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Andrew Hecker
Tech ID#: 9
Reviews: 224
Average: 4.96 stars

Andrew Hecker

Technician
Andrew Hecker has received 224 reviews, averaging:

Andrew Hecker's Bio:

Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves spending time with his family, he has a son that just turned one in the beginning of July 2016, and a fiancee that he adores. They are his world and would do anything for them!
Review:

Great service & quick response! Price quoted was my final price. I would highly recommend Precision for any homeowner.
Ben Vendette
A Response from: Bill

Thanks for choosing Precision Door Service. We pride ourselves in our transparency in pricing.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent job with a professional gentleman who knew what he was doing!
Connie St John
A Response from: Bill

Thanks for choosing Precision Door Service. Thank you for the kind words.

Andrew Hecker Service Provided:
Garage Door Repair
Technician:
Review:

Excellent company,highly recommend them.
Joann Reichard
A Response from: Bill

Thanks for your kind words and thank you for choosing Precision Door Service.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent company service
Daphne Miller
A Response from: Bill

Thanks for choosing Precision Door Service.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great Service Tech, very knowledgeable. On time, friendly, and courteous work preformed was well done.
Anthony Waslesyn
A Response from: Bill

Andrew is a great technician. So glad he was able to help you with your situation.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Andrew was very competent and courteous. He has a lot of knowledge as well on garage doors.
Kathy Reeves
A Response from: Bill

Thank you for your nice words about Andrew. He works hard to make sure his customers make the best informed decision for their garage door needs.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I was very happy with the people and the work that was done on Thursday 17/2017. The door would not go down on Friday the next day? Service call today between 4PM and 6PM?
Don Bootes
A Response from: Bill

I researched and saw that your problem got taken care of the next day. Glad we could continue good service for you.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Technician:
Review:

What great service this company provides! Andrew and Kerry were so professional and very nice. They gave me a lot of options, no pressure. They were on time and completed the job in no time, they are a great asset to this company! Would highly recommend
Laura Ardron
A Response from: Bill

Thank you so much for your complements for Precision Door, Andrew, and Kerry. It is our goal to give our customers the best possible experience.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Professional and fast service!
Charlie Jarrait
A Response from: Bill

Precision Door Service works hard to do the best possible job in the most professional manner. Thank you for being our customer.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Technician:
Review:

Completely satisfied. Andrew was polite, professional, and knew his stuff. He was also kind to my dog, who is blind and pesters people because he cannot see them. He understood! You have a superior technician here.
Jeff Blanchard
A Response from: Bill

Thank you for your kind words for Andrew. He is one of our best and strives to make all his customers happy, including the four legged ones.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very pleased with the repairmen and the repair they did.
jerry testa
A Response from: Bill

So glad Precision Door was able to take care of your issue and leave you feeling good about your experience.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician was very professional and taught me quite a bit about garage doors as well.
Anna Peet
A Response from: Bill

Thanks for your great review. Precision Door strives to educate their customers so they feel good about the garage door decision they make.

Andrew Hecker Service Provided:
Garage Door Repair
Technician:
Review:

Andrew came out and within an hour and a half, diagnosed our problem, came up with two solutions and installed the solution we selected, which was a new garage door opener. Thank you for taking the time to do such great work and also spending time after the install to explain everything. Really great service and work.
David Dorband
A Response from: Bill

Andrew is a great representation for Precision Door. Making sure our customers make an informed decision that is best for their situation is our goal.

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I was very satisfied with the service your Servicemen gave me. They gave me a feeling that I could trust them in giving me an honest analysis of my problem with a fair cost. You can be assured I will call on Precision should I have a problem. I'm telling my neighbors the same. Ralph M. Huggett
Ralph Huggett
A Response from: Bill

So happy to hear you had such a great experience. Precision Door prides itself on being transparent with our customers. Thank you for your referrals in advance.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great Service! The 2 technicians ( Andrew and his assistant ) that came to my house were very professional and walked me through each step as they repaired my garage door. The door needed springs and they went out of their way to make sure they used the right springs for my door. They tuned it up and made some other minor repairs. Now it works fantastic. I would recommend Precision to everyone in need of garage door repairs or replacement.
Dan Shay
A Response from: Bill

Andrew strives to make sure not only that he gives great service, but that his customers are well informed on the decisions they have to make. So glad you had such a good experience. Thanks for being our customer.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Andrew was very professional and upfront about all the charges. He continued to complete the work on our garage door until it was matching up to our concrete floor perfectly. The best part is that he was on time at the time that they said he would arrive!
Lora
A Response from: Bill

We are so glad that Andrew took such good care of you and arrived when you expected. Thanks for being our customer.

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The men are always so considerate and try to help you as much as they can. So appreciated their taking so much time with me about my door.
Christine Clark
A Response from: Bill

At Precision Door we strive to educate our customers so they know exactly what they are getting. Thank you for your business.

Andrew Hecker Service Provided:
Garage Door Repair
Technician:
Date: 06/30/2017
Garage Door Repair
,
Review:

Great service, excellent technicians and very good value
Tim Smith
Andrew Hecker Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Great service and the technician was very knowledgeable and helpful. My garage door is soooo quite and smooth now and I am not sure it would have been if I did not go with the rebuild package, rather than just replacing the springs. The technician adjusted the opener as well so that it works perfectly.
Stacy Bohland
Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We have been using Precision since we moved to Oviedo. We are very satisfied with their service.
Maria and sal Daidone
Andrew Hecker Service Provided:
Garage Door Repair
Technician:
Review:

Andrew was very professional. He installed a new garage opener and took the time to make sure I understood all of the directions and able to use the Smart features.
Jeanne Romo
Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

you were prompt and solved our problems
Sue Katz
A Response from: Bill

Sue, thanks so much for taking the time to leave this positive feedback and 5 star rating regarding your repair experience with Andrew. Please do not hesitate to contact us should you need us again down the line.

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Andrew Hecker was my technician. Andrew called before he arrived and pulled up exactly within the time frame that he said he would. Andrew was very knowledgeable and made me feel like he knew what he was doing. He took the time and explained the problem I had in a way that I really understood and why I needed to replace the motor. Andrew is great. Thank you
Cynthia Williams
A Response from: Bill

Cynthia, thank you for your glowing feedback regarding your repair experience with Andrew. He is an exemplary technician and we are glad to hear that your repair experience went smoothly. Please let us know should you need us again!

Andrew Hecker Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Highly recommend Precision and Andrew Hecker! Having not known the first thing about garage doors I was stumped when mine stopped working. I called Precision and was able to schedule a service call the next morning. Andrew was friendly and incredibly informative about the issues at hand. He stressed the importance of safety and made sure I was satisfied with the repairs. Before his departure he brought to my attention a potential safety hazard in my garage that was unrelated to the garage door. Thank you so much for your quality of service and concern for my safety!!
Julia Wilkie
A Response from: Bill

Julia, thanks for taking the time to leave such detailed and positive feedback about your repair experience with Andrew. He is a stellar technician with a terrific personality and we are glad to hear that your repair experience went smoothly. Please let us know if you need us again in the future!

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Date: 05/27/2017
Garage Door Repair
,
Review:

We called at 11:15 on Saturday morning during Memorial Day weekend. We were told a technician could arrive between 12 and 3, but because wee were out shopping asked that they come later, 1-4 pm. The technician, Andrew, called a bit before one. He was knowledgable and helpful. He solved our problem quickly, to our total satisfaction. Ok, he will have to order parts, but the problem was diagnosed and solution is on the way. On time, knowledgable, patient technician, reasonable prices. 5 stars
David Delgado
A Response from: Bill

David, thanks so much for this positive and detailed feedback. We are glad to hear that we were able to accommodate your busy holiday weekend schedule. Please let us know should you require our services again in the future!

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Had a problem with my old garage opener and called Precision on a Saturday. Andrew returned my call and after explaining the problem and a potential fire hazard, as smoke was coming from motor, we unplugged and a new motor was installed on Monday. Good service and a helpful call back meant a lot.
Eric Lutker
A Response from: Bill

Eric, thanks so much for your kind feedback and 5 star rating. We are so glad we were able to help you avert a dangerous situation! Please let us know if you should need us again down the line.

Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

THIS is the best company we have dealt with for service, customer service and product. ANDREW came today to service our Precision Overhead door. WE are forever grateful we called them for our garage door needs. JUST exemplary for their customer service and personnel. THE products are the best we have ever had in garage doors. (8 houses we have owned). THANKS so much.
Melody Black
A Response from: Bill

Melody, thanks so much for the kind and detailed feedback. We are grateful to hear that Andrew has not only met, but exceeded your expectations. Please let us know if you need anything else!

Andrew Hecker Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Garage door opening and closing repair. Very nice men. It turned out to be the pressure treated block of wood, missing bolts which was throwing the brackets to motor off. It needed new wiring also. I was amazed at how smart the guys were. They really know the their stuff and were very polite, down to earth and nice. I would recommend them again. Thank you so much.
Charles/kathy Watters
A Response from: Bill

Folks, thanks so much for the kind words and positive review. We are glad to hear that Andrew was able to take care of your repair issues quickly and efficiently. And thank you for offering to recommend our services in the future!

Andrew Hecker Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Arrive 30 minutes after calling. Fixed within two hours.
Chad Rocheford
A Response from: Bill

Chad, thanks so much for the positive review and your kind words. Andrew is one of our star technicians. Please don't hesitate to call us if you should ever need us again!

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great customer service!!. The tech showed up promptly and we'll within the time game provided Very happy
Keith Wahl
A Response from: Bill

Keith, thanks for leaving this positive feedback about your repair experience with Andrew. He's an exemplary technician. Please let us know if you need us again down the line!

Andrew Hecker Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
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