submission
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Well, first impressions are not always correct as was discovered in my recent experience with Precision Doors of Florida. I previously wrote that I was dissatisfied with the routine maintenance service that was done. My complaint brought me an immediate response from the company. Within days, Scott personally came out to check the doors and re-service them. I found that it wasn't so much that the original service was not done correctly but that I was not informed why certain services, that I thought were needed, were not performed. Scott took his time in thoroughly checking the doors and explaining to me why each item was done and why certain items did not need servicing.
I was very impressed by the way my complaint was handled and resolved. I can now say that, whenever I have a need for any service related to my garage doors, I will definitely call Precision. Thank you for the great customer service.
I was very impressed by the way my complaint was handled and resolved. I can now say that, whenever I have a need for any service related to my garage doors, I will definitely call Precision. Thank you for the great customer service.
–
Harvey Smith

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