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Andrew Hecker
Tech ID#: 9
Reviews: 240
Average: 4.96 stars

Andrew Hecker

Lead Technician
Andrew Hecker has received 240 reviews, averaging:

Andrew Hecker's Bio:

Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves spending time with his family, he has a son that just turned one in the beginning of July 2016, and a fiancee that he adores. They are his world and would do anything for them! Andrew received the Residential Door Systems Technician Certification from the IDEA.
Review:

Amazing customer service. Technician Andrew H. explained everything extremely well and provided all options available for the work that needed to be done. Work was done very well and fast. He took his time to look over the entire area to make sure he was not missing anything before he left. Extremely professional technician. Appreciate a job very well done! Thank you!
Maribel Gonzalez
A Response from: Bill

Andrew is a great example of the great customer service you can expect from Precision Door Service. Thanks for choosing to be our customer.

Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

Best professional service, informative, excellent job, 5 stars Thank you
Joseph Gartner
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Company very professional. Service man Andrew professional and courteous. Would definitely recommend.
Ray Cuellar
A Response from: Bill

Thank your for choosing Precision Door Service. Glad to hear that Andrew gave you a great experience.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

We deal with many vendors for various repairs, maintenance ect. Your service is outstanding. keep up the good work. Kay
KAY SICK
A Response from: Bill

Thank you for your kind words. Precision Door Service works hard to give our customers the best possible service every time.

Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

Andrew was excellent, making sure I understood what was being done and how much it was going to cost. He answered all my questions and did an excellent job! Thank you Precision for your professional organization as well as your professional people!
Bernard Varley
Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Lead Technician:
Review:

Excellent service. Technicians arrived in timely manner, explained what was causing the problem, and made good recommendations for repairs. Explanations by the technician were thorough and easy to understand. Work was completed as estimated, without any delay. Very pleased with Precision Door Service.
Clyde Bonar
A Response from: Bill

So glad you had a great experience start to finish. Thanks for choosing Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Lead Technician:
Review:

My garage door spring broke. I called Precision since they had replaced my garage door opener and I was extremely satisfied with my past experience. The tech arrived at my home in about and hour. He was friendly, professional and knowledgeable. He replaced my spring, rollers and wires. He completed the repair and service quickly. The price was fair and I now have a lifetime warranty on my garage door. I highly recommend Precision Overhead Garage Door Service.
Danny Curbelo
A Response from: Bill

So glad we were able to help you with your spring issue. We stand behind our product and the lifetime warranty insures you piece of mind that we will always be there when you need us.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Your tech arrived quickly and worked efficiently. He was very knowledgeable and took the time to explain the problems with the garage door. Thank you! Great service!
Debby Papania
A Response from: Bill

So happy to hear you had a great experience with Precision Door Service. Thanks for becoming our customer.

Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

The service was very good, But now can not get the invoice opem on my computer, P;ease check that for us
George Ford
Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

The technician, Andrew, arrived as per our appointment to inspect our old garage door that had problems opening and closing. We chose to install a new motor, and also had springs, cables remotes, and an outdoor keypad replaced. Andrew was very knowledgeable and attentive and installed everything to perfection. This is the second time we used Precision Doors and will use them again the future for their professionalism and workmanship. Five stars.
David Hayano
Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Lead Technician:
Review:

Arrived to make repairs within 4 hours of my call. Service tech very knowledgeable and courteous. I would recommend them highly.
June Couch
A Response from: Bill

So glad you had a great experience. Thanks for choosing Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Opener
Lead Technician:
Review:

star rating 5 The repair person was Great really liked him He did a great job, Will recommend your Company a neighbor told me to call you and gave me your telephone number when I had my problem.
Winnie Shorkey
Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

We have used your company several times. Prompt service. Knowledgeable and informative technician (Andrew). Its nice to have a reliable and reputable contact when you need assistance.
Debbie Goergen
A Response from: Bill

So happy that Andrew was able to take care of your issue and get you back up and running. He and Precision Door Service will always be here when you need us.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Springs
Lead Technician:
Review:

Wayne came by on time, called ahead. Gave us a quote, told us everything he was going to do. He completed the work in about an hour. It was like getting a new garage door for a third of the price. It has never been that quite. We are very pleased, and would recommend to anyone who wants quality work.
Edward Manti
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

The tech was very polite and showed up on time. He explained everything in great detail and gave me many options. I am very satisfied with Precision's work & service.
Vipul Patel
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Andrew was highly efficient, effective, timely, and extremely professional. Would definitely be recommending your services to others just as my friend recommended you to me. Thanks!
Remi Oyedele
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Great service & quick response! Price quoted was my final price. I would highly recommend Precision for any homeowner.
Ben Vendette
A Response from: Bill

Thanks for choosing Precision Door Service. We pride ourselves in our transparency in pricing.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Excellent job with a professional gentleman who knew what he was doing!
Connie St John
A Response from: Bill

Thanks for choosing Precision Door Service. Thank you for the kind words.

Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

Excellent company,highly recommend them.
Joann Reichard
A Response from: Bill

Thanks for your kind words and thank you for choosing Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

Excellent company service
Daphne Miller
A Response from: Bill

Thanks for choosing Precision Door Service.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Lead Technician:
Review:

Great Service Tech, very knowledgeable. On time, friendly, and courteous work preformed was well done.
Anthony Waslesyn
A Response from: Bill

Andrew is a great technician. So glad he was able to help you with your situation.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician:
Review:

Andrew was very competent and courteous. He has a lot of knowledge as well on garage doors.
Kathy Reeves
A Response from: Bill

Thank you for your nice words about Andrew. He works hard to make sure his customers make the best informed decision for their garage door needs.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

I was very happy with the people and the work that was done on Thursday 17/2017. The door would not go down on Friday the next day? Service call today between 4PM and 6PM?
Don Bootes
A Response from: Bill

I researched and saw that your problem got taken care of the next day. Glad we could continue good service for you.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

What great service this company provides! Andrew and Kerry were so professional and very nice. They gave me a lot of options, no pressure. They were on time and completed the job in no time, they are a great asset to this company! Would highly recommend
Laura Ardron
A Response from: Bill

Thank you so much for your complements for Precision Door, Andrew, and Kerry. It is our goal to give our customers the best possible experience.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

Professional and fast service!
Charlie Jarrait
A Response from: Bill

Precision Door Service works hard to do the best possible job in the most professional manner. Thank you for being our customer.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Completely satisfied. Andrew was polite, professional, and knew his stuff. He was also kind to my dog, who is blind and pesters people because he cannot see them. He understood! You have a superior technician here.
Jeff Blanchard
A Response from: Bill

Thank you for your kind words for Andrew. He is one of our best and strives to make all his customers happy, including the four legged ones.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Very pleased with the repairmen and the repair they did.
jerry testa
A Response from: Bill

So glad Precision Door was able to take care of your issue and leave you feeling good about your experience.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

The technician was very professional and taught me quite a bit about garage doors as well.
Anna Peet
A Response from: Bill

Thanks for your great review. Precision Door strives to educate their customers so they feel good about the garage door decision they make.

Andrew Hecker Service Provided:
Garage Door Repair
Lead Technician:
Review:

Andrew came out and within an hour and a half, diagnosed our problem, came up with two solutions and installed the solution we selected, which was a new garage door opener. Thank you for taking the time to do such great work and also spending time after the install to explain everything. Really great service and work.
David Dorband
A Response from: Bill

Andrew is a great representation for Precision Door. Making sure our customers make an informed decision that is best for their situation is our goal.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

I was very satisfied with the service your Servicemen gave me. They gave me a feeling that I could trust them in giving me an honest analysis of my problem with a fair cost. You can be assured I will call on Precision should I have a problem. I'm telling my neighbors the same. Ralph M. Huggett
Ralph Huggett
A Response from: Bill

So happy to hear you had such a great experience. Precision Door prides itself on being transparent with our customers. Thank you for your referrals in advance.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Lead Technician:
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