precision Door Service have always been good ones. Thank for choosing us again.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

completely satisfied with Precision! they were the 1st co to respond on Porch, very professional & timely, Dylan was my technician today- super nice & competent & professional... hardworking- and he was done earlier than expected. Very Pleased!
Cassandra Finney
A Response from: Bill

So happy to hear you had such a great experience with us. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thanks, again, for quick response and great service. The technician was professional , knowledgeable and quickly repaired the door weather stripping. I have used your company in the past and will not hesitate to use it in the future.
BOB LYNN
Eric Heintz Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Eric from Precision Doors was excellent! He was professional, polite and repaired my garage door! I was impressed and was given excellent stellar customer service. I called and one the same day, my garage was repaired! You get what you pay for, I will always Precision Door because I trust them!
yolanda adkins
A Response from: Bill

Thanks for your kind words about Eric. He is a great representation of the kind of service Precision Door Service provides. Customers first. Thanks for choosing us.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

No it was because of previous service. The tech was name Eric. Please excuse the fact that I can't remember his last name. He arrived at my house a little early and immediately started to investigate the problem. Today was no different. He was very personable and professional. Though he was focused and clearly knew the job, he took the time to answer the questions I had and walked me through each segment of the process. We hit it off right away. I am a retired Orange County Deputy Sheriff and a good judge of people. Eric is an excellent person dedicated and committed to the job.
Larry Coney
A Response from: Bill

Thanks for choosing Precision Door Service again. Eric is a great representation of our company and works hard to make sure his customers fully understand the process and what they are paying for.

Eric Heintz Service Provided:
Garage Door Repair
Technician:
Review:

Next day service, fixed within an hour, very clear what I was paying for, simple and easy process. 100%.
Marshall Clark
A Response from: Bill

So glad Precision Door Service could give you such a positive experience. Thank you for choosing us.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Eric Heinz did a great job explaining what was needed right away, versus optional. Presented 3 options. Was matter of fact, making recommendations, but in no way pushing. Then performed the service/installation quickly and efficiently. Very courteous and professional throughout. Arrived and completed work same day as initial call. Eric and Precision were a pleasure to do business with!
Greg Mraw
A Response from: Bill

So glad that Precision Door Service and Eric specifically could give you a great service experience. Thanks for choosing Precision Door Service.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Needed a new spring for the door. FAST, reliable, friendly and reasonable
Sydney Jones
A Response from: Bill

So glad we could help you out and provide great service at the same time. Thanks for choosing us.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Ever since Precision installed my new opener and spring a year and a half ago I've had nothing but great service and this past week was no exception. Eric Heintz came on time, was professional, polite and explained everything he did very clearly. Best decision I ever made was to choose Precision.
Candy Schlereth
A Response from: Bill

Thank you so much for your kind words about Precision and Eric. So glad we were able to help you out once again. Thanks for being our customer.

Eric Heintz Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

The technician explained the options I have and the benefits of each. Eric was diligent and efficient. He worked continuously until the job was done. So far, I am satisfied with his conduct and performance.
Bikram Harnarain
A Response from: Bill

So glad to hear that Eric was able to take care of your door issue and provide you with the necessary information to help you make the best decision for your situation.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Door responded promptly to my call and replaced a broken spring and services the door quickly. The technician was professional and personable and skilled.
Cheli Sigler
A Response from: Bill

So happy that Precision Door was able to give you great service by a great technician. Thanks!

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Quick response, courteous staff, good quality workmanship.
James Eldridge
A Response from: Bill

Precision Door prides themselves in quick and reliable service to get you back up and running. Thank you.

Eric Heintz Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great Service on short notice. Thank you Eric Heinz.
Edwin berrios
Eric Heintz Service Provided:
Garage Door Repair
Technician:
Review:

Service people were on time, friendly and courteous. They were very knowledgeable and explained all of the work they did. I bought my garage door from Precision and now have had service performed by them. I would definitely recommend them.
Jeff Ning
Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

can't say enough about the fast service you provided and the friendly service personal. thank you . Barry B.
Barry Barufaldi
A Response from: Bill

Precision Door strives to give fast, reliable, and good service to our customers. Thank you for recognizing your technician for that.

Eric Heintz Service Provided:
Garage Door Repair
Technician:
Review:

Excellent service and work done by the technician (Eric)was great. Fixed and repaired the door as estimated.
Dennis Ratti
A Response from: Bill

Thank you for choosing Precision Door. So happy you had such a great experience.

Eric Heintz Service Provided:
Garage Door Repair
Technician:
Review:

Great service! The technicians were awesome and really went above and beyond. Thanks.
Bob Beller
A Response from: Bill

So glad we could exceed your expectations and give you great service. Thanks for being our customer.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very polite, honest and knowledgeable.
Sahr Julie
A Response from: Bill

Eric does his best to do everything he can for his customers. So glad you had such a great experience.

Eric Heintz Service Provided:
Garage Door Repair
Technician:
Review:

5 Stars
Donald and Jeanne Craig
A Response from: Bill

Thank you for your wonderful rating.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Friendly. Service staff great. Arrived on time. Professional Knowledgeable. Will recommend to all.
Henry Garcia
A Response from: Bill

Thank you for your wonderful review. At Precision Door we always strive to be the best for our customers.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I am very satisfied excellent job I like the companies
Alberto Ruttell
A Response from: Bill

Thank you so much. We are happy that we were able to provide you the service you needed.

Eric Heintz Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Eric was on time, very courtesy and informative as to what he could do to get our door back in operation. He kept at his work until the job was done, went over all the repairs with us and the guarantees. We could not be more satisfied and knew we had picked the right company to do the repairs. Thank you so much Eric, it was a pleasure meeting you. Bob and Beverly
Beverly Guest
A Response from: Bill

We are so glad that Eric gave you such good service. Thank you for your business.

Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Eric did a great job. Explain everything in detail what needs to be done and no pressure. He did everything in hour. Thanks!
Jourdan Punay
Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Eric is so great that I would try to hire him if I were still working as a manager! There is not one thing he could have improved on.
Anne Shimel
A Response from: Bill

Anne, thanks so much for your kind words and five star rating regarding your repair experience with Eric. That is a huge compliment. Please let us know should you need us again.

Eric Heintz Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Prompt and professional service. Steve and Erick did an excellent job. I definitely recommend them for any garage problems. I hired them for the update of the garage system.
Katia Lugo
A Response from: Bill

Katia, thank you so much for taking the time to leave such positive feedback and a five star rating regarding your repair experience with Eric. We appreciate your offer to recommend us to friends and family in the future. Please let us know should you require our services again in the future.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We were very happy with the service your employee preformed for us, we gave your company a 5 star!
Chris Budhu
A Response from: Bill

Chris, thanks so much for your kind words and 5 star rating regarding your repair experience with Eric. He is an exemplary technician and we are glad to hear he was able to resolve all of your repair needs. Please do not hesitate to contact us should you need us again in the future.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

While I was very satisfied with the service and the technician I was disappointed that there was no mention of a discount until I received this email within the hour to rate my satisfaction after the job was completed. When I selected the "chat"option to ask about the discount I was told that the customer is supposed to "ask for this at the time of service" but that they would have a manager call me back to see if they could make an adjustment for me. How was I supposed to have asked for a discount at the time of service when I knew nothing about a discount?? And needless to say - no one ever called me back. So for that reason I am only giving them 3 stars. Honesty, trustworthiness and good customer service follow-up are very important to me. I purchased springs, rollers and cable.
Dianne Nicholson
Eric Heintz Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have had excellent service from Precision. They respond quickly, keep the customer informed of the problems found, and repair it rapidly and efficiently.
Terrie Watkins
A Response from: Bill

Terrie, thanks so much for taking the time to leave such kind feedback about your repair experience with Eric. Please let us know should you need us again down the line!

Eric Heintz Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Had new garage doors and openers installed about 8 months ago. Was not totally happy with the model garage door opener. I called Precision and for a very reasonable price, they switched us to a different style and we couldn't be happier. We appreciate the fast response and incredible customer service! Far exceeded my expectations!
Regan Bellon
A Response from: Bill

Regan, thanks so much for your kind and detailed feedback. We are glad to hear that we not only met, but exceeded your expectations. Please let us know if you need us again down the line!

Eric Heintz Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

As long standing customers of Precision we were not surprised at the quick and efficient service we received in the repairing of our garage door. Eric and his associate Tom solved the initial problem and replaced the worn door springs all under warranty. The door works great and we long forward to many more years of service from their excellent products and service after the sale. Thanks Precision!
Harry Mangos
A Response from: Bill

Harry, thanks so much for your kind feedback about your repair experience with Eric and Tom. They make a terrific team! Please let us know if you need us again down the line.

Eric Heintz Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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