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Andrew Hecker

Andrew Hecker Second Certification
Service Technicians
Reviews: 263
Average: 4.96 stars
Andrew Hecker has received 263 reviews, averaging 4.96 Stars:
1 2 3 4 5

Andrew Hecker's Bio:

Andrew was born in Johnstown, Pennsylvania, but has lived in Florida since he was nine years old. He thoroughly enjoys helping his customers with their garage door problems. He loves hiking, laughing and spending time with his family. He has two sons and his beautiful wife whom he adores. They are his world and he would do anything for them! Andrew received the Residential Door Systems Technician Certification from the IDEA.

Review:

Remote controls and "eye" of the door itself was repaired and new keypad outside installed;spring checked and corrected;hinges oiled. The technician was nice and good and respectful! He answered our questions and explained to us patiently.Overall, he is very,very good and we are satisfied with his job.

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A Response from: Bill

Hello Edgardo, thanks for taking the time to leave us some feedback! We are glad to hear you had a positive experience with our technician, your satisfaction is our primary goal and we hope you continue to choose Precision in the future for all of your garage door needs! - Bill W.

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

My sales rep, Rob Wiggins was very thorough and extremely helpful. I was very pleased with the work that was done and would highly recommend this company. Great service overall!!

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A Response from: Bill Walden & Tim Cain

Hello Christina Walk, thank you so much for taking the time to leave us a review on your service. We are glad to hear you were pleased with our services and would recommend us to others, we hope to work with you again in the future! - Bill W.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Alex went above and beyond to explain what the procedure was. Andrew came in and did a superb job of fixing our garage door problems!

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A Response from: Bill

Thanks for your feedback Peg! We are elated to hear you had a positive experience with our technicians Alex and Andrew, they pride themselves in going beyond and doing what they can to make our customers satisfied! We look forward to working with you again in the future. - Bill W.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great job re-anchoring the motor to ceiling.

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Service Provided:
Garage Door Repair

Review:

Very good customer relations and very helpful with the corrections I asked for.

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A Response from: Bill

Hello Bob, thank you for taking the time to leave us your feedback, we are glad to hear you enjoyed your service. We look forward to working with you again! - Bill W.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

We were pleased with Scott and his job. He was professional and friendly. A good rep for your company.

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A Response from: Bill

Hello John, thank you for taking the time to leave us your review! Your experience is important to us and we strive to achieve 100% customer satisfaction. We hope you continue to choose Precision Garage Door in the future! - Bill W.

Service Provided:
Garage Door Opener Repair

Review:

Mason and Nick worked diligently, today, to repair both of my garage doors. they were in serious need of being fixed. Their skills, professionalism, and excellent work ethic are commendable! They are an asset to the Precision Staff!

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A Response from: Bill

Thanks for the positive feedback Linda! Our technicians strive for professionalism and hope you continue to enjoy our services for years to come! - Bill W.

Service Provided:
Garage Door Repair

Review:

The video on your website convinced me to choose Precision. By explaining each of the three choices helped me choose which type of garage door opener would be best for me. Robert was knowledgeable about what he was doing, and explained to me every step of the way what he was doing and why he was doing it.

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A Response from: Bill

Thank you for the positive review John, we are glad to hear you enjoyed your service provided by our technician Robert! We hope you enjoy your opener for years to come and we look forward to working with you again in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Outstanding service. Explained everything up front, no surprises

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Service Provided:
Garage Door Opener Repair

Review:

Same day service a plus and Andrew arrived even before the scheduled time. Very professional...excellent work.

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Service Provided:
Garage Door Repair

Review:

My garage doors were a mess. Different codes, different remotes. One would open but not close. The other had a bad back up battery and worn parts. Precision door came out quick. They walked me through every step of the process and completed my repairs on the spot. I ABSOLUTELY recommend them to anyone and everyone. I wish I would have called sooner.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The garage door was inspected and needed a complete overhaul of old ,worn rollers and hinges. A new garage door opener replaced the noisy, older model. The service was professionally done and everything that needed to be done and what was done was explained fully. The door now stays on track and the new opener works effortlessly and quietly.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

After having to wait 4 days with another company, then they showed up late on the day of repair and then didn't have the part to repair the garage door opener. Enough....... I called Precision and I had outstanding customer.service. They even offered to come out the same day. I made the appointment for the folowing day. Andrew promptly showed up, he looked over everything, made some recommendations to me that I greatly appreciated. I acted upon several of his recommendations and Andrew went to work. Now I feel my garage door opening system is good to go for a long time to come. I feel I got my monies worth. I am thoroughly satisfied.

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Service Provided:
Garage Door Opener Repair

Review:

Andrew was great!!! My door is running smoothly!!! I will recommend Precision to whom ever I see in need of their services. Five Stars.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Unbelievable service!! The technician was as professional as you could hope for. Great company!!!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Technician Blake arrived on time. He called to notify me of his arrival. He was courteous, friendly, helpful, professional . He checked both garage doors , including the door that had raised my concern . He instructed me how to change garage door codes. Great service.

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Service Provided:
Garage Door Repair

Review:

Andrew came out checked out my old opener that was not working. Gave me options of repair or new replacement. I chose to go with new door. Price was reasonable and the install was easy.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I looked up the local repair companies and Precision had good reviews. There is a reason for this. I called at 7am after President's Day and got an appt. Between 8am & 11am. Andrew my tech called at 7:30am. He was courteous, professional and proficient. He assessed and gave me my options. Never pushed for extra work. What a relief.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The performance of your technician, Andrew, was OUTSTANDING. I found the garage door opening with hardly a sound. Thank you for your service. Master Chief Riley, Retired

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Service Provided:
Garage Door Repair

Review:

Amazing customer service. Technician Andrew H. explained everything extremely well and provided all options available for the work that needed to be done. Work was done very well and fast. He took his time to look over the entire area to make sure he was not missing anything before he left. Extremely professional technician. Appreciate a job very well done! Thank you!

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A Response from: Bill

Andrew is a great example of the great customer service you can expect from Precision Door Service. Thanks for choosing to be our customer.

Service Provided:
Garage Door Repair

Review:

Best professional service, informative, excellent job, 5 stars Thank you

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We deal with many vendors for various repairs, maintenance ect. Your service is outstanding. keep up the good work. Kay

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A Response from: Bill

Thank you for your kind words. Precision Door Service works hard to give our customers the best possible service every time.

Service Provided:
Garage Door Repair

Review:

Excellent service. Technicians arrived in timely manner, explained what was causing the problem, and made good recommendations for repairs. Explanations by the technician were thorough and easy to understand. Work was completed as estimated, without any delay. Very pleased with Precision Door Service.

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A Response from: Bill

So glad you had a great experience start to finish. Thanks for choosing Precision Door Service.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

My garage door spring broke. I called Precision since they had replaced my garage door opener and I was extremely satisfied with my past experience. The tech arrived at my home in about and hour. He was friendly, professional and knowledgeable. He replaced my spring, rollers and wires. He completed the repair and service quickly. The price was fair and I now have a lifetime warranty on my garage door. I highly recommend Precision Overhead Garage Door Service.

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A Response from: Bill

So glad we were able to help you with your spring issue. We stand behind our product and the lifetime warranty insures you piece of mind that we will always be there when you need us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your tech arrived quickly and worked efficiently. He was very knowledgeable and took the time to explain the problems with the garage door. Thank you! Great service!

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A Response from: Bill

So happy to hear you had a great experience with Precision Door Service. Thanks for becoming our customer.

Service Provided:
Garage Door Repair

Review:

The technician, Andrew, arrived as per our appointment to inspect our old garage door that had problems opening and closing. We chose to install a new motor, and also had springs, cables remotes, and an outdoor keypad replaced. Andrew was very knowledgeable and attentive and installed everything to perfection. This is the second time we used Precision Doors and will use them again the future for their professionalism and workmanship. Five stars.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Bill was professional, thorough and straight up with us concerning our problem garage door opener. We will be recommending this company to others.

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A Response from: Bill

Thanks in advance for the recommendations. Bill is a great example of Precision Door Service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Arrived to make repairs within 4 hours of my call. Service tech very knowledgeable and courteous. I would recommend them highly.

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A Response from: Bill

So glad you had a great experience. Thanks for choosing Precision Door Service.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

star rating 5 The repair person was Great really liked him He did a great job, Will recommend your Company a neighbor told me to call you and gave me your telephone number when I had my problem.

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Service Provided:
Garage Door Repair

Review:

Wayne came by on time, called ahead. Gave us a quote, told us everything he was going to do. He completed the work in about an hour. It was like getting a new garage door for a third of the price. It has never been that quite. We are very pleased, and would recommend to anyone who wants quality work.

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Service Provided:
Garage Door Repair

Product:
Springs

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Orlando Area

(407) 473-6090

(407) 473-6090
East Orlando Area

(321) 348-2127

(321) 348-2127
West Orlando Area

(407) 915-4645

(407) 915-4645
Winter Park Area

(407) 870-8885

(407) 870-8885
Kissimmee Area

(407) 583-6365

(407) 583-6365
Sanford Area

(407) 473-6062

(407) 473-6062
Lake County Area

(352) 205-4240

(352) 205-4240
Deltona Area

(386) 878-4392

(386) 878-4392
DeLand Area

(386) 320-5080

(386) 320-5080
Precision Door Service
Office: (407) 473-6080
5401 S Bryant Ave
Sanford, FL 32773
Precision Garage Door of Orlando
Office: (407) 789-3512
511 19th Street
Orlando, FL 32805

Licenses

License #
CGC-1535470

If you are looking for service in Daytona Beach, Port Orange & Palm Coast, please visit:

daytonagaragedoors.com

If you are looking for service in Gainesville, Ocala & The Villages, please visit:

precisiondoornorthcentralfl.com